Microsoft 365 and Office Subscription, account, billing Other MacOS

2 answers

i was charged 99 not sure what it was for

i was charged $99 not sure what it was for. I don't recall signing up for a subcription.

asked

Antonio S 0

commented

Ami-T 4,045 Microsoft External Staff Moderator

2 answers

How can I change subscription currency?

I have Microsoft 365 and I initially subscribed in the UK. I have now moved to Europe and would like to change the currency to Euro as I earn Euros and need to cancel my UK account.

asked

Michele Cerami 0

answered

John Jefferson Doyon 47,430 Independent Advisor

2 answers

Can I get a refund on the cancelled yearly subscription?

I have purchased a yearly subscritpion of Office 365 for Mac. Yet recently the latest version prevents me from using the fonts I've installed in my Macbook. (Also I don't need Copilot.) Hence I deleted Microsoft 365 and reinstalled 2021. My font problem…

asked

Vincent Huang 0

answered

Sumit D - IA 151.4K Independent Advisor

0 answers

[Article] Fix Microsoft Office / Microsoft 365 Application Flaws on Mac OS

📌 Note: This article was originally created by CK459, a valued member on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here on their behalf to preserve its value and ensure continued access…

asked

Community Article Author 805 Moderator

edited the question

Laura Ciortan 170 Admin

2 answers

WILL NOT LET ME LOG IN I HAVE TRIED FOR HOURS WITH DIFFERENT EMAILS AND PASSWORDS AND SCANNED TEH QR CODE NOW OVER 20 TIMES I URGENTLY NEED HELP

Good evening. my computer got damaaged in the rain i had to get a brand new one and i can't see that my office suite has come over its made me reinstall it. I bouht the product key from JB hi fi i think but the receipt has faded i can't see a thing. I…

asked

janice elsley 0

edited an answer

Edward Schlobohm01 9,240 Independent Advisor

3 answers

I need to pay my microsoft online bill but when i log in to the admin page it says "Switch to an account that has permission"

Despite having created the account with the email adress im trying to log in. It always says i have no rights. But i dont know which email to use!! THere are no other emails

asked

Altex Capital 0

answered

Marcelo Mendoza 5,710 Independent Advisor

2 answers

I have a charge on my credit card that I don't know about

Hi, I am seeing a monthly bill on my card which I don't know about. I checked my subscriptions or orders but it does not show. I also am not familiar what exact product it is. It just shows MICROSOFT-G122396906 SINGAPORE SGP 3.53 US DOLLARS. I am in the…

asked

Ariane Rosary Daria 0

answered

Jeronimo Fuerte 26,200 Independent Advisor

2 answers

I CANNOT ENTER MY ACCOUNT IN MY WORDS BECAUSE I KEEP RECEIVING THIS

asked

SUHAIZAM 0

answered

Kai-H 6,095 Microsoft External Staff Moderator

1 answer

I can't cancel my Teams Subscription

I added a teams account subscription 4.67€ a month and now I can't cancel it. I believe it is for a different account, but none of my emails work for this so it is impossible for me to get in contact and have it cancelled. I believe I used my other…

asked

Charlotte Barnett 20

commented

Charlotte Barnett 20

2 answers

can't access my account to spreadsheets

my spreadsheets wouldn't load so I logged out and was trying to log back in, but I think its connected to an old email that I can't access. Not sure how to get to my spreadsheets in excel. Moved from: Microsoft 365 Insider | Excel | MacOS

asked

Tammie Locklar 0

answered

Gunasekar N 51,100 Independent Advisor

2 answers

Microsoft subscription

I just noticed a charge from Microsoft on my bank account, but I’m not sure what it’s for. As far as I know, I don’t have any active subscriptions. Could you please help me identify this charge?

asked

Lyubava Kharenko 0

edited an answer

Kayece Jan Mae Amizola 12,040 Independent Advisor

1 answer

Ho to fix association

I have a problem on my subscription. It says your subscription was successful but we weren't able to associate it with your Microsoft account.

asked

ronel collado 0

answered

Tin Luna 20,040 Independent Advisor

1 answer

I have made a microsoft purchase through apple account, the payment is successful but the microsoft is not recognising and account. how to fix this

asked

Prateek Singh 0

answered

John Jefferson Doyon 47,430 Independent Advisor

2 answers

Can't add MacBook air M3 to my 365 account

Won't let me add 365 to my Microsoft account on MacBook Air M3

asked

Shawn Carey 0

commented

John Jefferson Doyon 47,430 Independent Advisor

1 answer

Microsoft deleted or 'forgotten' my business account

I have just set up a business basic account. I've added in all my card details for the subscription and paid $15 for the domain name. It gave me some long email address I didn't want. I tried to change it to the one I wanted and it told me to close all…

asked

RB 0

edited an answer

John Oliver 6,485 Independent Advisor

2 answers

I need a phone number for live customer service.

I have a personal annual subscription of Mirosoft Office 365 but additionally get billed monthly for a business account that does not exist. I have called every number for support and all recorded messages basically say "I cannot help you" ...…

asked

Lisa Gluckin 0

answered

Lisa Gluckin 0

3 answers

why cant i find and cancel my subscription

I cant login to my business account, and therefore I can't cancel my plan, so they just keep charging me money. Why is it not possible to get any help for this - I need to contact them directly as I can't change or login to my accounts.

asked

Michelle Johansen 0

answered

Katerina-N 3,370 Microsoft External Staff Moderator

1 answer

office 2021 hgar y negocios no es compatible en mi imac con mac os 12.6 me pide 13 o posteriro

intento instalar desde mi perfil microsoft una compra que canjie y al momento de instalar office me menciona que debo tener MacOS 13 o psterior y no me deja instalar quiero saber como solucionarlo ya que la mac es la ultima version de sistema…

asked

orvelin zavaleta 0

commented

Ivan B 88,275 Independent Advisor

2 answers

Microsoft 365

I pay annually (since 2021) for Microsoft Office 365 - I see the account when I log on under my email, however, I keep getting "No License Found" while trying to work on Excel or Word. I use to not have an issue opening those products on my…

asked

Kim Strong 0

answered

Katerina-N 3,370 Microsoft External Staff Moderator

1 answer

Can I switch from a personal account subscription to a business account subscription for 365?

I signed up & paid for a year of personal 365 for $99/year last month. I realize now that I probably should have chosen business apps 365 which is also $99/year because I hope to start a small business soon. I won't need the personal. Is there any…

asked

Justin 0

edited an answer

Stefan Blom 323.8K MVP Volunteer Moderator

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS

Filter

Content

263 questions with Microsoft 365 and Office | Subscription, account, billing | Other | MacOS tags

i was charged 99 not sure what it was for

How can I change subscription currency?

Can I get a refund on the cancelled yearly subscription?

[Article] Fix Microsoft Office / Microsoft 365 Application Flaws on Mac OS

WILL NOT LET ME LOG IN I HAVE TRIED FOR HOURS WITH DIFFERENT EMAILS AND PASSWORDS AND SCANNED TEH QR CODE NOW OVER 20 TIMES I URGENTLY NEED HELP

I need to pay my microsoft online bill but when i log in to the admin page it says "Switch to an account that has permission"

I have a charge on my credit card that I don't know about

I CANNOT ENTER MY ACCOUNT IN MY WORDS BECAUSE I KEEP RECEIVING THIS

I can't cancel my Teams Subscription

can't access my account to spreadsheets

Microsoft subscription

Ho to fix association

I have made a microsoft purchase through apple account, the payment is successful but the microsoft is not recognising and account. how to fix this

Can't add MacBook air M3 to my 365 account

Microsoft deleted or 'forgotten' my business account

I need a phone number for live customer service.

why cant i find and cancel my subscription

office 2021 hgar y negocios no es compatible en mi imac con mac os 12.6 me pide 13 o posteriro

Microsoft 365

Can I switch from a personal account subscription to a business account subscription for 365?