i was charged 99 not sure what it was for

Antonio S 0 Reputation points
2025-12-11T00:27:29.82+00:00

i was charged $99 not sure what it was for. I don't recall signing up for a subcription.

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
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  1. Q&A Assist
    2025-12-11T00:27:36.3466667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you were charged $99 and are unsure what it was for, it could be related to a subscription or service that you may have activated. For Microsoft 365, common reasons for unexpected charges include changing your billing frequency, canceling paid subscriptions, or using a Business Standard subscription.

    To resolve this issue, I recommend checking your subscription details in your Microsoft account or contacting Microsoft support for clarification on the charge. They can provide specific information regarding your account and any subscriptions associated with it.


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  2. Ami-T 4,045 Reputation points Microsoft External Staff Moderator
    2025-12-11T06:43:04.5233333+00:00

    Hi Antonio S,

    Thanks for sharing your concern on Microsoft Q&A.

    I am apologizing for the unknown charge you have met with Microsoft. In this situation, you can investigate the through this Microsoft's tool: How to investigate a billing charge from Microsoft

    In case, the charge is unknow and you would like to refund, you can check this tool to request the refund with Microsoft, please note that not all the charge is eligible for the refund process: How to get a refund on a Microsoft subscription

    As a Moderators, I and fellow users are unable to access to your information to resolve your case, but Microsoft Support. In case you need further help, please let me know so I can guide you to contact them with the instruction.

    Once again, I am sorry for your situation. And I hope you can solve the case successfully. Please let me know if you need further help.

    Thanks, and sincerely,


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