Can I get a refund on the cancelled yearly subscription?

When you cancel a yearly subscription, whether you are eligible for a refund depends on the type of billing account you have and when you cancel relative to your subscription period. Since you canceled your subscription on December 8, 2025, and your subscription runs until September 2, 2026, you may be eligible for a prorated refund for the unused portion of your subscription.

If you have an MCA billing account type, you can only receive a prorated credit or refund if you cancel within seven days after the start or renewal of your subscription. Since you canceled after this period, you would typically not receive a refund. However, if you have an MOSA billing account type, you may receive a prorated credit or refund for the unused days, which would be credited towards your next invoice or returned in the next billing cycle.

To determine the exact refund amount, you would need to calculate the effective unit price for the unused days from your cancellation date until the end of your subscription term. This calculation involves determining your daily rate and multiplying it by the number of unused days.

For specific details regarding your account and eligibility for a refund, it is recommended to contact Microsoft support directly.

References:

• Cancel your subscription in the Microsoft 365 admin center
• Billing scenarios for one-time and recurring purchases in Cloud Solution Providers program (CSP) new commerce experience (NCE)

Hi,

Microsoft offers a prorated refund in several countries if you cancel the subscription before it expires. More about it is in the following article.

https://support.microsoft.com/en-us/account-billing/countries-with-prorated-refunds-for-microsoft-subscriptions-38c81df4-10c1-f3eb-8d2f-b04f980c435f

Since this is a user-to-user support forum, you would need to contact support to get in touch with an agent and then request a refund. I have laid out the steps below.

"Please get in touch with Microsoft Support for further help.

Please go to https://support.microsoft.com/contactus page

Type the ""Chat with someone"" option and press Enter.

Please click on the ""Contact support"" button at the bottom.

Select the Product and Category for support according to your requirement.

The available support methods will be shown to you.