47 questions with Microsoft 365 and Office | Microsoft Family Safety | Other | Other tags

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Trace ID: [Moderators note: PII removed]. parental controls

how do i fix family security safety having me ask permission when im not in a family. Moved from: Microsoft Partner Center | Other

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-28T23:27:27.69+00:00
kobe edwards 0 Reputation points
edited an answer 2025-12-07T07:50:37.2+00:00
Ami-T 4,045 Reputation points Microsoft External Staff Moderator
2 answers

MY EMAILS ARE GOING TO FILLING THE JUNK TO MY CUSTOMER

Hello SPLS team, Please remove us from your emails. There must be a technical error in your emails. We are receiving 15000-20000 emails per hour. Please please remove from us from this email list. Our systems are down due to this.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-28T16:27:55.8733333+00:00
ops 1 0 Reputation points
answered 2025-11-28T17:07:04.2333333+00:00
Edward Schlobohm01 9,240 Reputation points Independent Advisor
1 answer

how to find out the email address of family organiser

how to find out the email address of family organiser? Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-16T13:14:32.76+00:00
Oscar Roberts 0 Reputation points
answered 2025-11-16T18:52:47.0366667+00:00
Aymeric-B 23,365 Reputation points Independent Advisor
2 answers

endless loop of parental consent.

Hello, when my son signs into xbox it brings up the screen for me to sign in and give consent for him to play. When I select "this is xbox" and sign into this account. It just brings me to a gray screen doing nothing. And when i try to approve…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-09T13:24:19.6233333+00:00
Ben Dover 0 Reputation points
commented 2025-11-12T02:28:33.36+00:00
Amali Lesa 5 Reputation points
1 answer

Microsoft Family Restriction after leaving

I had myself added to a family which I was having my own personal connection with them before but now I left due to how annoying it is for the Parental control within my Microsoft account. I cannot access ChatGPT and I tried requesting for their approval…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-06T05:43:12.17+00:00
Rae 0 Reputation points
commented 2025-11-10T06:44:49.4133333+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
1 answer

REFUND OF AMOUNT €19.683,95

Dear All, I would like to ask you the refund of amount €19.683,95 as tax 5% for the below mentioned invoices: Nr 9881741430 amount of €154.950, Νr 9881741440 amount of €121.807,28 and Nr 9881741436 amount of €116.921,76 total amount of …

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-11-04T14:02:59.57+00:00
Pirgiotaki Afroditi 0 Reputation points
edited an answer 2025-11-04T14:45:29.42+00:00
Jeric 9,190 Reputation points Independent Advisor
2 answers

My other account has been accidently set up as a kid account

My other Microsoft account appears to have been accidentally set up as a child account. It’s been quite a while since I created it, and I don’t remember exactly what information I used at the time. I believe I might have set up my own account as a child…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-10-30T17:51:08+00:00
D Roberts 0 Reputation points
answered 2025-10-31T22:47:36.8633333+00:00
Katerina-N 3,370 Reputation points Microsoft External Staff Moderator
1 answer

Family Saftey

I want to know where and how I'm able to disable Family Saftey feature.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-10-31T13:25:56.3033333+00:00
Breckyn Cline 0 Reputation points
answered 2025-10-31T14:58:02.02+00:00
JC 7,280 Reputation points Independent Advisor
1 answer

Assistance Needed: Unknown Family Organizer in Microsoft Family Group

Dear Microsoft Support, I am seeking assistance regarding an issue with my Microsoft Family account. I recently discovered that I am listed as a member in a Microsoft Family group, but the Family Organizer is someone I do not recognize and is not part of…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-10-15T08:27:46.2566667+00:00
Saleh Saad 0 Reputation points
answered 2025-10-15T12:59:34.8666667+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
1 answer

Bluetooth connection not working on my desktop pc how can I find the correct driver?

I just need some help thanks Kenneth Crosswell ******@xtra.co.nz

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-08-26T05:21:41.4266667+00:00
Kenneth Crosswell 0 Reputation points
answered 2025-08-26T05:56:16.5866667+00:00
Estrella721 29,220 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Microsoft 365 Administrator Certificate Not Received

I hope this message finds you well. I am writing to inform you that I successfully passed the Microsoft 365 Administrator exam on Monday, July 21, 2025. However, it has now been over 12 hours, and I have not yet received my official certificate…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-07-23T07:06:00.52+00:00
Mohammad Jafar Shadab 20 Reputation points
accepted 2025-07-23T16:22:45.6+00:00
Mohammad Jafar Shadab 20 Reputation points
1 answer

how to purge family safety

i did everything in my power to delete it how do i purge everything related to microsoft family features/ microsoft family safety/ microsoft parental controls on my computer i dont mean pause, or deactivate i mean delete EVERYTHING related to it without…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-05-15T11:09:34+00:00
Anonymous
1 answer

plise

Subject: Request to Remove My Account from Microsoft Family Group Hello Microsoft Support, My Microsoft account ([your_email_here]) is stuck in a Family Group. I am registered as a child, and the parent account that added me is no longer accessible…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-06-03T18:34:30+00:00
Anonymous
1 answer

My Account has been Locked

Dear Microsoft Team, I hope this message finds you well. My personal account which has been unexpectedly locked. I am unsure of the reason behind this action and would appreciate it if you could inform me of the cause so I can avoid a recurrence in the…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-06-16T09:53:47+00:00
Anonymous
5 answers

Parental control

I can't move my son of a count of your mother. Is impossible. I try everthing

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-06-12T13:46:38+00:00
Anonymous
1 answer

how do i remove family safety thing

I just got a laptop for Christmas, because is start college in less in less than 2 weeks ( I am in my late 20s) every time I try to use certain websites such as peacock streaming services, and try to watch anything over pg 13 it sends me to a pop up and…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-01-13T23:39:48+00:00
Anonymous
1 answer

HI , please let me know if this email ID is ******@mails.microsoft.com

I have received an email from the ID ******@mails.microsoft.com. I would like to know if it genuine or fake. please confirm.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-02-21T04:43:05+00:00
Anonymous
1 answer

Added money to my daughter's account but it's not showing

About 3 hours before making this post I attempted to add funds to my daughter's account so that she could buy something from the Minecraft store. Sadly this in itself proved difficult as I had to try several times to respond to the request that came…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-01-20T19:41:14+00:00
Anonymous
2 answers

Old student Microsoft 365 account is controlling all of my device devices

Lately someone close to me had figured out that the issue to my problem lies, and my old computer which has been logged in but inactive for the last four or five years. Unfortunately, we had to go our separate ways and I'm getting set up for things that…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-03-08T00:17:26+00:00
Anonymous
1 answer

HOW TO EXIT FAMILY GROUP

The system shows that I am the family group organizer, but I cannot exit the family group. I want to join other family subscription but now cannot do anything due to the system error ?

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
47 questions
asked 2025-03-03T06:37:20+00:00
Anonymous