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Bluetooth connection not working on my desktop pc how can I find the correct driver?

Kenneth Crosswell 0 Reputation points
2025-08-26T05:21:41.4266667+00:00

I just need some help thanks Kenneth Crosswell ******@xtra.co.nz

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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  1. Estrella721 29,220 Reputation points Independent Advisor
    2025-08-26T05:56:16.5866667+00:00

    Hi, thank you for reaching out. I’m happy to help.

    Most desktop computers don’t come with built-in Bluetooth, so you’ll need to connect a USB Bluetooth dongle for it to work.

    To verify, what is the make and model of your device? In the search bar, type MSINFO32 and press Enter. Please share a screenshot of that window.

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