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Microsoft Q&A
568 questions
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
I have been in contact with a Microsoft accounts supervisor. I have already been provided with the proper troubleshooting to connect the child to a parent organizer but I am constantly in a loop that's saying there is already a consent for the child. As…
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I had a microsoft 365 account under my personal email. I recently unsubscribed due to no longer wanting to use this account. I know have been authorized by a family member to share on their new account. But everytime I go into to try and use it, it keeps…
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family.microsoft is set up for me to monitor my daughters on-line activity, for her protection. Due to a change in circumstances, I now need to change the email addfress I wish the reports to be sent to. How do I make that change?
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So my account had the date of birth of 2008 And i noticed my OneDrive was giving me red marks and my browser said i need to sign in and it wasnt sync. It said that my account was still a Child so i clicked sign in and it asked me for Guardian/Parent sign…
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I am not able to add my children to my Microsoft365 family account. It keeps saying "This account cannot give parental consent" which is weird because my account is the Parent / Administrator of the family group. I have tried signing in…
Hi, Have bought a 365 Family subscription and now want to add the family´s email accounts. In one of them the storage is full so they cannot via that account answer the mail to accept to share. The reason I bougt the Family alternative in the first place…
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I was sent here by Customer Support. I am the owner of a family subscription plan. None of the 4 members on the plan are children, but grown adults. One of the family members is unable to log into their account and must provide parent consent to access…
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I've occasionally removed my child from a family group. Then I've added him back. Invitation got sent. When he follows the invitation link, he enters his credentials. Then he is asked for a parent consent. I enter my details, but it says "this…
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Comcast email stopped working in Outlook. I deleted it. Not having any success in reinstalling it. I keep getting error messages.
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Unable to manage multiple subscriptions. Purchased two subscriptions on 08/20/2025 and 12/02/2025.
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the computer thinks i'm a child and is limiting me.
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Guten Abend, ich habe Windows 11, jährliche Verlängerung von 365 (03.12.) und kann outlook nicht öffnen. Es schreibt: ....Geschäfts-, Schul- oder Unikonto... findet den Namen nicht. Ich habe 365 für family! Das Konto muss von "Geschäfts-,…
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I am unable to remove a child account from my Microsoft Family group. When I click “Remove from family group” for the child account, it redirects to the Manage Permissions page, but no child is listed there so removal is blocked. My family setup is: …
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my sister was added to a family without any consent and cant leave, the creep can see browing history and more how can i leave the family my sisters account is 15 and there is no button
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Hi I have forgotten the Microsoft family safety account email. Is there any way to get it and support ? Looking for suitable support.
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Created an account for my daughter and set it as admin for a newly installed laptop. However, seems that there is no parent/guardian account linked. The account tis not finalized and can only be done via a parent account. I keep going in circles but…
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Comprei em uma loja física da worten uma chave móvel digital do office e danifiquei sem querer o número e preciso recuperar o numero. Gostaria de orientação para recuperar pelo suporte da microsoft. Há algum chat disponivel para atendimento
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why my microsoft365 account is blocked? i have tried to access
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Comprei em uma loja física uma chave móvel digital do Microsoft office 365 e, sem querer, rasguei o código ao tentar raspa-lo. Agora preciso de ajuda para ter acesso ao código
Hello Support, I am unable to leave the Microsoft Family group because the system still shows a child association even though: consent has already been removed, no child appears in my family dashboard, removal is still blocked with the message…
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