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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
I am not able to add my children to my Microsoft365 family account. It keeps saying "This account cannot give parental consent" which is weird because my account is the Parent / Administrator of the family group.
I have tried signing in directly to approve, with no success.
Tried by sending an email to myself from my child's account still with same error.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Hi! From the first screenshot, it looks like the account hasn’t accepted the Microsoft Family invitation yet. Was this account added to your Microsoft family group as a member or as an organizer?
Please sign in to the Microsoft Family website and share a screenshot of how it looks, making sure to hide or blur any personal information.
The child's account was added as member.
I got the errors as above when trying to approve the invitation.
According to the screenshot, that member still needs to accept the invitation to join your Microsoft family. Until they do, you won’t be able to manage consent for that account.
You’ll need to sign in with the child’s account to accept the Family invitation first.
Well, that is the whole point of my question.
I added them but it did not allow me to complete their "acceptance" into the family group because my approval was denied as not able to give parental consent even though I am the parent that created the account.
I think I have found the answer.
The problem was that my account (Parent) had a different Region / Country from that of the children.
Therefore MS blocked me from being able to give consent for their accounts.
Immediately I changed my Country / Region to match theirs, the authorization went through.
Query self-diagnosed.
Closing it.