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Microsoft Q&A
538 questions
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Small office with a single email address "[Moderator note: personal info removed]@xyzbusiness.com" The current IT admin had a stroke and can no longer help out, getting information and understanding currently is difficult for all parties…
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Dear team, Our company is a small firm with less than 50 staffs but is using Microsoft 365 E5 (Does not use Power BI). I have found out that some of the staffs are using Microsoft Business Premium and added Enterprise Mobility + Security E5. In…
Microsoft 365 bireysel ücretli kullanıcıyım. Microsoft Standart Business 365 için 1 ay ücretsiz almak istiyorum. Herşeyi tamamladım tenant ismini aldım ödeme adımında kredi kartını kabul etmiyor ve ama bu tenanta ulaşamıyorum beni arayın lütfen ya da…
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I purchased what I thought was a pack of 5 licenses for Visio Plan 2 - we only need 2 pro licenses. I now received a bill for 25. We are a small 4-person organisation and cannot afford the bill. Please help me to coancel ans order the correct licenses
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Hello, I tried to sign up for a Microsoft 365 Business subscription today using my domain intandid.com. During the signup process, I cancelled on the payment page. As a result, Microsoft automatically created/reserved the tenant intandid.onmicrosoft.com,…
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Problem z zalogowaniem się do office 365. Niestety jestem jedynym administratorem office 365. Przez omyłkę odłączyłem konto z aplikacji Microsoft Authenticator. Nie mam jak się zalogować do tego konta. Error Code: 500121 Request Id: [Uwaga moderatora:…
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I had to reinstall MS Win11 to attempt to correct errors. somehow, personal account appears to somehow be tied to a work account that no longer exists, and I no longer have access to that account. I am unable to configure MS Authenticator as it believes…
I need a W9 for accounting purposes no later than tomorrow end of day USET.
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Why am I getting charged $13.64 here are the details below. can you please reverse this payment Statement Description: [Moderator's Note: PII removed] 12/8/2025 Type: Debit
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Hello, I have a MS365 Business Standard subscription that has been "disabled". How can I renew this subscription?
As an administrator, how do i give access to Word and the other office apps to a new employee? Moved from: Microsoft 365 and Office | Access | For business | Windows
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where can I get the Microsoft support and recovery application?
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Hello Microsoft Community, I am posting here out of complete frustration and disappointment with Microsoft Support. For nearly two weeks, I have been trying to get help with a very simple and urgent issue, and Microsoft has been extremely unhelpful,…
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I am the only admin and I can't login to my admin account. Authenticator app does not work. Moved from: Microsoft 365 and Office | Access | For business | Windows
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I currently have a family subscription and a business subscription. how do I migrate my family subscription to my new business subscription so i do not have duplicate accounts and billing?
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I need to change our business' Global support admin, I have tried to contact Microsoft several different ways and one time I did get some email replies, then they canceled my support request before it was resolved. I have been at this for weeks now and…
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I used to have a personal account I used for work. As our team has expanded, I've created a buisness account. Can I get a refund on the old account when I cancel it? How do I get rid of the confusion of two accounts? I want to set up the business…
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Lors de mon achat d'une licence Excel pour ma micro entreprise, j'ai sélectionné deux Utilisateurs. J'ai un ordinateur portable que j'utilise pour mes besoins personnels et pour mon entreprise. J'ai mis deux utilisateurs moi et mon entreprise, j'ai vu…
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I am a Microsoft 366 customer with a standard business account. I’m the account admin. I recently got a new iPhone and did not set up the Microsoft Authenticator properly before wiping the old phone. I am now locked out of my account with no way off…
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I purchased Microsoft annual subscription in Februay 2025. I cannot find my product key. Please assist
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