I need my product key purchased in Februay 2025.

DZG Konsult 0 Reputation points
2025-12-10T07:35:36.55+00:00

I purchased Microsoft annual subscription in Februay 2025. I cannot find my product key. Please assist

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
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  1. Demi-N 9,190 Reputation points Microsoft External Staff Moderator
    2025-12-10T08:45:19.0333333+00:00

    Hello @DZG Konsult,

    Thank you for posting your question in the Microsoft Q&A Forum 

    To ensure we provide the most accurate guidance, we’d like to clarify a few details about your purchase. 

     

    1/ We noticed that your post is tagged under Business, I would like to confirm whether your Microsoft account a Business account or a Personal account? 

    2/ Which product did you purchase in February 2025? For example: Microsoft 365 Business subscription, Office Home & Business, etc. 

    3/ How did you purchase the product? Directly from Microsoft (online or through Microsoft Store) or through a reseller/partner? 

     

    The reason we ask is that different products and purchase channels follow different activation methods. For instance, some licenses require a product key, while others are activated simply by signing in with the account used during purchase. Once we have these details, we can guide you through the correct steps to either locate your product key or access your subscription. 

    We look forward to your response and will assist you further as soon as we have the requested details. 

    Best regards, 


    If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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