1,028 questions with Microsoft 365 and Office | OneDrive | For home | MacOS tags

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2 answers

Why are there numerous unknown files within my OneDrive account?

My OneDrive account is running out of space, and I see there are many unknown files of the same type: Each file is 16.1MB in size Each file has a file name consisting of 64 random alphanumeric characters. When I look at the file contents, it appears…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-08T04:18:00.99+00:00
NeuroDoc 0 Reputation points
answered 2025-12-15T21:40:52.4666667+00:00
Krzysztof Falkowski 0 Reputation points
2 answers

How to recover Microsoft 365, outlook and one drive account

I have been struggling with recovering a blocked Microsoft account for over 10 days now. Major issue: the 'Recover Account' tab keeps sending me in loops with no end in sight. I insert the email that requires recovery, and it takes me to a recovery tab…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-13T18:02:00.07+00:00
Vihar Kotecha 0 Reputation points
answered 2025-12-13T18:45:24.58+00:00
Jeronimo Fuerte 27,025 Reputation points Independent Advisor
2 answers

i have lost files and been hacked

I have been hacked and had files deleted. when I use restore they don't come back

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-12T12:24:40.2633333+00:00
Michael and Carole white 0 Reputation points
answered 2025-12-12T13:01:09.8366667+00:00
John Jefferson Doyon 47,990 Reputation points Independent Advisor
2 answers

how to move files between two one drive accounts?

Have two microsoft accounts, like to combine them in one. How to move files between two one drive accounts? Move please, not Share. Tried to download but some of the sub-folders are empty in the download files.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-05T09:55:20.9733333+00:00
Yvonne Y 0 Reputation points
commented 2025-12-11T08:04:31.33+00:00
Yvonne Y 0 Reputation points
2 answers

Searching for tagged photos not working properly

I have at least one tag for each of my photos on OneDrive. I do this so that when I search for a certain photo, it is properly located from the search bar. Recently I have looked for certain photos and OneDrive will select related and unrelated photos…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-06T10:57:04.74+00:00
Eric 0 Reputation points
commented 2025-12-09T16:23:18.7433333+00:00
Alex_T 3,740 Reputation points Microsoft External Staff Moderator
3 answers

macOS Microsoft 365 Family - duplicate OneDrive file storage

The files in my macOS (Sequoia 15.6.1, M2 MacBook Air) OneDrive folder at /Users/XXX/Library/CloudStorage/OneDrive-Personal/ use 111 GB of hard drive space. The exact same files appear to live at /Users/XXX/Library/Group…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-02T20:48:15.93+00:00
Tom Kreutz 25 Reputation points
answered 2025-12-08T16:20:05.34+00:00
Tom Kreutz 25 Reputation points
4 answers

How do I get the record audio only and transcibe option to become active in Teams for MAC?

I have a Microsoft 365 personal account, running off Mac. When I attempt to record a Teams meeting, I am not given the option in the drop down menu to record audio only and transcribe. I have checked all my settings but cannot see how to resolve this.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-07T01:56:19.72+00:00
Margaret Tillson 0 Reputation points
answered 2025-12-08T15:42:57.26+00:00
Ethan Collins 0 Reputation points
4 answers

delete duplicate files in onedrive myfiles

Need to delete duplicate files in onedrive to clean up the drive

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-10-31T19:08:12.4633333+00:00
Veena Khasbardar 0 Reputation points
edited an answer 2025-12-08T08:52:12.49+00:00
JuliaMarvin 17,195 Reputation points Volunteer Moderator
4 answers

OneDrive on MAcOS Tahoe won't install because it says that I have other versions of OneDrive and that's wrong so how can I get rid of all Onedrive files on my mac and see if the installer will work correctly next time

OneDrive on MacOS Tahoe won't install because it says that I have other versions of OneDrive and that's wrong so how can I get rid of all Onedrive files on my mac and see if the installer will work correctly next time. I tried installing it from the app…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-01T23:06:06.47+00:00
Claudio Sergiacomo 0 Reputation points
commented 2025-12-07T14:33:30.5433333+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
1 answer

how to remove old one drive from apple mac book

i have an old Onedrive from a school - it keeps showing up as an option when i save stuff on my personal Onedrive. i can see no way to delete it. It would have been set up by an administrator so I am not sure what to do to get rid of it. I use a Mac…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-05T12:20:21.79+00:00
Mike Davis 0 Reputation points
answered 2025-12-05T14:07:09.53+00:00
Jhun Buala 2,735 Reputation points Independent Advisor
3 answers

onedrive on my mac says i'm not signed in

Using Mac Mini Onedrive not synching Says I am not signed into onedrive I cant see where to sign in to Onedrive on mac I can access onedrive files via my ms account on web

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-03T11:00:39.6733333+00:00
David Egan (Puffin) 0 Reputation points
answered 2025-12-05T09:26:00.5133333+00:00
Lily Davis 0 Reputation points
5 answers

My Back-up folders are visible but all my Word documents files have disappeared, as well as my entire desktop documents/screenshots

A week or so ago I noticed all my desktop screenshots and Word docs disappeared. I believe this happened after I updated Word and Excel and Snip apps. Then I began to notice some other documents were missing or unable to be opened. There is a folder…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-03T19:32:11.96+00:00
patti cavaliere 0 Reputation points
answered 2025-12-03T20:33:50.0533333+00:00
patti cavaliere 0 Reputation points
1 answer One of the answers was accepted by the question author.

Will MS restore my recently OneDrive files with a recent backup ?

Anyone know a way to restore deleted files on a MS365 OneDrive personal account that have been removed from the Recycle Bin ? As the files were only deleted a couple of days ago, I've tried the 'Restore your OneDrive" option in Settings, but my…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-02T22:47:41.1033333+00:00
Michael A 20 Reputation points
accepted 2025-12-02T22:52:40.7766667+00:00
Michael A 20 Reputation points
5 answers

Need to speak with human

I have been on this site for over two hours trying to get help. In the past there was a human helping. Now all i get is idiots that don’t understand my needs and can’t answer my questions. Why isn’t there anyone alive anymore especially for a company…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-02T18:55:29.8766667+00:00
Anita Blaum 0 Reputation points
answered 2025-12-02T20:17:22.42+00:00
Stefan Blom 324.2K Reputation points MVP Volunteer Moderator
1 answer

CORRUPTION ONEDRIVE

Subject: URGENT Escalation Request – Irreplaceable Family Video Data Loss in OneDrive Dear Microsoft Support / OneDrive Engineering Team, I have been a paying subscriber of OneDrive (via Microsoft 365 / [specify plan]) for over ten years and have…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-11-12T11:22:08.4166667+00:00
Alex Rich 0 Reputation points
commented 2025-12-01T23:47:05.2833333+00:00
Alex Rich 0 Reputation points
2 answers

One Drive Login, stuck in perpetual loop

OneDrive on my MacBook Pro is stuck in a perpetual loop of sending a code to my email, then requiring me to change my password. After that process it says "Log in", and since I do not have the microsoft authenticator app (I don't have room on…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-12-01T20:30:05.3566667+00:00
Sarah Tveter 0 Reputation points
answered 2025-12-01T21:09:10.8433333+00:00
Lucky 5,395 Reputation points Independent Advisor
3 answers

One drive search not recognizing tag information

Microsoft one drive still appears to have a bug... it does not recognize searching by tag....if pictures are tagged with key words, they still cannot be recalled using the tag in the search bar. When will this be fixed ? Thank you

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-11-23T20:27:08.6+00:00
DJ C 0 Reputation points
commented 2025-12-01T04:25:29.59+00:00
Xavier-D 2,145 Reputation points Microsoft External Staff Moderator
1 answer

On my Mac I can't access my personal vault in OneDrive.

I can't access my vault folder. I try to login but can't get in. I need those files.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-08-14T19:46:02.35+00:00
Justin T Holl Jr 0 Reputation points
commented 2025-11-29T22:12:59.3633333+00:00
Amanda M 0 Reputation points
1 answer One of the answers was accepted by the question author.

Time Machine says backup because of OneDrive? Here is a snapshot.

I think Time Machine backs up everything else, just not OneDrive. I've found a few areas to exclude, but haven't gotten to it all Karen

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-11-27T19:16:31.49+00:00
Karen Lehman 60 Reputation points
commented 2025-11-27T19:17:42.21+00:00
Karen Lehman 60 Reputation points
2 answers One of the answers was accepted by the question author.

I am trying to consolidate all my email addresses

I have too many email addresses when it comes to using Microsoft OneDrive and accessing memories. I have a MAC and one pc that I don't use much. I would like to not have the @live account and only Comcast and Google.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-11-27T16:38:00.5933333+00:00
Karen Lehman 60 Reputation points
commented 2025-11-27T18:47:22.0333333+00:00
Karen Lehman 60 Reputation points