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My Word files are unaccessibe. All in Trash

Dan Murphy 0 Reputation points
2026-03-12T22:31:56.1833333+00:00

My Word documents are unable to be found. I see many documents are now in Trash.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Q&A Assist
    2026-03-12T22:32:18.48+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Follow these steps on macOS to get Word documents back and make them accessible again:

    1. Restore documents from Mac Trash
      • Open Trash from the Dock.
      • Look for files with extensions like .doc or .docx.
      • For each document that should be kept, right‑click it and select Put Back to restore it to its original location.
    2. Check OneDrive online Recycle Bin (if files were synced)
      • If the documents were stored in a OneDrive‑synced folder (such as Desktop or Documents), sign in to OneDrive in a browser and check the Recycle Bin there.
      • If the files appear, restore them from the OneDrive Recycle Bin so they sync back to the Mac.
    3. Use Word’s AutoRecover on Mac (for unsaved or recently lost work)
      • Open Word.
      • If Word closed unexpectedly, it may automatically open the Document Recovery pane with recovered versions. Open the needed file and immediately save it.
      • To manually look for AutoRecovered files:
        1. In Finder, select Go > Go to Folder… (or press SHIFT+COMMAND+G).
        2. Enter this path, replacing <username> with the Mac username: /Users/<username>/Library/Containers/com.Microsoft/Data/Library/Preferences/AutoRecovery
        3. Open any Word AutoRecover files found there and save them to a safe folder.
    4. Important note about “Don’t Save”
      • If a file was closed and Don’t Save was selected, the AutoRecover copy is deleted and cannot be recovered by Word.
    5. Prevent future loss
      • Store important documents in OneDrive or SharePoint and keep AutoSave turned on so changes are continuously saved to the cloud.

    References:

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