341 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows tags

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1 answer

how to stop service from micro soft?

i want to cancel my subscription. i do not want to re-enroll your services.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-11T01:48:29.0933333+00:00
e edwards 0 Reputation points
commented 2025-12-12T08:18:11.8166667+00:00
Ami-T 4,045 Reputation points Microsoft External Staff Moderator
2 answers

Red X on some of my files and folders

My laptop that I bout a little over a year ago came with 500g cloud storage. Apparently it expired after a year and I had a red x on all my files that were in cloud storage. I bought a new subscription to 365 which included cloud storage and I still…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-09T02:20:51.9033333+00:00
Rob Samay 0 Reputation points
commented 2025-12-12T08:16:57.92+00:00
Ami-T 4,045 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how do i scan my computer with defender

how do i scan my computer with defender so i can see if it is infected

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-12T06:24:22.6933333+00:00
Steve Saftler 0 Reputation points
accepted 2025-12-12T06:50:00.8533333+00:00
Steve Saftler 0 Reputation points
0 answers

download my 365 to a new computer

I have a microsoft account with 365 personal. How do I download 365 onto my new computer

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-12T04:50:52.8566667+00:00
Doug Conn 0 Reputation points
1 answer

Just upgraded from Office 365 Personal to Family. Was charged the full amount and not the difference

Just upgraded from Office 365 Personal to Family. Was charged the full amount and not the difference. On March 27th I paid £84.99 for the Office 365 Personal. Today 2nd October 2025 I upgraded to Office 365 Family and paid £104.99. I thought I should…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-10-02T21:02:06.7733333+00:00
John Janoudi 0 Reputation points
commented 2025-12-12T04:27:42.32+00:00
Paul Moxon 0 Reputation points
3 answers

CANNOT INSTALL MICROSOFT 365 WITH MY NEW PRODUCT KEY

i AM UNABLE TO DO SETUP OF MICROSOFT 365 WHERE I RECIVED THE PRODUCT KEY ND WHEN ENTERING IT SAYS THIS PRODUCT KEY DOSENT SUPPORT THE REGION

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-06T10:10:44.6433333+00:00
Ramanjit singh 0 Reputation points
accepted 2025-12-11T08:36:39.86+00:00
Ramanjit singh 0 Reputation points
2 answers

we can fix by 62 bits using laptop of accer i 9 intel core nvida getforce

we can fix by 62 bits using laptop of accer i 9 intel core nvida getforce

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-10T15:26:17.2+00:00
abdhesh shah 0 Reputation points
edited the question 2025-12-10T16:08:35.4266667+00:00
Stefan Blom 323.8K Reputation points MVP Volunteer Moderator
1 answer

I need help with printing labels from my Word Address File. Previously Microsoft Task Launcher has been used

I am an 83 year old - not computer literate . I have used Task Launcher for many years to print address labels and now have a problem. Need to speak to someone

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-10T12:19:00.3733333+00:00
Peter Spiteri 0 Reputation points
answered 2025-12-10T14:22:31.12+00:00
Harold Milan 11,905 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can I create a new Outlook account that is HIPPA compliant?

I currently have an Outlook account for my one job, however I need to create another Outlook 365 email account that is HIPPA compliant. This is for a new business. How do I do this? Thank you!

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-05T16:38:28.6066667+00:00
Lauren Bailey 40 Reputation points
accepted 2025-12-09T18:19:48.6266667+00:00
Lauren Bailey 40 Reputation points
4 answers

I want to speak to someone regarding a payment taken from my credit card

You have taken a payment of £84.99 from my credit card on 27/07/2025 which I was unaware of. What does this payment relate to?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-07-28T12:05:56.86+00:00
Elaine Tompkins 15 Reputation points
commented 2025-12-09T07:47:00.25+00:00
Salah Tarabay 0 Reputation points
2 answers

how do I get my emails on outlook to send?

My outlook won't send any emails can you help. I have tries numeroius tries and nothing

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-08T19:20:02.78+00:00
Dave MacGregor 0 Reputation points
answered 2025-12-08T19:57:56.4233333+00:00
Marcelo Mendoza 5,710 Reputation points Independent Advisor
2 answers

invoice request

hello plase send me an invoice for my payment ı cant find it on your web site

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-04T10:57:44.2566667+00:00
Deniz Gönenç 0 Reputation points
answered 2025-12-08T13:46:27.71+00:00
Deniz Gönenç 0 Reputation points
2 answers

I have problems with Sonos on my Laptop

I had to change my router yesterday and I've had isasues with Sonos ever since. I'm able to run it on my phone and Ipad but sometimes I'll get a message on my laptop that it can't find my Sonos system. I thought I had fixed it earlier, I was able load…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-04T20:23:59.3033333+00:00
Jack Zasadzinski 0 Reputation points
commented 2025-12-04T21:48:54.7066667+00:00
Jack Zasadzinski 0 Reputation points
3 answers

fraudulent charges on my account

There were 3 charges on my June account that I did not make. How can I get a refund for $106.61, $63.96, $14.92 ? I would prefer to speak to someone. Thank You

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-08-01T18:04:48.79+00:00
Lynn Kwap 0 Reputation points
commented 2025-12-04T21:19:50.3533333+00:00
Stefan Blom 323.8K Reputation points MVP Volunteer Moderator
2 answers

How do I speak to a person about my billing?

How do I speak to someone about my billing? I had a suspicious charge on my bank account so the bank canceled it and issued me a new debit/credit card. I want to speak to someone since the notices sent to me were not specific enough and were deleted. As…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-03T21:49:19.37+00:00
Paul N Wright 0 Reputation points
answered 2025-12-03T22:09:42.7133333+00:00
EmilyS_726 12,960 Reputation points Volunteer Moderator
2 answers

Can not sign into micosoft 365

I can not sign into Microsoft365. I get asked to change password but this then does not work

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-01T03:45:46.0533333+00:00
Richard Mason 0 Reputation points
commented 2025-12-03T07:23:40+00:00
Ami-T 4,045 Reputation points Microsoft External Staff Moderator
1 answer

Where is the Question I was preparing to Post? -- My Question involved the Failure of MS Safey-Scanner to detect Malware on my Win 10 laptopt after I followed all advice on how to download and run Saftey program to detect and eliminate Malware

I was preparing to post the following Question with attached Screen Shots, but it suddenly disappeared...frustrating!! My Question involved the Failure of MS Safey-Scanner to detect Malware on my Win 10 laptopt after I followed all advice on how to…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-11-30T18:54:38.9133333+00:00
Harry Findley 30 Reputation points
commented 2025-12-02T15:55:42.54+00:00
Ian-Ng 6,215 Reputation points Microsoft External Staff Moderator
7 answers

not receiving passcodes

Not receiving passcodes. Not receiving passcodes. Not receiving passcodes

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-01T20:17:10.1966667+00:00
MarkSKaplan 0 Reputation points
commented 2025-12-02T14:23:28.7666667+00:00
Harold Milan 11,905 Reputation points Independent Advisor
2 answers

MS Safety-Scanner reported one infected file (in a Quick Scan) during scan.

MS-Safety-Scanner reported one infected file during Quick Scan. However, when scan completed, the report was "no infected files identified". Very confusing...I'd like to know what infected file was initially found and what was done!

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-11-28T16:15:17.43+00:00
Harry Findley 30 Reputation points
answered 2025-11-28T16:54:18.5233333+00:00
JANSHER L 8,535 Reputation points Independent Advisor
2 answers

How can I recover my pin?

How can I recover my microsoft 365 access pin? Got a new computer and it requires a pin to access microsoft 365 onto this new computer.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-11-28T16:14:17.42+00:00
Phil Dugas 0 Reputation points
answered 2025-11-28T16:47:54.1066667+00:00
Rez 12,075 Reputation points Independent Advisor