invoice request

Deniz Gönenç 0 Reputation points
2025-12-04T10:57:44.2566667+00:00

hello plase send me an invoice for my payment ı cant find it on your web site

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Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
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  1. Edward Schlobohm01 9,240 Reputation points Independent Advisor
    2025-12-04T14:21:04.33+00:00

    Hi Deniz,

    Thank you for reaching out to the Microsoft community and explaining your situation. I understand you need a copy of the invoice for your recent Microsoft transaction, and I’d be happy to guide you through the process.

    To get your official invoice, sign in to your Microsoft account at account.microsoft.com. Once you’re logged in, go to Services & Subscriptions and find your Microsoft 365 Family subscription. From there, click Manage, then choose Payment & Billing and select Order History. Look for the order with the number 624f57a7-b8e8-4c7a-ad60-65a4fc42c18e, dated 10 November 2025, and you’ll see an option to print or download the invoice as a PDF.

    If you don’t see the invoice option, it could be because you’re signed in with the wrong account, the invoice is still being processed (which is rare but can take up to 24 hours), or your regional settings are hiding the link.

    For quick access, here’s the direct link to your Microsoft Order History page:

    https://support.microsoft.com/en-us/account-billing/view-your-microsoft-store-order-history-aafefe88-3ec2-ce28-e0b6-eff1d5cc8170

    Just sign in with the same account you used for the purchase, find the order, and download the invoice.

    I hope this helps! Let me know if you run into any issues.

    Best regards,

    Edward

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  2. Deniz Gönenç 0 Reputation points
    2025-12-08T13:46:27.71+00:00

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    as you can seee in screenshot ı can unly see print Order not the billl

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