If your Outlook is not sending emails, there are several troubleshooting steps you can try:
- Check Your Internet Connection: Ensure that your device is connected to the internet.
- Repair the Office Application: Sometimes, repairing the Office application can resolve sending issues. You can follow the steps provided by Microsoft to repair your Office installation.
- Check for Third-Party Applications: Some third-party applications may interfere with Outlook. Use Process Monitor to check for any processes accessing the
MAPISVC.inffile and stop them if necessary. - Registry Permissions: Issues may arise from permissions in the registry. Verify and adjust permissions for the relevant registry keys if needed.
- Use the Microsoft Support and Recovery Assistant: This tool can help diagnose and fix issues with sending and receiving emails in Outlook.
- Update Office: Ensure that your Office installation is up to date. Check for updates in any Office application and install them.
- Check Outbox: If there are stuck messages in your Outbox, you may need to delete them using the MFCMAPI tool.
If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance.
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