Surface Surface Studio Power and battery

2 answers

Battery authorization

I have a question: after replacing the motherboard, should I use the original power supply to authorize the battery? After starting it, it displays a message about an unauthorized battery.

asked

Ruszkowski Dawid 0

edited an answer

Alison A 3,245 Microsoft External Staff Admin

2 answers

How do I get a replacement power cord for the Microsoft Surface Studio 1

I cannot locate my power cord for my Surface Studio with 28" screen. It's a three prong female that fits into the back of the unit and the other end into an electrical outlet.

asked

Paul Mazzara 20

accepted

Paul Mazzara 20

1 answer

"Slow Charger" Warning on Surface Laptop Studio 2 Despite Using Original 127W Charger

Hi, I’ve been using my Surface Laptop Studio 2 since December, and I’ve always charged it with the original 127W charger that came with the device. Recently, I started getting a warning saying it's a "slow charger" and that I should use a…

asked

Emily 0

answered

Barb Bowman 80,275 MVP Volunteer Moderator

2 answers

microsoft surface studio 2 portable charger

We purchased our daughter a nearly 4K system for her engineering program at college last month. She is finding that the battery life doesn't last all day in her classes and she is not always near a power outlet to plug in/charge this laptop. She went…

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Johnson, Christa 0

answered

JANSHER L 8,535 Independent Advisor

1 answer

Shipping of repaired/replacement Surface Laptop Studio - need to change address

My Surface Laptop Studio 1 has had its battery replaced (or the unit replaced) recently and MS is attempting to ship it back to my address while I'm overseas for the next 2 weeks). I've tried to contact UPS to get them to hold it in a local UPS centre…

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Flann Horgan 0

edited an answer

Rez 12,075 Independent Advisor

1 answer

se il caricatore non funziona più, ma la garanzia del laptop è ancora valida, la sostituzione del caricatore è coperta?

credevo che questo tipo di problemi non fosse coperto dalla garanzia, ma sull'assistenza surface, mi dà l'opzione di restituire il vecchio caricatore per uno nuovo gratuitamente. é effettivamente così? e non ci sono dei costi aggiuntivi?

asked

Lorenzo Pavanetto 0

answered

John Carl Nazario 8,530 Independent Advisor

4 answers

BLUETOOTH KEYBOARD SLEEPING

Hi. I have a new Surface Studio 1. I've noticed that the bluetooth keyboard that came with it goes to sleep after a few minutes of inactivity. Consequently, the first couple of keystrokes are not recognised - very annoying! Has anybody else…

asked

Anonymous

1 answer

Surface Studio 2+ Power supply 125V vs 230V

My all-in-One Surface Studio 2+ came from USA (125v, 60Hz ). I need to use it in Sri Lanka where power is (230v, 50Hz). Plugs are different, voltage and frequency are different. My question - do I need a simple adapter for the plug or do I need a…

asked

Anonymous

6 answers

Surface Studio - intermittent bluetooth connectivity

Hello, having intermittent Bluetooth connectivity issues .. Surface Studio looses keyboard and mouse.. I touch screen and devices are operable again.. any clue ?

asked

Anonymous

2 answers

Surface Studio 2 was sent back to me with out power cord, keyboard or mouse. Can't find powercord on internet. Help!

Hello - I recently sent my Surface Studio 2 (Desktop) into be refurbed for a display issue. When I sent it back I packed up the keyboard, mouse and most important the powercord (exactly how it came during first purchase). I received the refurbed computer…

asked

Anonymous

18 answers

missing ssd drive

has anyone had missing ssd drive issues with the surface studio v1 2tb 128 sdd- I have had two machines both new and can not find the drive - 6 weeks of dealing with problem - costing me money - and I must of spoken to support least 10 times and IT…

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Anonymous

17 answers

No Hibernation after 4 hours of Connected Stand-By, Windows 10, SP3

I upgraded my SP3 to Windows 10 (not enterprise). The unit no longer goes into hibernation after 4 hours of connected standby. With Win 8.1, the unit would hibernate after 4 hours of not being used. I disabled Wifi during sleep, which decreased the…

asked

Anonymous

4 answers

Surface Studio 2 sometimes won't wake up from sleep; have to force reboot.

Hi all, My Surface Studio 2 is almost 4 years old, and it has never had any problems until recently; where upon hitting the side power button on the screen, it doesn't wake up. A few times (over the past few months) I've had to force power it down (by…

asked

Anonymous

2 answers

My Surface Studio gets really hot. Is this normal?

I've noticed that Surface Studio 1 gets really hot. Is this normal?

asked

Anonymous

1 answer

Surface Studio stuck in UEFI boot loop after update - next steps?

My Surface Studio running Windows 10 is stuck in an UEFI boot loop. I could use advice on what to try next. I have tried using the recovery drive I created a few days before this issue started. Startup Repair couldn’t repair the PC and didn’t generate a…

asked

Anonymous

6 answers

Surface Studio AC power recovery

I can't seem to find a AC power recovery option to auto turn back on the pc after a power loss. I have 4 Surface Studios at different locations that i need to be able to access remotely at all times. However when a power loss comes i would have to fly …

asked

Anonymous

2 answers

Microsoft Surface Studio 28" Touch Screen. Power Adapter 220V stepdown to 120V (product from US. Ebay)

Dear Technical Experts, Recently, I purchased from Ebay sold by techmarketplace (9428) A SURFACE STUDIO DESKTOP PC WINDOWS i7 16GB I am in Thailand, the AC power here is 220V. Could You Tell Me If it comes WITH THE NECESSARY TO PLUG ON 220V. OR, Do I…

asked

Anonymous

1 answer

Surface Studio won't turn on - is it fixable?

I have a Surface Studio desktop purchased from Microsoft online in Sept. 2017. When I went to turn it on, 7/21/23, nothing happened. Tried unplugging, and a hard reset...nothing worked. Took it to an computer specialist and he could hear a click but no…

asked

Anonymous

2 answers

Surface Studio 2 Voltage

Can I plug my Surface Studio 2 bought in the US in a 220V outlet in Europe ? There is no mention of the power compatibility in the specifications on Internet, the documents which came with the Studio nor on the device.

asked

Anonymous

5 answers

Surface Studio 2 Manual

where are the Surface Studio 2 Manuals Surface Studio 2

asked

Anonymous

Surface | Surface Studio | Power and battery

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75 questions with Surface | Surface Studio | Power and battery tags

Battery authorization

How do I get a replacement power cord for the Microsoft Surface Studio 1

"Slow Charger" Warning on Surface Laptop Studio 2 Despite Using Original 127W Charger

microsoft surface studio 2 portable charger

Shipping of repaired/replacement Surface Laptop Studio - need to change address

se il caricatore non funziona più, ma la garanzia del laptop è ancora valida, la sostituzione del caricatore è coperta?

BLUETOOTH KEYBOARD SLEEPING

Surface Studio 2+ Power supply 125V vs 230V

Surface Studio - intermittent bluetooth connectivity

Surface Studio 2 was sent back to me with out power cord, keyboard or mouse. Can't find powercord on internet. Help!

missing ssd drive

No Hibernation after 4 hours of Connected Stand-By, Windows 10, SP3

Surface Studio 2 sometimes won't wake up from sleep; have to force reboot.

My Surface Studio gets really hot. Is this normal?

Surface Studio stuck in UEFI boot loop after update - next steps?

Surface Studio AC power recovery

Microsoft Surface Studio 28" Touch Screen. Power Adapter 220V stepdown to 120V (product from US. Ebay)

Surface Studio won't turn on - is it fixable?

Surface Studio 2 Voltage

Surface Studio 2 Manual