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I cannot locate my power cord for my Surface Studio with 28" screen. It's a three prong female that fits into the back of the unit and the other end into an electrical outlet.
Hi,
Thanks for getting back. Please visit this article as this is similar with your concern and this is helpful; here is the link: https://dori-uw-1.kuma-moon.com/en-us/answers/questions/2336355/i-need-a-replacement-power-cord-for-the-surface-st
Hope this helps,
Regards,
Edward
Hi,
Thanks for reaching out to the Microsoft community. I understand that you need to replace your Surface studio power cord. Please allow me to provide some option on how to do this,
I highly suggest that you visit the help article here "How to replace your Microsoft PC Accessory under warranty page here: https://support.microsoft.com/en-us/surface/how-to-replace-your-microsoft-pc-accessory-under-warranty-65402955-b97d-480c-93b4-de1defa89562
just follow the instructions or you may visit the Microsoft official store for more information and option for replacement here: https://www.microsoft.com/en-us/surface/buy?ocid=cmmjcz28if8
Look for the 3-prong female connector that fits into the back of the Surface Studio.
Wattage: Surface Studio 1 typically uses a 127W power supply, for guaranteed compatibility please visit this link, " Surface charging requirements and power supplies"
Hope this helps,
Regards,
Edward
Unfortunately, the Surface Studio is not under warranty and even if it was, I don’t think this qualifies as a warranty replacement. I am willing to purchase the power cord but don’t see one in the Microsoft store. I only see AC adapters used with the laptops to charge the battery. A link or information on where I can purchase a power cord would be helpful. Does the Surface Studio 2 use the same power cord or is there a generic cord you can recommend that will work.
Since it is just a three receptacle (female) power cord, will any three receptacle computer power cord work, provided it fits inside the receiving port that has the three prongs.
