190 questions with Microsoft 365 and Office | OneDrive | For business | iOS tags

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2 answers

OneDrive on iOS not fully syncing Sharepoint folders

In my company’s Sharepoint, there are thousands of folder structures. The way we operate, files and folders are added daily. I have a shortcut of the Sharepoint folder linked to my OneDrive. On both windows and MacOS, the sync is seamless. If I add a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-12-10T09:57:00.09+00:00
Rmendoza 0 Reputation points
commented 2025-12-11T15:06:22.9266667+00:00
Julie-Hu 5,115 Reputation points Microsoft External Staff Moderator
1 answer

On iPad, when I save a file from Outlook to Onedrive, it saves it in a folder that I am not picking

On iPad, using Outlook for iOS, when I save an attachment to OneDrive, it saves the file to a subfolder - how do I change the subfolder. By default I thought it was suppose to save to Attachments folder, but that is not happening.

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-19T13:58:54.48+00:00
Cantor, Eric 0 Reputation points
commented 2025-11-24T14:44:38.19+00:00
Phoebe-N 7,110 Reputation points Microsoft External Staff Moderator
2 answers

Can't login to microsoft 365 with my account (authenticator bug)

Good evening, I have a problem with logging in to Microsoft 365. I was using Microsoft Authenticator on my iPhone for confirmation. I changed my phone to a new one. On the old phone I performed a factory reset and gave the phone to my mother. When I…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-23T19:30:44.02+00:00
Viktorija Lizunova 0 Reputation points
edited an answer 2025-11-24T00:10:17.69+00:00
Craig Long 16,600 Reputation points Volunteer Moderator
2 answers

How do I get files to sync from my Microsoft computer to my iPhone and OneDrive?

I need my files to save from OneDrive on my computer to OneDrive on my iPhone

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-19T19:02:02.4933333+00:00
Marty Steurer 0 Reputation points
commented 2025-11-23T16:20:17.1+00:00
Alexis-NG 9,435 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 399287

Hallo, habe ein neues Handy und dieses übertragen. Leider kann ich keinen Code erhalten, da ich 3 Möglichkeiten habe: Eine Anforderung in meiner Microsoft-Authenticator App bestätigen (Wird in der App nicht angezeigt) Verwenden eines Prüfcodes (Finde…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-28T10:43:41.0233333+00:00
Murat Manaj 0 Reputation points
edited a comment 2025-10-29T13:03:20.39+00:00
Alina-Le 4,835 Reputation points Microsoft External Staff Moderator
1 answer

Help fix one drive on Iphone

Hello, our engineer is having some problem with the APP for one drive n iPhone it is currently stuck uploading photos and have been for the past 3 weeks it is stuck uploading 121 of 177 photos then when you click onto it it will then say uploading is…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-13T13:43:44.23+00:00
Melanie-Jane Donnelly 0 Reputation points
commented 2025-10-23T14:46:49.2066667+00:00
Henry-N 6,720 Reputation points Microsoft External Staff Moderator
4 answers

How to restore my data?

Help me i lost my files without removing them It was here before week but I didn't find them when I was restoring data also

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-07T11:52:52.54+00:00
نوف محمد الحمود 0 Reputation points
commented 2025-10-16T13:33:10.83+00:00
Tamara-Hu 8,635 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I can't set up OneDrive on my new iPhone 17 Pro.

iPhone11からiPhone17proに機種変更したことで、iPhone17proでoneDriveで設定ができなくなり見れなくて困っていますので、どうかご教示をお願いします。よろしくお願い致します。

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-10T09:36:57.67+00:00
40052303 20 Reputation points
commented 2025-10-11T09:20:50.9466667+00:00
40052303 20 Reputation points
6 answers One of the answers was accepted by the question author.

RESET MFA. SUPPORT WITH MICROSOFT 365 FOR BUSINESS

I am the global administrator and sole user of my tenant This information is removed for privacy. I can’t sign in because the system requires Microsoft Authenticator, and I don’t have access to that setup. I need an MFA reset for the user This…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-25T15:15:37.0866667+00:00
Sofia Idoate 25 Reputation points
accepted 2025-10-03T15:02:52.4166667+00:00
Sofia Idoate 25 Reputation points
1 answer

MICROSOFT AUTHENTICATOR APP

I have the authenticator app but I never get the code. I am trying to setup the one drive on my ipad but I cannot get access to it because I don't see the code. NEED HELP! It is just greyed out on the app

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-26T21:18:25.78+00:00
TLC 0 Reputation points
commented 2025-10-01T21:57:39.1633333+00:00
Ian-Ng 6,295 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive iPad PDF form annotations not saving when pressing Save button and PDF getting corrupted and duplicated

After annotating on PDF form, the annotations disappeared while saving. Also, the PDF file got duplicated, one with two people icon and the other without. And then, not able to open PDF anymore with message that it got damaged and could not be repaired.…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-10T05:10:54.19+00:00
Sara 0 Reputation points
answered 2025-10-01T00:22:43.26+00:00
NT 0 Reputation points
2 answers

how can I change "milligrams" to mg in a OneDrive template when dictating using the microphone

I am dictating medical notes. How do I change the microphone-dictated note "milligram" to "mg" automatically

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-17T09:27:05.9533333+00:00
Elzaan Coetzee 0 Reputation points
commented 2025-09-22T08:36:24.7066667+00:00
Tina L 8,820 Reputation points Microsoft External Staff Moderator
3 answers

Id be grateful to find out where / which folder OneDrive app for ios will back up photos and videos to from my iphone camera when camera back up is turned on

OneDrive Online: I have a media folder OneDrive in win 11 file explorer: I have no 'camera roll' folder and no 'media folder', where will the camera back up in one drive app on my iphone send the photos and videos ? Its possible the media folder and…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-09T18:21:33.3933333+00:00
Mike T - ATW 0 Reputation points
answered 2025-09-12T20:59:58.8366667+00:00
Hani-N 5,515 Reputation points Microsoft External Staff Moderator
1 answer

Is there a listing of all Key Value pairs for the iOS OneDrive application? We would like to set default standard settings via Intune but are unable to find any relevant KVP's for OneDrive

I am reaching out to see if there is a listing of Key Value Pairs for OneDrive so we can enforce a backup standard on the photos folder

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-08-27T14:14:46.48+00:00
Marshall Coleman 0 Reputation points
commented 2025-09-02T15:04:33.1466667+00:00
Liora D 8,165 Reputation points Microsoft External Staff Moderator
3 answers

IOS onedrive does not upload all photo's

My updated onedrive app says it has finished uploading my photoroll/ camera photos. it only uploaded 500 out of 3000 photos. Also new photos wont upload. Yesterday i took 33 photo's and only 2 have uploaded to onedrive. Weirdly the onedrive app says it…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-08-23T16:51:20.7833333+00:00
commented 2025-08-27T21:01:30.8866667+00:00
1 answer

IOS uploading on Onedrive issue

Our team across multiple devices are experiencing an Issue when uploading images to a specific Destination folder that the images are not uploaded to said folder but actually uploaded to thier "My files" folder instead. This has only been…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-08-21T22:33:24.9566667+00:00
Daniel Nelson 0 Reputation points
commented 2025-08-24T23:34:45.3533333+00:00
Jade Ng 6,395 Reputation points Microsoft External Staff Moderator
1 answer

I can't sign in microsft account

I can't sign in microsft account I don't have otp of microsoft when they send to my phone

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-08-18T16:02:47.7233333+00:00
giáp nguyễn minh 0 Reputation points
commented 2025-08-22T20:28:07.2366667+00:00
Jay Tr 6,460 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive App Photo Uploading Issue on iPhone

After a recent update to either MS or iOS, an issue has arisen with the OneDrive app on iPhone. When attempting to upload photos, the app first prompts the use of the "+" button to select photos from the chronological gallery. After selecting…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-07-22T00:05:34.2366667+00:00
KY 0 Reputation points
commented 2025-07-24T23:53:03.62+00:00
AlexDN 7,440 Reputation points Microsoft External Staff Moderator
2 answers

Can't receive or send emails

cant retrieve or send emails * Changed to a question

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-06-24T13:46:08+00:00
Anonymous
1 answer

Is it possible for a OneDrive document link to directly open the iOS app?

I am trying to troubleshoot how to open links to OneDrive documents directly in the OneDrive iOS app (or Word, Excel, PowerPoint, etc.), rather than first opening in Safari. This issue is specific to iOS devices (both iPhone and iPad). I have a user who…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-05-12T01:15:27+00:00
Anonymous