367 questions with Microsoft Teams | Microsoft Teams Free | Calls tags

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Request for Assistance – Missing Meeting Recording Possibly Affected by Teams Service Degradation (Reference: TM1268395) – April 7, 2026

To Whom It May Concern, Microsoft Teams Support Team I hope this message finds you well. I am writing to kindly request your assistance in locating and recovering an important meeting recording that appears to have been affected by the recent Microsoft…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-09T04:06:39.06+00:00
Dr Anil Bankar 0 Reputation points
answered 2026-04-09T07:15:30.01+00:00
Ruwim.B 6,095 Reputation points Volunteer Moderator
1 answer

SKYPE dial pad - how to get to it

This is not a question, but a solution. Microsoft does not make it easy to use the modified Skype for calls. To get to the dial pad, go to https://calling.web.skype.com/. This has been a real Microsoft fail considering that I, the very unskilled computer…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-08T13:00:37.0233333+00:00
jill k 15 Reputation points
answered 2026-04-08T13:00:54.33+00:00
Q&A Assist
4 answers

Video recording in Teams are missing

Dear Microsoft Support, I am experiencing an issue with a meeting I organized. After the meeting ended and all participants had left, I noticed that I no longer have access to the chat history or any recorded content (video/audio) from the meeting, even…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-06T20:16:44.2333333+00:00
zlatko stijepovic 0 Reputation points
commented 2026-04-07T22:31:37.6933333+00:00
zlatko stijepovic 0 Reputation points
1 answer

I cannot see the Calls tab in Teams

I cannot see the Calls tab in Teams, I have a paid subscription with Microsoft 365

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-07T14:15:08.4233333+00:00
Giuliano Dal Pont 0 Reputation points
answered 2026-04-07T14:51:31.05+00:00
Ruwim.B 6,095 Reputation points Volunteer Moderator
1 answer

SKYPE DIAL via TEAMS does not work

Dear, having a Office 365 yearly license, when i start TEAMS and then select Skype Dial Pad, then trying to dial a number, the systems responds : You just tried to call a number × We're sorry. Unfortunately we weren't able to connect your call. You don't…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-07T10:08:44.1433333+00:00
Albert Van den Bossche 0 Reputation points
answered 2026-04-07T13:21:28.79+00:00
Ruwim.B 6,095 Reputation points Volunteer Moderator
2 answers

MacOS Tahoe ipad mirror black out

Hi, Recently I have been having issues with sharing content from my ipad to my macbook for teams screen share. I used this feature especially for tutoring and sharing worksheets stored on my ipad but now it is no longer working, what is going on??

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-25T20:37:47.4866667+00:00
ilovearsenal 0 Reputation points
commented 2026-04-03T13:48:35.81+00:00
Vikki-T 4,505 Reputation points Microsoft External Staff Moderator
2 answers

can't find the dial option to make a call

I have still enough credit to call from my skype account. How i can use it via Microsoft team, as i can't find the dial option to type the number that i want to dial

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-01T20:07:56.1933333+00:00
Cahaya Licht 0 Reputation points
answered 2026-04-01T20:48:48.3533333+00:00
EmilyS_726 15,880 Reputation points Volunteer Moderator
4 answers One of the answers was accepted by the question author.

Teams using skype claims no microphone defined while all definitions are fine

Teams using skype claims no microphone defined while all is OK.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-01-28T16:06:58.3833333+00:00
Joshua Geldman 20 Reputation points
commented 2026-04-01T03:33:51.61+00:00
Fumiaki Yamazaki 0 Reputation points
3 answers

Is there any way to extract teams call history?

I'm using teams with Microsoft 365 family plan and I needed to extract teams calling history to provide calling evidence for spouse visa application. Is there a way either to contact support or export the calling history yourself? I can only see a week…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-30T01:05:44.69+00:00
Ansab Ali 0 Reputation points
commented 2026-03-30T12:56:39.9166667+00:00
EmilyS_726 15,880 Reputation points Volunteer Moderator
4 answers

Test Call option is missing from Consumer version of Teams

I was shocked to find out I can't make a test call in the consumer version of Teams. Does Microsoft have any advice on any other way to make a test call. Or is some provision for this basic requirement going to be made for consumers? I am a paid up…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-08-12T12:04:56.11+00:00
CPR 15 Reputation points
commented 2026-03-26T22:56:46.24+00:00
Dave Henry 0 Reputation points
1 answer

Need to port my number as Skype subscription about to end

My Skype number +447744950705 is active but I cannot renew the subscription and the RIO request option is not working. I urgently need the RIO code to port my number to another provider. Please manually generate and send my RIO code immediately as my…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-25T21:46:13.2566667+00:00
usama iftikhar 0 Reputation points
answered 2026-03-25T21:46:28.1966667+00:00
Q&A Assist
1 answer

Joined via web version as guest with no microphone, cannot hear or see others speaking

When using latest Edge or Chrome to join a Teams meeting via teams.live.com (free), without a microphone or other recording device available, and joining as Guest instead of being signed in, the pre-join name/audio/camera setup screen pops up an…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-01-20T15:01:26.44+00:00
ultramage 21 Reputation points
commented 2026-03-25T09:36:13.5833333+00:00
hpradm 0 Reputation points
2 answers

I experience crackling when others talk when using Airpods Pro Generation 1 with Teams on Windows 11

Hi, I experience crackling when other people talk in Teams on Windows 11 when using Airpods Pro Generation 1. I have tried the following to resolve this issue which have all been unsuccessful: Uninstalled and re-installed sound drivers. Uninstalled…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-09-21T07:04:06.34+00:00
Stormer1-1272 0 Reputation points
commented 2026-03-25T07:52:11.87+00:00
Tamara-Hu 13,305 Reputation points Microsoft External Staff Moderator
1 answer

How to find skype credit in teams app, do not see skype dial pad to make call

How do I find my skype credit in Teams? I want to make a call on Teams, but can not find skype key pad.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-24T16:37:49.3966667+00:00
Beverly Karitis 0 Reputation points
answered 2026-03-24T16:38:09.82+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

I want to make a phone call using my old skype credit

This should have been transferred by you several months ago, maybe under the heading of robinsonsbarn

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-24T10:52:56.5133333+00:00
Dave Robinson 20 Reputation points
accepted 2026-03-24T12:44:19.0633333+00:00
Dave Robinson 20 Reputation points
1 answer

How do i shows my caller ID on skype?

I am using skype via microsoft teams. I need to shows caller ID - how do I do that?

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-22T23:13:27.69+00:00
Daniel Krassenstein 0 Reputation points
answered 2026-03-22T23:47:18.0733333+00:00
EmilyS726 221.7K Reputation points Independent Advisor
3 answers

how do i use skype to make calls

I have skype credit. idk how to use it to make calls. when i try to use it it sends me to teams

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-18T17:52:34.2666667+00:00
grimmcat grimmcat 0 Reputation points
commented 2026-03-21T13:24:28.62+00:00
Victor1-V 7,235 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Teams calls does not work on Ipad

I just bought an Ipad and I have been trying to use it to make a call on Microsoft Teams. This is a personal account (not business). When I call the person I need to talk to using Teams it does not ring on the other end and when the call ends on my side…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-14T23:16:18.2766667+00:00
Max Andersen 5 Reputation points
commented 2026-03-17T15:28:12.0533333+00:00
Kal-D 7,175 Reputation points Microsoft External Staff Moderator
3 answers

Recording not available

Dear support, the recording of my meeting yesterday is not available to me. Here are the details incl. what I have done to find it. Subscription type: M365 Family Meeting date: 7 March 2026, started ~14:50 CET, ended ~18:15 CET Recording started by:…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-08T11:48:44.92+00:00
Roma Zubenko 0 Reputation points
edited the question 2026-03-17T10:51:27.4833333+00:00
Ruwim.B 6,095 Reputation points Volunteer Moderator
2 answers

Integration of MS Teams with my Outlook Calendar and email

Here is the version of Outlook on my system. How do i integrate with MS Teams so it shows up in my calendar and emails? Microsoft Outlook Version: 1.2026.303.100 Client Version: 20260306001.05 WebView2 Version: 145.0.3800.97 (Stable)

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-03-16T15:44:43.08+00:00
Ian Hutcheson 0 Reputation points
answered 2026-03-16T16:18:35.8666667+00:00
EmilyS726 221.7K Reputation points Independent Advisor