54 questions
54 questions with Microsoft Teams | Microsoft Teams for education | School connection tags
1 answer
I can't log in into my Microsoft teams
Hi. I can't login to my Microsoft teams as my Microsoft authentication didn't get the request sign in. How am I supposed to do? I already delete the cache.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-12-07T17:00:26.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
EZATTUL NAJIHA BINTI ABDULLAH
0
Reputation points
edited an answer 2025-12-12T04:13:59.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Griffith N
0
Reputation points Microsoft External Staff
Moderator
3 answers
Can't log in Teams. "The credential is invalid"
I can't access my student account. The following error appears: Correlation Id: [Moderator note: personal info removed] Timestamp: [Moderator note: personal info removed] DPTI: [Moderator note: personal info removed] Message: The credential is invalid.…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-11-23T18:01:11.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sara Souza
0
Reputation points
answered 2025-11-25T18:22:02.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
9,420
Reputation points Microsoft External Staff
Moderator
2 answers
how to leave teams in 2025?
how to leave teams in 2025? I tried to find how to leave teams, but it doesnt work! Can anybody help me pls?
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-11-07T12:51:27.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 41%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Minh Tuấn
0
Reputation points
commented 2025-11-13T15:41:05.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
6,405
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to verify student status because my college does not provide a school email ID
Hello Microsoft team, I am a student from India, and I am trying to verify my academic status for Microsoft student benefits (such as Azure for Students / Student Ambassador / Learn for Students). However, my college does not provide a school email ID.…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-28T10:02:22.1266667+00:00
KARTHICK R
0
Reputation points
commented 2025-10-31T13:56:28.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
8,635
Reputation points Microsoft External Staff
Moderator
1 answer
How do I remove a "Work or School" account from my MS Teams account?
My issue is that I had a school account (Remove PII - does not exist any longer) associated with my personal account (Remove PII - this needs to stay!!!) Whenever I have a Teams call set up, it would default to my Remove PII account trying to log in. no…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-31T10:14:42.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
grg janossy
0
Reputation points
edited the question 2025-10-31T11:36:26.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Allison-H
5,040
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft authentificator new iphone
Hi, I have changed my Iphone and I don't have acces to my old iphone to backup microsoft authentification and this app doesn't work on the new phone. Is there any chance to fix it without old phone? Thanks
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-20T12:44:34.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
EMILIAN BOB
0
Reputation points
edited an answer 2025-10-20T13:02:03.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phoebe-N
7,030
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot access the authenticator.
Please help me back my account in authenticator. Because I cannot access in any form from microsoft office. I cannot the access the microsoft link sent to me. It will always prompt to authenticator.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-11T01:33:20.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jemar Siason
0
Reputation points
commented 2025-10-16T07:39:18.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
9,015
Reputation points Microsoft External Staff
Moderator
1 answer
Badges or Certifcate
Good day. I have my trainings in Microsoft but unfortunately, my badges did not show up anymore. I tried to contact Microsoft support but really hard to reach them. Can someone please help me? Thank you.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-12T03:03:47.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shandee Abegonia
0
Reputation points
edited an answer 2025-10-13T06:31:34.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeanie H
7,770
Reputation points Microsoft External Staff
Moderator
1 answer
Can't Setup Authenticator on New Phone - Stuck in Verification Loop
I am unable to set up the Microsoft Authenticator app on my new phone and need help resetting my two-factor authentication (2FA). Here is the problem: · I got a new phone. · My old phone with the Microsoft Authenticator app is no longer available. ·…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-07T15:45:54.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
Ekaterina Ivanova
0
Reputation points
commented 2025-10-10T16:11:51.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
8,245
Reputation points Microsoft External Staff
Moderator
1 answer
We dont want the student to have access to the recording of the session
How can we program a virtual class where the kids dont have access to the recording of the session. I know we can do that one recording at a time, but i'm looking for a direct way to do that. I tried creating another channel, but we have to add the…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-09-25T15:54:19.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 44%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Faten Bouajila
0
Reputation points
commented 2025-10-01T15:40:57.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
7,325
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Request for Access to Microsoft Dynamics 365 for Teaching Purposes
Dear Microsoft Team, I hope this message finds you well. My name is Dr. Ahmad Shatat, and I am currently preparing to teach a course that incorporates Microsoft Dynamics 365. I recently completed the DynAA membership form and attempted to send it to…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-09-17T08:37:34.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 60%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ahmad Shatat
20
Reputation points
accepted 2025-09-17T11:13:13.13+00:00
Ahmad Shatat
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Class not registered
Hello!! Today I closed out of my teams, and when I tried to get back on, my teams says "Class not registered" , I'm not sure what to do. I was hoping for it to work again when I restarted my computer , but it didn't. And when I try to go to…
Microsoft Teams | Microsoft Teams for education | School connection
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
3 answers
how to fix institution requirements
I have bought my laptop, and I have installed office through college account, and I am not any more using my college account. but yet every time the computer asks me to change my password because the institution requires to, also I could not run python…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-08-08T18:06:56.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
amgad yaakoub
0
Reputation points
answered 2025-08-13T21:34:38.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
5,515
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I can’t login to my canvas account
I know my username and password for my canvas account but every time I try and log in, it makes me use my authenticator app for a code. When I go to my authenticator app, it logged me out so every time I try and log in, it says I need a code from my…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-08-11T15:39:34.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Layla Maldonado
20
Reputation points
commented 2025-08-11T18:15:38.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 26%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian-N
6,815
Reputation points Microsoft External Staff
Moderator
1 answer
willing to purchase microsoft team, needed a contact persons assistance
willing to purchase microsoft team sevice. needed a contact persons assistance. Please provide a contact number in india origin. Thanks
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-07-31T08:05:26.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 75%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Reshamlal Pradhan
0
Reputation points
commented 2025-08-05T08:47:17.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie-Hu
5,180
Reputation points Microsoft External Staff
Moderator
1 answer
Intermittent sign in shown when trying to join Teams meeting
After a power cut tried to join a teams meeting but it kept flashing intermittently sign in
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-07-24T22:37:15.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Colin Lower
0
Reputation points
commented 2025-07-28T19:25:36.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
7,825
Reputation points Microsoft External Staff
Moderator
1 answer
MS Teams did not verify my turn-in, and they never tried to warn me
I attached my works in the submission 3 hours before deadline, but I forgot to turn in. Unfortunately, MS Teams didn't warn me! Thus I must turned my assignment at 5:53 PM and it was so late! The deadline was 5 PM! Why did MS Teams not warn me when I…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2024-08-06T11:40:43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-21T15:20:20.3366667+00:00
Anonymous
10 answers
microsoft teams and flipgrid
Hi I want to use Flipgrid at school for one of my classes. I understand it was available through Teams. However, I can't find the app anywhere in Teams. Is it still available? If not is there a different tool in the Microsoft Suite that I can use for the…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2024-07-31T22:05:24+00:00
Anonymous
asked 2025-07-21T15:20:20.3366667+00:00
Anonymous
3 answers
Communication to Parents
I am testing the new School Connection app for parents. I see assignments and insights, but is there a way to have some sort of schoolwide communication? We currently use email and Remind, but I would love to eliminate those and just go with Teams.…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2024-03-28T15:02:46+00:00
Anonymous
asked 2025-07-21T15:20:20.3366667+00:00
Anonymous
1 answer
How can set my existing microsoft account as a student account?
Can someone please clarify me how to set my existing microsoft account as a student account?
Microsoft Teams | Microsoft Teams for education | School connection
asked 2024-12-06T17:12:39+00:00
Anonymous
asked 2025-07-21T15:20:20.3366667+00:00
Anonymous