Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
0 answers
How to open a support ticket in the partner center when you have no program registered
I'm trying to register to the Hardware program in the partner center. But it fails with an error. Thus I want to open a support ticket, but the procedure to open a support ticket forces you to select a "Workspace"... except that the workspace…
Microsoft Partner Center | Other
asked 2025-12-12T11:22:50.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Raphaël Hertzog
0
Reputation points
edited the question 2025-12-12T14:29:13.9+00:00
Raphaël Hertzog
0
Reputation points
1 answer
Trying to update app in the store - stuck on validating new package
Hi, I am trying to upload a new bundle for an update of my application. However it is stuck on "Validating ". Have attempted 3 times, just can't get past this. Can't find any direct support (all linked seem ot be be broken). Phone support sends…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 23%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
1 answer
Unable to access Hardware Program in Partner Center despite active registration
Hello, I am having trouble accessing the Hardware Program in Microsoft Partner Center. My developer account is fully verified and associated with the following details: Seller ID: 92813050 User ID: 197654840 Organization: Strilk Vetting status:…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-12T13:52:37.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Youssef Mekkaoui
0
Reputation points
answered 2025-12-12T13:52:58.16+00:00
Q&A Assist
1 answer
Can not get into Hardware page in Microsoft Partner
I login Microsoft Partner web site and click the Hardware icon. BUT it redirects to Legal info page. I would like to submit HLK result in hurry. Please help to solve this. Thank you.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-12T10:48:18.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
杜昌華
0
Reputation points
answered 2025-12-12T10:48:31.6633333+00:00
Q&A Assist
1 answer
Post an updated to an app which was supporting Windows 10/11 but now supports only Windows 11
We have an app in Store which was supporting Windows 10/11 till last release. Trying to upload a new release which supports only Windows 11. Want to keep the older version for Windows 10 and new version for Windows 11. How do it?
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-12T06:47:47.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 28.000000000000004%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Ganesh Kumar Pandithurai
0
Reputation points
commented 2025-12-12T07:34:41.8866667+00:00
Ganesh Kumar Pandithurai
0
Reputation points
1 answer
The code signing certificate you used to sign the file has already been used by a different seller, Please use a different certificate.
When I add a EV certificate in manage certificatites, show "The code signing certificate you used to sign the file has already been used by a different seller, Please use a different certificate." error
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-09T06:43:15.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mao Huijun
0
Reputation points
answered 2025-12-12T05:42:47.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Teknica
0
Reputation points
1 answer
Open Value Licenses not showing up in client tenants
I have a couple of clients that have purchased Open Value Agreements. Their contracts and licenses are not showing up under their tenants.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T19:36:08.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 66%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carson
0
Reputation points
answered 2025-12-11T19:36:16.1766667+00:00
Q&A Assist
1 answer
Technical Support: In-App Purchase Implementation Issues in Python Desktop App (Add-on IDs: 9N1PM2731J1C, 9NKBQPS9MN9L, 9PHVFL7KTVNQ)
Dear Microsoft Store Support Team, I am developing a desktop application called "geul-bridge" using Python and PyQt5, which is currently published on the Microsoft Store. I am attempting to implement in-app purchases using consumable add-ons,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T13:44:34.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 60%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
youngsik kim
0
Reputation points
answered 2025-12-11T13:44:49.47+00:00
Q&A Assist
0 answers
Cannot access hardware submission listing
Hi. I seem to cannot access my hardware submission dashboard. I'm clicking here on hardware - But it redirects me to the legal page. Everything worked until yesterday but from this morning it's no longer available and there's no way to get to this…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T12:22:09.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 16%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Liron Zuarets
0
Reputation points
asked 2025-12-11T12:22:09.97+00:00
Liron Zuarets
0
Reputation points
3 answers
We cannot enroll as a Microsoft Partner in Partner Center
I cannot get any help on the phone, and in the Partner Center I cannot pick a workspace to write a support ticket. We get either this: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-01-03T13:17:52.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Igor Benić
50
Reputation points
commented 2025-12-11T12:06:32.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 83%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Homer
0
Reputation points
0 answers
how to cancel a question?
how to cancel a question? how to open a ticket to change credentials?
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T11:52:12.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Agata Grochowska-Wysocka
0
Reputation points
edited the question 2025-12-11T11:57:11.5266667+00:00
Agata Grochowska-Wysocka
0
Reputation points
2 answers
Acceso de clientes a la partner source
Buenos dias, nos gustaria saber si los clientes con lienciamiento en On Premise de Business Central o Navision, con lciencias compradas antes de abril del 2025, siguen teniendo acceso a la partner source o pueden empezar a acceder para que puedan…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T10:51:40.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 26%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Amparo Valest Jiménez
0
Reputation points
answered 2025-12-11T10:52:30.6466667+00:00
Amparo Valest Jiménez
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Authenticator app issues
We had an authenticator app, and now we cannot remember which phone/phone number was used to create in. as a result we are now unable to login to our account because we cant get the code from the app. How do we connect our account to a new phone/app?
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-11T07:22:57.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
'Motseng Mokhele
20
Reputation points
accepted 2025-12-11T07:29:13.6733333+00:00
'Motseng Mokhele
20
Reputation points
1 answer
How do I unregister for a duplicate course?
I think I accidentally registered for the Automation in a Day - Keonig Solutions twice and need to cancel the one offered on Friday, December 12th but I don't see how; please offer some guidance.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-10T23:34:21.9366667+00:00
Cathi Lowry
0
Reputation points
answered 2025-12-10T23:35:30.15+00:00
Q&A Assist
2 answers
Access Review Troubleshooting
We launched four Catalog reviews and only one populated in the access review dashboard for the reviewer. We would like to understand why this is happening and how we can better test and ensure these kickoff properly. Moved from: Microsoft 365 Insider |…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-10T20:50:13.4366667+00:00
Montoya, Mabelle
25
Reputation points
edited the question 2025-12-10T23:08:15.5166667+00:00
Gérard Oomens
113.6K
Reputation points
Volunteer Moderator
6 answers
My "Hardware" program registration is deactivated despite completing the "Legal info" vetting successfully.
I had an account on Microsoft Partner Center that was inactive for the past 8 years and I used it to successfully submit kernel-mode drivers (for software) for co-sign with Microsoft. Recently I had to update the kernel-mode driver, I have setup the HLK…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
2 answers
Unable to see my scheduled microsoft exam in microsoft dashboard , sheduled through pearson VUE
Hello. I have scheduled my DP-700 exam and I am receiving reminder emails, but the exam does NOT appear in my Microsoft Learn certification dashboard. Please link my Pearson VUE Candidate ID to my Microsoft Learn account or merge the profiles so that my…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-10T13:21:09.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 13%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rasagna Rayasam
0
Reputation points
answered 2025-12-10T15:42:42.18+00:00
Julian Sharp
7,106
Reputation points
2 answers
Partner account verification is Rejected, Verification page is failed to load vetting details
Partner account is rejected. When i go to Action center - take action, the next Verification pane is Failed to load vetting details. It's been 7 days that the verification is failed.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-10T14:01:35.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Louie Cagaoan
0
Reputation points
answered 2025-12-10T14:03:25.56+00:00
Louie Cagaoan
0
Reputation points
1 answer
Issue after monthly patching D365 to version Service Update 9.1.41 for Microsoft Dynamics CRM (on-premises) 9.1
Hi everyone, I have faced the script error which blocking user to open the case, contact and other entity in UCI interface. I try to debug, and it throws error under app.js and webapi/batch$ Anyone face the same error? “VerifyCommitted – Transaction has…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-11-26T04:59:41.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Anh Nguyen
5
Reputation points
commented 2025-12-10T13:44:30.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 94%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael SAZBON
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Accounts settings -Legal info Page shows Program Not Found Failed to load vetting details
我正在注册Microsoft Edge企业开发者账号，在Legal info页面能看到有一条待认证信息“You have an in progress verification of your details. To view details, go to Verification Summary ”。但是点进去Verification Summary page后显示Program Not FoundFailed to load vetting details。请问这个要怎么处理？
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
1,581 questions
asked 2025-12-10T07:25:02.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
hing chong
60
Reputation points
edited the question 2025-12-10T07:44:32.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Damien Pham (WICLOUD CORPORATION)
1,425
Reputation points Microsoft External Staff
Moderator