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Can not get into Hardware page in Microsoft Partner

杜昌華 0 Reputation points
2025-12-12T10:48:18.0633333+00:00

I login Microsoft Partner web site and click the Hardware icon.

BUT it redirects to Legal info page.

I would like to submit HLK result in hurry.

Please help to solve this.

Thank you.

Microsoft Partner Center | Other
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  1. Q&A Assist
    2025-12-12T10:48:31.6633333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are being redirected to the Legal info page when trying to access the Hardware section of the Microsoft Partner website, it may be due to account or permission issues. Here are some steps you can take to resolve this:

    1. Change Directory / Account: Click on the badge icon in the upper right corner and select the directory you usually work in. You can also use the account selection control in the left navigation menu to select the correct account.
    2. Clear Browser Cache: Clearing your browser's cache may help resolve redirection issues. Instructions for clearing cache in Edge and Chrome are available in the troubleshooting documentation.
    3. Check Account Status: Ensure that your dashboard account is properly registered for the Windows Hardware Developer Program. If you are not registered, you will need to do so to access the Hardware submission features.
    4. Contact Support: If the issue persists, consider submitting a support request through the Microsoft Partner Center. Make sure to provide your business justification for expedited assistance.

    These steps should help you regain access to the Hardware page and allow you to submit your HLK results promptly.

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