6,861 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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1 answer One of the answers was accepted by the question author.

Setting Up Two OneDrive Accounts on One PC for Multiple Users

How can access be arranged via OneDrive for two users sharing the same PCs, allowing them to seamlessly work on documents across different locations? The scenario involves User 1 creating a document on PC 1, saving it in the OneDrive folder, and then…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-08-06T07:43:15.7166667+00:00
BurningSoul 20 Reputation points
commented 2026-04-09T11:43:29.5433333+00:00
John Smith 0 Reputation points
1 answer

One drive for business to one drive online - my files aren't there

I recently had to reinstall windows on my computer. When I tried to log back into onedrive for business it took me to office 365 online. I logged in but there were no files in my one drive. All the files I had saved in one drive for business have gone.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T11:38:16.26+00:00
Amy 0 Reputation points
commented 2026-04-09T07:41:05.4266667+00:00
Liora D 13,860 Reputation points Microsoft External Staff Moderator
2 answers

The file either doesn’t load properly or takes unusually long to open

Hi, While working in Excel, I ran into error code 0x80070185 when opening a file from OneDrive using my business account. The file either doesn’t load properly or takes unusually long to open. It seems related to syncing or access, but I’m already signed…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-09T04:55:27.29+00:00
Sven Jansen 0 Reputation points
answered 2026-04-09T05:53:23.2366667+00:00
Darren-Ng 9,175 Reputation points Microsoft External Staff Moderator
1 answer

Restore my files deleted at the time of suspension of my onedrive account

My onedrive files were deleted when my account was suspended for non payment of charges - How do I get the files back

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T11:33:20.0333333+00:00
Sagar Kapadia 0 Reputation points
edited a comment 2026-04-09T05:28:15.9533333+00:00
Kai-Ex 830 Reputation points Microsoft External Staff Moderator
2 answers

Not Able to Access my desk top files

I am not able to access my work files from my desk top computer in my office.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T01:23:58.2433333+00:00
Milton J Rivera 0 Reputation points
commented 2026-04-08T23:32:40.0033333+00:00
Huy-K 10,855 Reputation points Microsoft External Staff Moderator
1 answer

Downloading OneDrive files to PC results in corruption. Explanation below.

My company uses OneDrive to share files. The account is owned by one of the owners of the company. Whenever I download files, they get corrupted and won't fix when I use the corruption tool in WinRAR. I have to download each file individually, and I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T20:33:54.0033333+00:00
Emma-5061 0 Reputation points
edited a comment 2026-04-08T23:20:41.6966667+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
2 answers

Shared File folder asking for permission

a one drive folder has been shared with me. When I click on the link in the email that states it's been shared, I get a page stating "You need permission to access this item."

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T15:55:47.2666667+00:00
Yolanda Rayside 0 Reputation points
commented 2026-04-08T21:59:15.77+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator
1 answer

New M365 Business account all users stuck on "Give us a moment to set things up..."

Hi, we just purchased a new M365 for business account and we are unable to get OneDrive working. We are fairly new to M365 for business in regards to the back-end. Checking all user profiles no OneDrive Personal site is being generated/provisioned. It…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T19:33:39.3766667+00:00
Mads Rosenhøj 0 Reputation points
answered 2026-04-08T20:24:30.8266667+00:00
Chris Duong 8,125 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive - unable to find folder with invalid character

I have an intermittent issue where OneDrive is reporting an invalid character in an item. Below is a screenshot. I've searched in Explorer and using OneDrive online for the folder but cannot find it. If I narrow the search to the final four characters,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-01T11:56:55.66+00:00
Alistair 0 Reputation points
edited a comment 2026-04-08T16:04:55.3266667+00:00
Jess-Q 9,585 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

business one drive and a personal one drive

I have a work one drive and a personal one drive on my personal laptop. The work one drive will not let me load my personal one drive into file explorer. It says administrator will not allow personal one drive on this computer

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T21:09:06.36+00:00
Thomas Marino 20 Reputation points
accepted 2026-04-07T21:11:57.3133333+00:00
Thomas Marino 20 Reputation points
1 answer

Delete Folders in One Drive with sync issues

I have two Folders in One Drive that will not sync. I no longer need the contents so I deleted it, but I cannot delete the folders. I get "Folder in Use" when i try to delete. Is there a way to override this to delete the problematic folders??

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-06T15:01:45.1733333+00:00
Marie-Therese Giguere 0 Reputation points
commented 2026-04-07T19:39:45.8166667+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
2 answers

how to recover a replace file even after sync on one drive with old file

how to recover a replace file even after sync on one drive with old file

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-04T09:19:27.7766667+00:00
H L Jain 0 Reputation points
edited a comment 2026-04-07T16:24:45.49+00:00
Jess-Q 9,585 Reputation points Microsoft External Staff Moderator
3 answers

why are my documents locked and how do I unlock them?

I used shared computers at work, when trying to access my saved onedrive documents on this particular computer they are locked and I am not able to access them. How do I unlock them?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-12-09T12:35:29.89+00:00
David Leitner 0 Reputation points
answered 2026-04-06T01:59:42.58+00:00
samir sharman 0 Reputation points
1 answer One of the answers was accepted by the question author.

One drive for business is not working properly like I am not able to edit my files

Organization's Microsoft 365 subscription is currently facing deactivation due to a violation of the Acceptable Use Policy (AUP).

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-05T17:46:54.35+00:00
AdeleVance-8124 20 Reputation points
accepted 2026-04-05T21:01:35.9366667+00:00
AdeleVance-8124 20 Reputation points
1 answer One of the answers was accepted by the question author.

Document or Folder Access w/out sending notification

I want to be able to give access to an excel file or other document to my entire organization without sending them an email or other notification about it.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-05T15:07:58.68+00:00
Chris 20 Reputation points
accepted 2026-04-05T15:08:57.1166667+00:00
Chris 20 Reputation points
3 answers

Files in the OneDrive recycle bin show "Invalid date"

I use Microsoft 365 business so have a 1TB OneDrive and a series of M365 groups/SharePoint document libraries. When I look in the recycle bin online, it shows "Invalid date". I tried clearing the recycle bin and trying again - no difference.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-23T13:46:32.5566667+00:00
Rob Nicholson 101 Reputation points
edited a comment 2026-04-05T11:00:23.44+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
2 answers

Canon equest for Permission to Use Your Service Logo

Based on the objectives outlined below, we would like to kindly request your permission to use the Microsoft OneDrive logo within image.canon. e-mail: [Moderator's note: PII removed] As the release of the OneDrive-integrated features is approaching, we…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-03T02:17:00.7+00:00
sugano michio 0 Reputation points
commented 2026-04-04T04:22:41.1466667+00:00
Huy-K 10,855 Reputation points Microsoft External Staff Moderator
2 answers

How do I move or copy a newly-created PST folder in Outlook (into which I have copied e-mails from an Outlook folder) to a folder in OneDrive?

How do I move or copy a newly-created PST folder in Outlook (into which I have copied e-mails from an Outlook folder) to a folder in OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-02T17:17:35.2266667+00:00
Bram White, SIOR 0 Reputation points
commented 2026-04-03T22:28:07.5+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
3 answers

URGENT! One Drive files reverted to Older File Versions from Several Years Ago

My One Drive has just reverted to files versions from several years ago and years worth of work has disappeared into the ether! There are no version histories that I can recover from and no deleted files. And I can't reach Microsoft! So, what -…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-31T22:51:48.19+00:00
keri p 0 Reputation points
commented 2026-04-03T04:45:04.3833333+00:00
AlexDN 11,420 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I changed computers. How do I access my OneDrive files

I have a subscription to Microsoft 365 apps for business. I switched laptop computers because one has a broken screen. The new laptop shows it is active on my account, but I am having trouble accessing the OneDrive files as part of my files.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-12-05T20:08:20.9733333+00:00
Murray Burke 20 Reputation points
commented 2026-04-03T02:19:38.53+00:00
JR Gordon 0 Reputation points