Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
36 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Android tags
2 answers
Lost Access to Adobe Authenticator
Dear Support Team, I’ve lost access to my Adobe Authenticator, and now I’m unable to log in to my developer account since it asks for a code from the authenticator. I’d really appreciate your assistance in recovering my account or providing an…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
asked 2025-11-15T11:19:21.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vishal Pal
0
Reputation points
edited an answer 2025-11-16T00:34:13.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
2,140
Reputation points Microsoft External Staff
Moderator
5 answers
How to reinstall Office & Student 2019
I lost my Student & Office 2019 and I want to reinstall it. It was on my Acer laptop when I bought it so do not have a pass key
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-10T16:34:26.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Janet Knapper
0
Reputation points
commented 2025-10-31T12:26:45.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 9%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Claire De La Cruz
0
Reputation points
1 answer
how to make an Android key for Microsoft
how to bypass or repair. No key available on an Android.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-28T10:27:45.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leon Mentink
0
Reputation points
answered 2025-10-28T13:14:59.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
12,290
Reputation points
Independent Advisor
2 answers
can't sign in with facial recognition
I can't sign in with facial recognition, and it took me to this page for support.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-22T01:53:36.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 34%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Robin Arguello-Livingston
0
Reputation points
commented 2025-10-25T23:28:58.7633333+00:00
Robin Arguello-Livingston
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Office 365 apps keep showing “Product deactivated” despite valid licens
I’m facing an issue where my Office 365 apps (Word, Excel) randomly show a “Product deactivated” message, even though my Microsoft 365 license is valid and assigned correctly in the admin center. If I sign out and sign back in, it works temporarily, but…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-21T12:46:22.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Torres Julie
100
Reputation points
accepted 2025-10-22T04:02:24.0133333+00:00
Torres Julie
100
Reputation points
3 answers
How to activate microsoft product for office 2019
Microsoft word,excel and powepiont are not working l have tried but do not have access to the product key and failing to find it.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-17T03:29:05.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 28.000000000000004%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Melody Chatambudza
0
Reputation points
commented 2025-10-21T16:33:04.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jesus Alonso Diez
0
Reputation points
1 answer
Help in Activation key for MS Office access
Hi, I have purchase a Lenovo Laptop yoga 6 bundled with MS Office life time access (Laptop serial number <PII Removed>) but recently due to resetting of this laptop MS Office got uninstalled and I am unable to find my bundled services after…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-11T05:16:20.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 42%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aditya Singhania
0
Reputation points
edited the question 2025-10-17T08:59:13.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
2 answers
One of the answers was accepted by the question author.
Code Has Been Redeemed
I Got a free 1 year subscription for Microsoft 365 and office from SAMSUNG GIFT, and i already redeemed it like 6 hours ago, but in the process i was ask for a continous subscription for another year to protect it and get 3 month free after my free…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-12T11:48:08.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 84%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bimbus sky
25
Reputation points
answered 2025-10-14T07:04:12.11+00:00
Stefan Blom
323.8K
Reputation points MVP
Volunteer Moderator
4 answers
information rights management
why does it fail to load microsoft office stuff. it says something about information rights management.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-09-17T16:32:05.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kevin Hayes
0
Reputation points
edited an answer 2025-10-13T20:09:57.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
5,245
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Office Home & Business 2024
「Office Home & Business 2024」ライセンスのあるノートパソコンへ誤って別の「Office Home and Business Premium」ライセンスの認証をしてしまいました。今まで行った操作の状況をお伝えしますので「Office Home & Business 2024」の適用方法を教えてください。 今回認証を行った「Office Home and Business…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 13%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
Je n'ai plus de licence microsoft office
Bonjour, En mars 2020, j'avais acheté une licence pour avoir Microsoft office sur mon ordinateur via OnTheHub. Depuis quelques jours, je n'accède plus aux applications (Word, Excelle, Publisher,...). Cela m'indique que Microsoft office n'est pas activé.…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-10-06T20:05:49.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Joanna Guyon
0
Reputation points
answered 2025-10-08T07:39:10.8766667+00:00
Joanna Guyon
0
Reputation points
1 answer
I keep getting a request to reactivate MS Office on my Mac
I am using one drive and Outlook on my Mac and they both work fine without the need to login. I do however face a problem from time to time when using Ms Office 365. It keeps asking to reactivate. Can someone please give me some advice?
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-09-22T16:45:06.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Martin Thorrnhill
0
Reputation points
answered 2025-09-22T21:54:14.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kal-D
3,475
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot add Outlook to my new s25 phone
When I try to add my Outlook Account to my new Samsung s25 phone i get an error message: Error occurred during authentication?
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-09-05T19:04:50.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 41%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Paul Ebert
0
Reputation points
commented 2025-09-09T21:51:47.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
7,335
Reputation points Microsoft External Staff
Moderator
2 answers
I have difficulty in editing files and the Microsoft 365 requires subscription monthly or yearly
Cannot use Microsoft office on sm-210 Samsung tablet
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-08-21T11:54:30.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mwinbangme Daniel
0
Reputation points
edited the question 2025-08-21T12:01:08.4733333+00:00
Stefan Blom
323.8K
Reputation points MVP
Volunteer Moderator
2 answers
How tonf8nd status on 2507270040000478 Microsoft Ticket for <mod removed URL>
2507270040000478 Microsoft Ticket for <mod removed URL> was logged and I'm trying to figure out its status.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-07-30T00:21:38.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stephen Day
0
Reputation points
edited the question 2025-08-20T23:22:50.21+00:00
Alison A
3,325
Reputation points Microsoft External Staff
Admin
1 answer
How do i retrieve my files and documents onedrive deleted from my account?
Please onedrive deleted my documents and photos. Pleaser how do i get them back? The reason i couldn't come online for two years was because my phone got missing and i lost all my documents and files, please they're important to me and need to be…
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-04-16T20:45:10+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
Can't connect to the server
An error occurred while setting up a secure connection to the server. The security configuration on the server might be incompatible with this version of office or your device might be missing the required security certificates for this server.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-04-17T14:04:32+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
I have microsoft exchange. I just upgraded my andriod phone and am outlook does not work.
I have microsoft exchange. I just upgraded my andriod phone and am outlook does not work.
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-04-15T13:19:25+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
I need to talk with somebody
Hello I need to talk with somebody
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2025-07-10T14:10:23+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
I am being charged to my phone bill every month and I don't know why
I am being charged amount of £12.99 or £14.99 to my phone bill every month and I don't know why as I am not subscribed to anything
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Microsoft 365 and Office | Install, redeem, activate | Other | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
36 questions
asked 2024-12-08T12:06:26+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous