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Can't connect to the server

Anonymous
2025-04-17T14:04:32+00:00

An error occurred while setting up a secure connection to the server. The security configuration on the server might be incompatible with this version of office or your device might be missing the required security certificates for this server.

Microsoft 365 and Office | Install, redeem, activate | Other | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-18T15:42:28+00:00

    Hi Anshul,

    Thank you for using Microsoft products and making community posts.

    For me to provide you help with this concern, I need to ask few question for me to get a better view.

    Are you getting this error message on the Outlook application?

    Is this the first time that you have set up this email account on the Outlook app?

    Who is the email provider of the account ?

    your response will be greatly appreciated.

    Chan G

    Microsoft Community Moderator

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  2. Anonymous
    2025-04-23T20:13:24+00:00

    Hi Anshul,

    We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

    Thank you for understanding.

    Regards,

    Chan G

    Microsoft Community Moderator

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