I need to talk with somebody

HelloViorel Buruiana,

Thank you for posting on Microsoft community!

I have realized that you want to speak to a staff member.

I see that you have posted issues with Microsoft 365 and Office / Install, redeem, activate / Unknown / Android, are you having any problems with your Microsoft 365 and Office? If you are convenient, you can share your issue so I can give you suitable suggestions.

If you're looking for chat and call support, I'll direct you to the right place. Please understand for me that I don't have direct access to your account details due to our strict privacy and security policies, I will guide you through the correct steps so you can reach our official support team, who are fully equipped to assist you and resolve this matter as quickly as possible.

Here is how you can contact Microsoft Support:

1. Visit this website: Contact - Microsoft Support
2. Type Contactin the search box.
3. Now click Get help, and Select Contact Supportor sign in to contact support below.
4. Go to the Products and services tab, and choose either Microsoft 365 and Office category.
5. On the Category tab, choose Manage My Subscription.
6. Go to Confirm.
7. You can now choose the option of Chat with a support agent on your web browser.

The following images indicate in detail the steps to contact them：

Please Note*: The Chat support team only works at certain work times, (Monday to Friday: 9am to 6pm. Saturday and Sunday: 10 a.m. to 6 p.m.)so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.*

I hope this will help with your situation. Please feel free to let me know if you have any further update.

Best Regards,Katerina- MSFT | Microsoft Community Support Specialist