204 questions with Microsoft 365 and Office | Install, redeem, activate | Other | MacOS tags

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How do I move Office 364 to a new computer

How do I move Microsoft Office from an iMac to a new iMac?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-12-08T23:11:00.0766667+00:00
Kurt Anderson 0 Reputation points
edited the question 2025-12-09T00:53:04.2633333+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
2 answers

How do I move Office Home & Business 2024 Standalone from old laptop to new one?

I purchased a standalone Office Home & Business 2024 license earlier this year and it is installed on my laptop. I need to now move the license to my new laptop - it is NOT 365. How do I get it off of my old laptop and installed on my new one.…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-12-04T18:24:45.5733333+00:00
Lisa 0 Reputation points
commented 2025-12-04T18:28:23.1366667+00:00
Lisa 0 Reputation points
2 answers One of the answers was accepted by the question author.

I bought and redeemed Office 2024 for my new Mac and when I try to download I get the error message "not available in this market"

When I purchased a new Mac, I also bought a license for Office 2024 for Home and Business . After I redeemed it, I was unable to install any programs. I have been able to access Word and Excel for windows but have had problems with functionality. I…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-12-04T13:37:14.2733333+00:00
Alan Divack 20 Reputation points
commented 2025-12-04T14:47:37.2566667+00:00
Alan Divack 20 Reputation points
1 answer One of the answers was accepted by the question author.

I want to change my personal email to my business email ******@giftsuwish.com in shopify email

Hi, I figured out that I was still using my personal email ******@hotmail.com in my shopify email app so I would like to change it to ******@giftsuwish.com. I think I have to enter some codes in Shopify. Would you please lead me abou the process?…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-30T04:10:19.4366667+00:00
Seniz Karaman 20 Reputation points
accepted 2025-12-04T00:36:09.81+00:00
Seniz Karaman 20 Reputation points
2 answers

How to install latest Microsoft 365 onto an old mac book air 2017 model?

I am facing issues in installing the office suite in my system as the OS i have is old and cant be upgraded further. Is there an alternative to still download the softwares onto my laptop as i have already paid for the Microsoft 365 license.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-26T14:47:30.0733333+00:00
Shubhra Tandon 0 Reputation points
answered 2025-11-26T15:24:45.16+00:00
Sumit D - IA 151.4K Reputation points Independent Advisor
1 answer

Is it possible to talk to someone about installing my 365. The information is overwhelming and not helpful

I have purchased 365 in 2024 and have paid for and receive a new 365 in November 2025. I am definitely not tech savvy. I have an iMac and having the 365 last year thought it would be as simple to instal it as it was last year. I followed the…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-26T07:36:18.7866667+00:00
Robert NEIL 0 Reputation points
answered 2025-11-26T08:27:38.52+00:00
DaveM121 813.6K Reputation points Independent Advisor
2 answers

I am subscribed to personal Microsoft 365 but always asked to use business account. why?

while I am subscribed to Microsoft 365 personal package but when download it to my MAC device can not open the apps with my personal credentials. I am sure I am downloading the personal package

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-24T21:27:51.7566667+00:00
Amr Abdelhalim 0 Reputation points
answered 2025-11-24T22:01:11.2433333+00:00
EmilyS726 186.4K Reputation points Independent Advisor
3 answers

ms 365 does not work

I recently bought and paid for MS word standard 2024 £29.99 and also Ms 365 £84.95. Neither of them work on my Mac computer. The one costing will NOT install. The one costing £84.95 does not work. All I get when I go to word is a page which invites me to…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-20T14:12:24.9966667+00:00
clifford berragan 0 Reputation points
commented 2025-11-20T16:50:01.25+00:00
Bob Jones AKA CyberTaz MVP 430K Reputation points
3 answers

cannot save files after installing office 2024

I have just installed office 2024 for my new MacBook. However all the files including excel, word, powerpoint are not able to save. Not even I create a new file. Please advise how to solve it. Thanks so much.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-06T05:13:25.17+00:00
Tammy Ip 0 Reputation points
answered 2025-11-20T06:47:07.7133333+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
2 answers

My Apple purchase of the Microsoft Suite is not registering with microsoft

Apple purchase of Microsoft 365 Office doesn't show in my account

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-10T05:27:51.6366667+00:00
Lorraine Portelance 5 Reputation points
answered 2025-11-10T06:07:43.14+00:00
Tin Luna 20,040 Reputation points Independent Advisor
4 answers

re-install MS Office onto a new imac. I have a license for office

I need to reinstall office on my new imac computer. I have a product license for office. How can I reinstall office on my machine????

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-04T06:00:02.91+00:00
Charles Anderson 0 Reputation points
answered 2025-11-09T17:13:53.75+00:00
Charles Anderson 0 Reputation points
1 answer

Proper upgrade for Office Home/Business 2024

I cannot activate my just purchased copy of Microsoft Office Home/Business 2024. I am continually prompted to activate Microsoft 365, which I do not want. How can I fix this? Thanks!!

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-08T05:48:18.98+00:00
Ibra January 5 Reputation points
commented 2025-11-08T09:48:18.8433333+00:00
Frustrated Paying Customer 15 Reputation points
2 answers

bought new computer and want to transfer Word to it

Purchased Microsoft Word for Mac. Unfortunately it would now "activate" because OS was not compatible. Bought new Apple computer with compatible OS. How do I get the Word application from old computer moved to new computer so I can activate it?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-06T16:13:31.53+00:00
Val Reeves 0 Reputation points
answered 2025-11-06T21:37:44.5166667+00:00
Rez 12,680 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I inadvertently paid for my personal subscription while in the nonprofit account. How do I change it?

I inadvertently paid for my personal subscription while in the nonprofit account. How do I change it?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-06T13:14:17.7466667+00:00
Middleton Historical Society 20 Reputation points
accepted 2025-11-06T13:15:26.64+00:00
Middleton Historical Society 20 Reputation points
1 answer

cannot install update in MAC sequoia

I was able to install some updates but word, teams & power point ketp stated "error updates" and not installing at all, even if I'd downloaded anew the updating installer

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-11-02T07:26:52.5266667+00:00
Maria Lima 0 Reputation points
commented 2025-11-02T07:57:02.3266667+00:00
john wick 10 Reputation points
1 answer

autoupdate problem

Just bought the new update of Microsoft office for mac. I installed it and now autoupdate keeps encountering error and say upgrade required.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-10-24T21:21:57.3666667+00:00
Danielle Seltzer 0 Reputation points
commented 2025-10-28T08:01:59.4533333+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
1 answer

Help downloading office 365 to new I Mac

I have a new iMac and can't download the Microsoft apps. I have office 365 for 5 users. Can you help me download on to my new iMac

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-10-27T14:24:28.9933333+00:00
Breege Jackson 5 Reputation points
answered 2025-10-27T18:33:18.08+00:00
Stefan Blom 323.8K Reputation points MVP Volunteer Moderator
2 answers

Home Office 2014 purchased in UK and account indicates redeemed in USA. Unable to use

Trying to help my friend who purchased Home Office 2014 for his Apple Mac. He downloaded and redeemed his product which will now only allow read only. On looking in to his Microsoft account where he purchased the Home Office 2024 it has 2 lines. The top…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-10-23T20:00:10.1766667+00:00
Rod Martin 0 Reputation points
edited the question 2025-10-25T18:41:06.0466667+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
6 answers

Unable to upgrade Office for Mac installation due to "Download error..." in MS AutoUpdate app.

Hello. I just upgraded my client's unsupported macOS Ventura v13.7.8 to Sequoia v15.7.1 because Apple and Microsoft dropped support recently. I'm currently unable to upgrade his installed Mac Office (university's 365 subscription) v16.101 to v16.102. It…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-10-19T00:31:04.8966667+00:00
Ant-5478 6 Reputation points
commented 2025-10-21T06:47:27.89+00:00
Ivan B 88,275 Reputation points Independent Advisor
2 answers

why can’t i used the ms office 2021 that i bought in 2022. My computer will only allow office365 that requires a subscription (macOS)

I have MS Office 2021 on my mac that I purchased in 2022. However, Office 365 was loaded by MS onto my computer without my consent and now I can’t use Office 2021. My computer will only allow 365 and I need to agree to a subscription before I can use my…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2025-10-17T19:33:30.1966667+00:00
John Durning 0 Reputation points
answered 2025-10-19T23:05:16.41+00:00
Kayece Jan Mae Amizola 12,040 Reputation points Independent Advisor