Hi Val,
Thanks for reaching out. I still recommend you to try the suggested fixes from the first answer and then try mine.
alternative fixes and methods beyond reinstalling or using the standard steps:
Use Migration Assistant or Time Machine Apple’s Migration Assistant can transfer apps, settings, and files from your old Mac to your new one. If you have a Time Machine backup, you can restore your old Mac’s state, including Microsoft Word, onto the new Mac. This avoids manual reinstallation. [donemax.com], [support.apple.com]
Disk Cloning Tools If Migration Assistant fails or your old Mac is too outdated, you can use disk cloning software like EaseUS Todo Backup or Donemax Disk Clone. These tools create an exact copy of your old Mac’s drive, including applications and settings, and transfer it to the new Mac. [easeus.com]
Deactivate and Reactivate License For standalone Office versions, deactivate the license on your old Mac before moving. Open any Office app, go to Help > Deactivate Product. Then install Office on the new Mac and sign in with your Microsoft account to reactivate. This ensures you don’t exceed license limits. [umatechnology.org], [process.st]
Remove Old License Files If activation fails, remnants of old licenses may cause conflicts. Use Microsoft’s License Removal Tool or manually delete files like com.microsoft.office.licensingV2.helper.plist from /Library/LaunchDaemons and /Library/PrivilegedHelperTools. Restart and sign in again. [howtoisolve.com]
Reset Credentials in Keychain If Word keeps asking for activation, open Keychain Access, search for “Office,” and delete related entries. Then restart Word and sign in again. This often resolves “No license found” errors without reinstalling. [cus.prod.s...rosoft.com]
Update Office and macOS Ensure Office is updated to the latest version (e.g., 16.81 or higher for macOS Sonoma compatibility). Older builds can trigger activation errors even if your license is valid.
Sign Out and Back In Sometimes activation issues stem from account conflicts. In Word, go to Preferences > Account, sign out, restart the app, and sign back in with the correct Microsoft account.
(Disclaimer: Some of the links are non-Microsoft websites. Please perform the fixes with extra caution and be wary of any third party apps or files that might have to be downloaded.)
Let me know what happens.
Regards,
Rez