autoupdate problem

Hello Danielle Seltzer,

Thank you for posting your question on Microsoft Q&A forum

I understand your Microsoft AutoUpdate is encountering issue that keep saying update require.

You should try uninstalling AutoUpdate then reinstalling it to see if it fixes the issue. Here is how to do it:

Quit all Office apps.

First you need to delete AutoUpdate. In Finder, go to:

• /Library/Application Support/Microsoft/MAU2.0/
• If Microsoft AutoUpdate.app is present, move the entire MAU2.0 folder to Trash.

Download the latest Microsoft AutoUpdate installer and run it. You can download it here:

https://support.microsoft.com/en-au/office/troubleshoot-microsoft-autoupdate-in-microsoft-365-and-office-for-mac-d12d756a-4bb1-4c93-93a7-3d82aa918351

After you have reinstalled AutoUpdate, reopen an Office app > Help > Check for Updates to check if the "upgrade required" message still appears.Feel free to reply back to this post if you need further assistance. I'll be happy to help.

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