71 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS tags

Sort by: Updated
2 answers

Windows Defender screen block

Screen blocked apparently. Y windows defender. Gave number to call immediately 1888 453 3970 i called Could not hear the guy because beeping was so loud. I kept questioning how I could be certain it was Microsoft. He said I could google the number…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-12-15T20:26:41.9833333+00:00
clara parada-carneiro 0 Reputation points
answered 2025-12-15T21:46:07.74+00:00
Lucky 5,395 Reputation points Independent Advisor
1 answer

Why can’t I add my card payment.

When I try and add my card payment it says the information is incorrect and try again later. It has been a week and it’s still not working.

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-24T22:33:51.1933333+00:00
Biggy BTW 0 Reputation points
commented 2025-12-11T19:10:05.1833333+00:00
Tracy Murphy 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to set up Microsoft Defender on my laptop and my phone

While setting up Defender, I got asked a bunch of security questions and at the end it said it couldn't confirm my identity. Then it gave a phone number to call and I decided not to do that as I don't want to give sensitive info over the phone unless I…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-11-12T16:37:38.9133333+00:00
Scott Eldridge 20 Reputation points
accepted 2025-11-12T16:58:59.6466667+00:00
Scott Eldridge 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can’t sign into my work domain

I can sign into my work domain. I changed phones, and don’t have the old phone anymore and since then can’t sign into my work domain. Tells me to approve the sign in on the authenticator app but that doesn’t workbench since it doesn’t show the pop up for…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-11-07T13:29:03.8933333+00:00
Jennifer Perry Boateng 25 Reputation points
commented 2025-11-08T10:06:18.07+00:00
Frustrated Paying Customer 15 Reputation points
1 answer One of the answers was accepted by the question author.

Defender iOS not loading. States “getting things ready”

Reinstalled, VPN is off, app not listed in notifications. Opening app allows me to select my acct. (only one entered) then says “getting things ready” never moves c beyond this stage. I’ve turned VPN on/off. Uninstalled/Reinstalled. And turn off phone…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-30T06:37:16.4433333+00:00
Cary Ann Kirby 30 Reputation points
commented 2025-11-07T21:18:40.4366667+00:00
Cary Ann Kirby 30 Reputation points
2 answers

how to intall microsoft 365 from my old computer to a new

Hi. I want to move my office pack from my old computer to a new. Would like to know how. I don't understand how? Sincerely Dan Bergström

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-11-05T14:42:25.6633333+00:00
Dan Bergström 0 Reputation points
answered 2025-11-05T17:51:48.8866667+00:00
Dan Bergström 0 Reputation points
1 answer

ua assinatura do Microsoft 365 Business Basic foi cancelad

ua assinatura do Microsoft 365 Business Basic foi cancelao, quero pagar como faço ?

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-23T19:42:33.82+00:00
Leandro Lino 0 Reputation points
answered 2025-10-23T20:21:32.7766667+00:00
Aron 7,270 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Word hangs on my iPad with copilot installed

After Copilot loads MS Word hangs on my iPad. I am running on an iPad Pro 4th generation with iOS iPad version 26.0.1.

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-21T14:30:46.7766667+00:00
Stuart Wagner 20 Reputation points
commented 2025-10-21T16:00:59.6166667+00:00
Stuart Wagner 20 Reputation points
1 answer

Login Error

Hello, I want to login with my school E-mail at my PC at Home, every time I want to login , it says that I will get a Code at the Microsoft Autheticator App, but I dont get one so I can not log in. Please Help

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-17T18:07:35.87+00:00
Großschädl Dominik 0 Reputation points
answered 2025-10-17T18:42:47.3266667+00:00
Harold Milan 12,600 Reputation points Independent Advisor
1 answer

Pin de segurança

Eu possuo um pc Samsung galaxy book2 360, já a alguns dias não consigo acessar, no sistema de segurança do Windows através da minha digital. ele trava e não lê a digital. como obter o pin sem digital? o que pode ter acontecido com o sistema da digital?

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-17T13:32:13.0966667+00:00
Reinaldo ferreira 0 Reputation points
answered 2025-10-17T14:19:08.5533333+00:00
Jeric 9,190 Reputation points Independent Advisor
1 answer

Forgotten email password, just want to add it to my iPad, as have got it on my phone.

I need help, I have forgotten my password to my new account, i have sent several messages to friends in the last couple of days, and have tried to reset my password, it keeps coming back that thier is not sufficient evidence i am the holder of this…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-03T03:56:46.42+00:00
Lee Howe 0 Reputation points
commented 2025-10-09T11:59:45.86+00:00
Ian-T 6,570 Reputation points Microsoft External Staff Moderator
1 answer

Why Am I Locked out of all microsoft accounts

I have now been locked out of all my Microsoft accounts for a month. I have attempted account recovery 100s of times & get the same answer. Not enough information. You have recently taken my annual subscription from my bank account but I cant access…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-08T10:24:05.9566667+00:00
Russ Pearce 0 Reputation points
edited an answer 2025-10-08T17:59:25.5966667+00:00
Rez 13,000 Reputation points Independent Advisor
1 answer

Need help to add email address to iPad and have forgotten password.

I need help, I have forgotten my password to my new account, i have sent several messages to friends in the last couple of days, and have tried to reset my password, it keeps coming back that thier is not sufficient evidence i am the holder of this…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-10-03T03:58:41.8033333+00:00
Lee Howe 0 Reputation points
answered 2025-10-03T06:27:34.9033333+00:00
Palcouk 2,906 Reputation points
1 answer

Blank pop up window

Defender is telling me I don’t have web protection on my iPhone. I click on the “see details” button, but I get a blank pop up window.

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-24T00:28:54.2033333+00:00
Scot Denhalter 0 Reputation points
edited an answer 2025-09-25T05:49:03.35+00:00
Alex-L 1,105 Reputation points Microsoft External Staff Moderator
2 answers

How come my newly purchased Office Home 2024 from the official Microsoft website is asking for a license after I have downloaded it?

I just purchased an Office Home 2024 from the official Microsoft website because that's all I needed, with only a one time fee, unlike 365 that has a recurring fee. After following the instructions to download, none of the MS were working. It would ask…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-09T12:50:31.73+00:00
JM2025^ 0 Reputation points
edited an answer 2025-09-11T08:49:15.43+00:00
Thomas4-N 5,110 Reputation points Microsoft External Staff Moderator
2 answers

I declined renewal of my subscription on 09/04 because i thought this was a fraud. Then i discovered I wanted to renew this after all, and I made a payment. Did that payment go through? How can I now have affirmation that I am covered novered

On 09/04 I declined payment for renewal of my subscription at $108.24, believing this billing was fraudulent. I know now it was not fraudulent. Since then, I tried making payment twice, but neither time did I get a confirmation from Microsoft. What is…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-08T17:30:06.6833333+00:00
Jim Shroyer 0 Reputation points
edited an answer 2025-09-11T08:49:01.74+00:00
Thomas4-N 5,110 Reputation points Microsoft External Staff Moderator
1 answer

Excel on iPad Pro 10.5” fails to reopen OneDrive files (“Working on it” message)

Hello, For several days the Excel app on iPad Pro 10.5” (iPadOS 17.7.10) has been malfunctioning. All files are stored on OneDrive. After signing out, deleting and reinstalling both Excel and OneDrive, files open correctly only once. On the next…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-09T07:34:26.2766667+00:00
YEVS MS 0 Reputation points
answered 2025-09-10T04:05:57.6+00:00
Zoevi-V 2,510 Reputation points Microsoft External Staff Moderator
1 answer

Getting Word onto my new computer

I have recently changed my computer, i have a 365 account but trying to get Word icon / app onto new computer, how is this done? thanks

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-09-05T13:22:03.93+00:00
david ferrington 0 Reputation points
answered 2025-09-05T14:54:59.17+00:00
Palcouk 2,906 Reputation points
1 answer

How do I have VPN protection on my iphone using Office 365 Defender?

Hello! I currently have Defender running on all my devices EXCEPT my iphone 14plus. Apparently I cannot have Defender protection without having VPN on my phone. The last time I activated VPN my data bill tripled with its use! Do not wish for that…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-08-25T19:20:25.3366667+00:00
Karla Kramer 0 Reputation points
answered 2025-08-25T23:50:19.24+00:00
Zoevi-V 2,510 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

what is the $13 charge from microsoft on August 11?

$13 was charged to my bank account on August 11 and I need to know why. My microsoft next payment date is sept 12 and amount $11.50so why $13 in August?

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2025-08-16T15:25:13.68+00:00
JOAN STAPLES 20 Reputation points
accepted 2025-08-16T21:35:30.26+00:00
JOAN STAPLES 20 Reputation points