21,495 questions
21,495 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
1 answer
My old microsoft account got hacked out of nowhere!
When I was playing in Minecraft on Windows 11 after maybe 3 hours later this happened! My windows appears the notification, my old account asked me for verify if it's me. But someone changed alias strange! It was not me changed this alias. Then, i try to…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T04:17:21.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rafael Figueiredo
0
Reputation points
edited an answer 2026-04-09T14:05:25.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
7,245
Reputation points Microsoft External Staff
Moderator
1 answer
Richiesta urgente di ripristino completo email inviate: GRAVE scomparsa completa posta inviata
Gentile supporto Microsoft, scrivo perché mi trovo in una situazione davvero critica con il mio account Outlook. Da stamattina la cartella “Posta inviata” è completamente vuota. Parliamo di email accumulate nel corso di molti anni, alcune anche molto…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T13:49:27.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RobyBorry
0
Reputation points
answered 2026-04-09T13:49:37.49+00:00
Q&A Assist
1 answer
hacked account
my another account has been hacked. hacker changed password and email
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T13:39:59.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
František Omáčka
0
Reputation points
answered 2026-04-09T13:40:20.89+00:00
Q&A Assist
1 answer
I want my account back!
My account was hacked over 2 weeks ago. I had a family group with my son and bunches of my family including my young nieces and nephews. I also had Minecraft and bunches of skins and etc. I want my email changed from the hackers to my own. They say they…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T02:02:30.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
imagxinary
0
Reputation points
answered 2026-04-09T13:29:36.3766667+00:00
Chloe-V
7,245
Reputation points Microsoft External Staff
Moderator
0 answers
Unusual activity alerts NOT getting triggered on outlook web account
Hello, I don't see any "Unusual activity alerts" getting triggered on my Outlook web account for the last few months. The account has a complex password, and second-factor authentication has been enabled to enhance security. Over the last year,…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T13:18:58.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Anshul Tiwari
0
Reputation points
answered 2026-04-09T13:19:24.45+00:00
Q&A Assist
1 answer
outlook password recovery
I was required to create an outlook email account in order to download and install 365. I never used this email account other than for that reason and am trying to recover the password in order to re-download 365. The problem is that in order to recover…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T13:18:51.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Graham Conner
20
Reputation points
answered 2026-04-09T13:19:10.9933333+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
My mom cannot log in to her Outlook account. We have submitted two forms. She is not getting the codes to her cell phone.
How can we get in touch with actual support? #loginhelp #cannotlogin
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-05T21:54:59.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Molly Hair
20
Reputation points
accepted 2026-04-09T13:16:51.19+00:00
Molly Hair
20
Reputation points
2 answers
My account got hacked
After a Malware Infect my PC my account got Hacked I'm trying to recover it but the recover service denial my request every time. The mail was change by a temporal/disposal email, provide by legenmail as you can see in the image Evidence that the…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-27T12:15:04.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Master Z
0
Reputation points
edited the question 2026-04-09T12:46:36.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 77%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Valeria Putuntica (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
2 answers
MY Microsoft account is hacked. The hacker set up 2FA to a mail that he created.
The mail address that the hacker created for 2FA is not an official mail address. Every time that I attempt to log on to my Microsoft account he gets the notification and bombards me with email flood and spam emails.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T11:45:13.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Johan Rossouw
0
Reputation points
answered 2026-04-09T12:24:03.6533333+00:00
DaveM121
862.2K
Reputation points
Independent Advisor
2 answers
Account with 2 step verification has been hacked
I got scammed by a phishing text. Entered email and phone number before realising it was a scam. My account has 2 step verification, was set up ages ago and clearly I didn’t understand what I was doing as I used the same mobile number twice (the one I…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Someone is using my email address. The diagnostic # is ljewaw. Please boot them out of my account
Someone is using my email address. The diagnostic # is ljewaw. Please boot them out of my account. I have tried various suggestions and cant do it
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T11:44:02.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lynn Hartt
20
Reputation points
asked 2026-04-09T11:44:02.8133333+00:00
Lynn Hartt
20
Reputation points
1 answer
How can you override the 30 day waiting period to update security info
I recently updated my computer and when it restarted it said I needed to update my pin and the only way to do that was to send an Email to an account that no longer exists. I then attempted to add my phone number instead and it is now saying I need to…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-21T13:07:30.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 61%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matthew Tatian
0
Reputation points
commented 2026-04-09T07:54:09.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 89%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicolas Hutin
0
Reputation points
2 answers
Got this message
I got this message when trying to sign into my account on a new device. Where do I go to find this number? Check your Outlook app 68 In your Microsoft app on your mobile device, select the number shown to sign in.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T07:06:39.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DragonFairee
0
Reputation points
answered 2026-04-09T07:53:07.4233333+00:00
Gunasekar N
63,880
Reputation points
Independent Advisor
1 answer
Can't sign into my account.
Whenever I try to sign into my microsoft account via the xbox app this pops up. That is not my email address. When I try to sign in on microsoft website this is the message I get. I've tried the troubleshoot sign in and it says nothing is wrong with my…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-29T19:07:37.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Austin Selfridge
0
Reputation points
commented 2026-04-09T07:29:59.8033333+00:00
Chloe-V
7,245
Reputation points Microsoft External Staff
Moderator
7 answers
i need help to get my account back
my main microsoft account [Moderator Note: Personal Info Removed]@hotmail.com got either deleted or hacked. i cant sign in it says it doesnt exist when i create it says it exists i have like 13k points i can tlose it
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
2 answers
why cant i sign into my mincraft/xbox/one drive?
I have been trying to get into my Minecraft /one drive/ Xbox account for a few days, but it keeps showing an outlook with my Minecraft account user on it, and i cant get into it. i don't know the password. i was wondering if anyone could help me…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-05T20:54:48.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 53%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jesse Williams
0
Reputation points
edited a comment 2026-04-09T06:44:41.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
7,100
Reputation points Microsoft External Staff
Moderator
1 answer
Hate AI not helping at all
I can’t prove I am me want to talk to a person sick and tired of this AI spent £199 on PS5 game can’t get the bonus because when I put in the password computer says no I want to talk to someone
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T18:17:51.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Damon Geeson
0
Reputation points
commented 2026-04-09T06:43:25.0266667+00:00
Chloe-V
7,245
Reputation points Microsoft External Staff
Moderator
1 answer
witam mam problem z zalogowaniem się na aplikacje xbox
Ostatnimi czasem ktoś ukradł mi email i usuną mój email niestety pomoc techniczna microsoft nie pomogła, nawet nic z tym nie zrobiła aby odzyskać stary email lub zmienić nowy email który podał haker ale to mniejsza o to, gdy próbuje logować się na…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
Cant LogIn to accaunt
I cant logIn to my accaunt microsoft, but your form doesnt help me
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-08T18:42:14.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mr. Talsorian
0
Reputation points
answered 2026-04-09T05:16:43.44+00:00
Winnie-B
7,100
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook rejecting emails from addresses on my safe sender list
I am having issues with emails from a business account being rejected when they are sent to my outlook account. The emails are received by others, but not by me. The sender is on my safe sender list. Any ideas please.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)