Share via

How can you override the 30 day waiting period to update security info

Matthew Tatian 0 Reputation points
2025-11-21T13:07:30.23+00:00

I recently updated my computer and when it restarted it said I needed to update my pin and the only way to do that was to send an Email to an account that no longer exists. I then attempted to add my phone number instead and it is now saying I need to wait 30 days for it to verify my information. I cannot do that as my computer is a necessity for both my school and my work. Is there any way to fix this? thank you.

Moved from: Microsoft Security | Microsoft Identity Manager

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS726 221.7K Reputation points Independent Advisor
    2025-11-21T13:49:39.3966667+00:00

    Hello,

    Unfortunately you cannot.

    This 30-day delay is intentional. It’s a security safeguard designed to protect users in case someone else tries to hijack their account by changing recovery info. The wait gives the rightful owner time to notice and stop unauthorized changes.

    Unfortunately, this policy cannot be bypassed. You can read more about it directly from Microsoft here:

    https://support.microsoft.com/account-billing/-your-security-info-change-is-still-pending-or-you-can-t-access-this-site-right-now-microsoft-account-message-cbd0f64f-02d9-45d2-90c3-2375e5a72e52#:~:text=While%20we%20understand%20this%2030,phone%20number%20or%20email%20address.

    If you must use the computer now, you will have to do a factory reset/clean install to start over, and set it up with a different account for now, wait 30 days and link your current account back. By doing so, you do lose all of your files.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.