2,607 questions with Outlook | Web | Outlook on the web for business | Email tags

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2 answers

Quotation Marks have dissapeared from Outlook

About a week ago Microsoft changed something yet again, and the option for quoting (" quotation marks") option has disappeared from the ribbon. I've changed the ribbon from simplified to Classic, but it is no where to be seen. We use this…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-09T12:25:33.53+00:00
Lasha 20 Reputation points
edited an answer 2026-04-09T14:48:54.04+00:00
Tamara-Hu 13,305 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to log in to my Outlook web account.

I am unable to log in to my Outlook web account. I am receiving the following error code: UserHasNoMailboxAndNoLicenseAssignedError (Error 500).

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-06T12:44:11.75+00:00
phạm nguyễn 0 Reputation points
commented 2026-04-09T12:57:50.1666667+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Account got hacked now im flagged as spam and cant send work emails

I got hacked recently, ive been able to get my account back however the hacker sent spam emails now im flagged as spam and cant send emails anymore, they also put rules which i have now removed, i need my account unblocked so i can start sending emails…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-09T11:59:07.8933333+00:00
Fouad Raji 0 Reputation points
accepted 2026-04-09T12:00:51.17+00:00
Fouad Raji 0 Reputation points
2 answers

MS Bookings

How do I restrict a MS bookings to 1 external company only with multiple staff members on my side?

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-07T20:20:17.9833333+00:00
Cain, Joshua 0 Reputation points
edited an answer 2026-04-08T22:54:28.1533333+00:00
Chris Duong 8,125 Reputation points Microsoft External Staff Moderator
2 answers

How to display Custom Title and Tooltip in the Outlook ribbon for a Web Based Add-in Button

Good morning, Within the addin I have made, I have a title and tooltip defined inside of a: <DesktopFormFactor> element, and it shows up inside of the proper ribbon group labeled Kwery, and the button says "Improve Draft", which is the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-08T18:36:34.8133333+00:00
Pope, Mike 0 Reputation points
edited the question 2026-04-08T22:28:41.6266667+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator
1 answer

Line Spacing Automatically Changing

Hello, When I compose an email, the line spacing will automatically change on its own as I am typing. When I try to fix the spacing afterwards, it is inconsistent whether it responds to the formatting action, and if it does respond it may not be what I…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-08T17:49:36.9133333+00:00
Zornes, Madelynne 0 Reputation points
answered 2026-04-08T19:29:34.04+00:00
Lia V 5,920 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to open Newsletter feature using shared mailbox on Outlook

I'd like to open Outlook Newsletter feature using the shared mailbox. I have access to the shared mailbox and are able to receive and send emails using the shared mailbox. When I tried to open Newsletter feature using the shared mailbox, I couldn't: …

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-02T21:04:19.88+00:00
Khue H. Vo 20 Reputation points
accepted 2026-04-08T19:21:40.1466667+00:00
Khue H. Vo 20 Reputation points
2 answers One of the answers was accepted by the question author.

when you mark an email in your junk folder as not junk it sends a report

When you mark an email in your junk folder as not junk it sends a report. Where do you tell outlook which email address to send that report to? It is currently sending it to an email that no longer exists and goes to junk as undeliverable. Can I…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-07T20:02:42.1133333+00:00
Aldrich Office 20 Reputation points
accepted 2026-04-08T18:36:40.2566667+00:00
Aldrich Office 20 Reputation points
2 answers

The members not able to access the Outlook DL

Created a outlook DL and sent a test email. It was successfully sent and received by the recipient. One of the member of the DL is unable to use this DL. What could be the reason? I don't see any permission setting

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-08T16:02:47.8866667+00:00
Nithin Karathan Chanolian 0 Reputation points
answered 2026-04-08T17:24:31.44+00:00
Chris Duong 8,125 Reputation points Microsoft External Staff Moderator
2 answers

Ich möchte für meinen E-Mailaccount ([Moderatorhinweis: Persönliche Daten entfernt] ) mit dem Provider in Kontakt treten

Bitte teilen Sie mir mit welcher Provider für meinen E-Mailaccount [Moderatorhinweis: Persönliche Daten entfernt]@fb-c.de zuständig ist, weil ich mit dem Vermittler dieses Email-Accounts dass ich vor einigen Jahren in Anspruch genommen hatte, keinerlei…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-08T15:39:59.1933333+00:00
Fidel Blender 0 Reputation points
edited an answer 2026-04-08T17:15:40.3133333+00:00
Kai-L 12,150 Reputation points Microsoft External Staff Moderator
1 answer

How do i stop Outlook from automatically assigning categories to my incoming email

Microsoft started automatically assigning categories to the email in my in box and I hate it. How to I make it stop?

Outlook | Web | Outlook on the web for business | Email
asked 2025-12-04T14:56:08.8733333+00:00
Rusty Sailors 0 Reputation points
commented 2026-04-08T12:37:44.82+00:00
MAB 0 Reputation points
3 answers

New IP gets 451 4.7.500 Server busy. Please try again later from [PII removed].

How do I fix this. We are sending to government users, Hospitals and NHS trusts and being blocked from sending vital emails. We have changed our mail server IP as we had to change ISP and now we are being stopped from delivery of vital messages to…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-01T21:15:16.6566667+00:00
Ian Burford 0 Reputation points
answered 2026-04-08T02:41:27.13+00:00
ITFM Support 0 Reputation points
2 answers

why do my automatic replies on outlook keep turning itself off every time I close and reopen the application??

why do my automatic replies on outlook keep turning itself off every time I close and reopen the application?? its so frustrating.

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-06T15:35:02.96+00:00
Shaver, Dana 0 Reputation points
commented 2026-04-07T16:58:13.1766667+00:00
Vy Nguyen 9,890 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix a tenant access blocked error?

I am receiving the following error when trying to access Outlook. UTC Date: 2026-04-06T13:15:37.100Z Client Id: [Moderator note: personal info removed] Session Id: [Moderator note: personal info removed] Client Version: 20260320002.12 BootResult:…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-06T14:34:35.72+00:00
Jennifer Comer 0 Reputation points
commented 2026-04-07T16:29:36.68+00:00
Alexis-NG 14,895 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Web Access and Outlook Classic does not work

When I access the Outlook Web access, I get this error below: UTC Date: 2026-04-04T03:22:15.033Z Client Id: [Moderator's note: PII removed] Session Id: [Moderator's note: PII removed] Client Version: 20260320002.12 BootResult: fail Back Filled Errors:…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-04T04:51:20.8566667+00:00
Wang, Xinchuan (Admin) 0 Reputation points
commented 2026-04-06T23:33:24.3066667+00:00
Huy-K 10,855 Reputation points Microsoft External Staff Moderator
2 answers

Web based Office 365 mail will not show saved contact emails when you search

Good morning. My web based Office 365 will not show my email contacts when you start and email or search. I have reviewed the information on line and it has suggested to go to compose and reply Clear Autocomplete List In Outlook Web: Go to Settings →…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-05T18:12:57.1066667+00:00
Scott Bernhardt 0 Reputation points
commented 2026-04-06T22:12:57.4966667+00:00
Jay Tr 10,980 Reputation points Microsoft External Staff Moderator
2 answers

Migrate an Outlook account from a webhost provider to Microsoft directly

How can I migrate a Microsoft Outlook email account from a webhost provider that no longer supports Outlook directly to Microsoft?

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-02T04:07:50.49+00:00
John Coumarianos 0 Reputation points
commented 2026-04-06T13:15:35.4+00:00
Vivian-HT 15,025 Reputation points Microsoft External Staff Moderator
2 answers

How to disconnect Copilot From Any Connection to My Microsoft Account

I found that copilot has access to my email, it can read emails and attachments to summerize or do other things. I hate that this happening without clear indication that this is going to happen. I also hate microsoft products including windows 11 (for…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-03T13:45:31.2366667+00:00
Mohammed 0 Reputation points
commented 2026-04-06T11:42:03.7666667+00:00
Daniel-Vo 5,085 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Auto Archive emails

I am unable to successfully set up auto archive for Outlook 365 / Outlook classic. The instructions provided are not options for me because AutoArchive is not an option for me to select. I also cannot find a PST file to export emails to per separate…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-03T14:58:30.9366667+00:00
Helen Ross 0 Reputation points
commented 2026-04-04T16:56:21.3033333+00:00
Vy Nguyen 9,890 Reputation points Microsoft External Staff Moderator
2 answers

gmail.com rejects our 365 emails

gmail.com suspects your message is spam and rejectedit. or a along time now

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-03T19:37:58.4533333+00:00
Ruba AbuArqoob 0 Reputation points
edited an answer 2026-04-03T20:52:19.0433333+00:00
Killian N 80 Reputation points Independent Advisor