Microsoft 365 and Office OneDrive Other Windows

1 answer

Copilot stopped being able to read my Word or PDF files

M365 Copilot has stopped being able to ready my Word or PDF files since yesterday, all of a sudden. It says: "The file appears to be empty, corrupted, or in a format I can’t read.". It gives me this error for all my Words and PDF files. I…

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Rey 0

answered

Q&A Assist

2 answers

How can I get rid of the Personal Vault Synchronization Error?

Hey in the last months I've been facin this issue every time, I booted. The problem: OneDrive won't sync if I won't unlock my personal vault. Even though it's empty and the internet tells me it could be disabled via the website - it can't! :-( I also…

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Leon Kitzbichler 0

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Emmanuel Santana 38,175 Independent Advisor

2 answers

Onedrive read only

I am unable to add any new files on my Onedrive anymore. Says the Database is Read only. Access denied. Whom to contact to resolve this situation?

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user user 0

edited an answer

Katerina-N 8,010 Microsoft External Staff Moderator

1 answer

Ondrive restore is stuck at 14%

My OneDrive restore is stuck at 14% after multiple restore attempts. Files are moving into the recycle bin automatically and my folders haven’t returned.

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Sanne Sigh 0

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Xavier-D 6,385 Microsoft External Staff Moderator

1 answer

Excel files on onedrive have reverted to versions created weeks ago

I have seen other people have this issue. But I have not seen a solution. I confirm that excel versions are being saved to onedrive, and then all of a sudden the only version available is from 2 weeks ago. I lose many changes.

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OneDriveUser 0

answered

Q&A Assist

1 answer

two active subscriptions, all payment done, still not updating for Microsoft office and storage

Hi, I have two active subscriptions against my Gmail account no [Removed PII]@gmail.com. The payments are updated, however, still it is not showing the updated storage though the subscribed storage is of 1.2TB. The Microsoft office and combined storage…

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P. S. ROY 0

edited the question

Ian-T 7,630 Microsoft External Staff Moderator

2 answers

Made a purchase of Microsoft 365 basic, PC is not acknowledging it.

I wanted to add more storage so I upgraded from the 5gb included and got the basic Microsoft 365 which should give me 100GB. My PC still wants to send message that I am at 90% capacity. How do I get the PC to register that I got the additional storage?…

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MWS 0

commented

John Jefferson Doyon 65,160 Independent Advisor

2 answers

Cloud storage scheduled for deletion scam email?

For the past week I have been receiving emails, about 5 a day saying my cloud storage is full and now as of today that it is scheduled for deletion on the 28th exact wording "Scheduled for Deletion Your account has been inactive and over-limit. Per…

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e 0

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rima 0

1 answer

Onedrive changes in 2025

I noticed 2 changes and would like to see if these are new "features" or bugs When I send "view only" link to someone, they aren't able to download all the files at once like they used to before. Apparently they have to have own…

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František Zeman 0

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John Smith 0

5 answers

How do I save space on OneDrive by putting some of the files in there onto an external hard drive?

As the title says. How do I safely remove files and folders from OneDrive and save them to an external hard drive, freeing up space on OneDrive? I would now prefer not to purchase additional cloud coverage on a subscription. My preference is to do it my…

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andrew. selby 60

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andrew. selby 60

3 answers

Backup surface pro files on OneDrive

How do I sync my computer files from my surface pro onto Onedrive - -why does this have to be so difficult!

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Griselle Colon 0

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Rodrigo Queiroz 76,910 Independent Advisor

1 answer

Vaulting whole picture albums.

One drive, chrome browser, windows 10 pc. Created ( photos tab ) album specifically to vault. Can't find an easy way to move whole folder to vault in one?

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Az1Lee 20

commented

Az1Lee 20

1 answer

One Drive won't start

I am trying to start One Drive and the start up screen just keeps cycling

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John Steinbeck 0

edited an answer

Kayece Jan Mae Amizola 13,805 Independent Advisor

2 answers

Back up data in PC to OneDrive of my MS 365 account

I was trying to backup the content in my DeskTop using Windows Backup. It keeps popping up windows to prompt me to buy OneDrive storage. However, I have already had a Office 365 account which comes with a one TB Drive included. How can I back up the PC…

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Timmy Ku 0

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Ron Barker 1,960

1 answer

Subject: Access Denied / OneDrive "Read-Only" mode and Personal Vault sync error

Hello, I am experiencing a critical permissions issue on Windows 11 with folders synced by OneDrive (specifically on my Desktop). The issue: I am receiving a "Destination Folder Access Denied" error when trying to move or edit files, even…

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Vinicius Klayn 0

edited the question

Ian-T 7,630 Microsoft External Staff Moderator

2 answers

Onedrive no internet connection

Hello, I have two OneDrive accounts on my laptop (Windows 10 with ESU). One of them works fine. The other started experiencing issues yesterday and was stuck on 'signing in'. I unlinked my account for that OneDrive, and tried to sign back in, but it…

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Stan L 0

commented

Gunasekar N 63,880 Independent Advisor

1 answer

I can't log in to my OneDrive

I can't log in to my OneDrive on my PC but I can through a web browser. Why is that possible on the same PC

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Jonathan Woodward 0

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EmilyS726 221.8K Independent Advisor

3 answers

OneDrive will start but not not sign in

Other devices I have log in OK, but not on one PC. Uninstalled and installed latest verison

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Geoffrey Pierce 0

answered

Arlene D 36,020 Independent Advisor

1 answer

One Drive emails

I continue to get emails from you stating that my one drive associated with my email: ******@gmail.com is over my storage limit and IT IS NOT!!!! I am only using 8% of my storage per your website. You keep trying to have me upgrade and pay more for…

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Rob Mertz 0

answered

Gunasekar N 63,880 Independent Advisor

1 answer

One Drive files

Had MS respond and they said the Local Computer device name and E-mail must be same as the MS Account Email.

asked

Rusty Farrell 20

accepted

Rusty Farrell 20

Microsoft 365 and Office | OneDrive | Other | Windows

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1,804 questions with Microsoft 365 and Office | OneDrive | Other | Windows tags

Copilot stopped being able to read my Word or PDF files

How can I get rid of the Personal Vault Synchronization Error?

Onedrive read only

Ondrive restore is stuck at 14%

Excel files on onedrive have reverted to versions created weeks ago

two active subscriptions, all payment done, still not updating for Microsoft office and storage

Made a purchase of Microsoft 365 basic, PC is not acknowledging it.

Cloud storage scheduled for deletion scam email?

Onedrive changes in 2025

How do I save space on OneDrive by putting some of the files in there onto an external hard drive?

Backup surface pro files on OneDrive

Vaulting whole picture albums.

One Drive won't start

Back up data in PC to OneDrive of my MS 365 account

Subject: Access Denied / OneDrive "Read-Only" mode and Personal Vault sync error

Onedrive no internet connection

I can't log in to my OneDrive

OneDrive will start but not not sign in

One Drive emails

One Drive files