1,274 questions
1,274 questions with Surface | Surface Laptop | Performance and maintenance tags
2 answers
looking for a small bw laser printer compatible with surface 2037
It runs Windows11 Home on an ARM64 processor. My current HP printer only outputs landscape docs regardless of my Word or printer settings, for one of several problems.
Surface | Surface Laptop | Performance and maintenance
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
My Computer is making some noise these days like the processor fan I guess and it's slow and hanging at times very frequently, is there nearby service centre in Toronto, On Canada where I can take ?
My Computer is making some noise these days like the processor fan I guess and it's slow and hanging at times very frequently, is there nearby service centre in Toronto, On Canada where I can take ?
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-04-05T12:59:42.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Yeafi Awal
0
Reputation points
answered 2026-04-06T02:06:56.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
How to change the shipping address on a surface warranty repair order?
I have shipped my warranty but then noticed the shipping address was incorrect. how do I update this?
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-28T16:35:37.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 66%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Charlie Kindel
0
Reputation points
edited an answer 2026-03-29T01:07:57.79+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
1 answer
Last 2 weeks have been a nightmare, NTSOSKRNL...constant BSOD, no track pad or touch monitor. Surface Laptop Studio 2
I havent had any problems with it until around 2 weeks ago. The occasional BSOD and then, since Friday, just constant BSODs - especially when I start up a game. I have tried resetting it the laptop, Uninstalling GPU drivers Nvidia and Intel using DDU,…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
How check Warranty for multiple devices MS-Surface
Need to know tool if available for MS-Surface warranty check for multiple devices, bulk/batch/export sr no etc..
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-25T19:34:51.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kam Makwana
0
Reputation points
commented 2026-03-28T12:52:08.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
13,065
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
How can I remove McAfee Norton Pop Ups on Windows 11? It is not showing up on Apps or Task Manager.
I have a 1 year old Surface Pro 11 with Windows 11 and have followed suggestions for removing McAfee/Norton Pop-Ups but there are no McAfee Apps in the Apps list or in Task Manager. I'm looking for a solution to this problem or any help the community…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-02-09T22:06:07.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 6%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rick Eisen
20
Reputation points
commented 2026-03-26T20:15:13.4566667+00:00
Anthony Lee
1,155
Reputation points
2 answers
How to fox attachment Keyboard
my new keyboard for my windows 10, its not working at all; its not responding to my device
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-25T05:45:30.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 33%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Triton Marino
0
Reputation points
commented 2026-03-26T14:00:26.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
4,505
Reputation points Microsoft External Staff
Moderator
2 answers
Why i am not able to register my device on my Microsoft account
I am not able to register my device on my Microsoft account
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-02-02T07:02:28.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
V. Mallikarjun
0
Reputation points
commented 2026-03-23T13:49:55.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gcv
0
Reputation points
1 answer
keyboard backlight button not working
Hello, I have a Microsoft surface laptop 7, and the keyboard backlight button does not work. The button to increase and decrease brightness works, the F5 key works with Fn enabled (which the kb backlight is set to.) The lights for CapsLock and Fn…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2025-09-08T01:59:52.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hoocan
0
Reputation points
answered 2026-03-22T14:49:25.0566667+00:00
MUSTAFA SALAH
1,275
Reputation points
2 answers
How to Fix freezing on Surface 7 laptop
Can you tell me how to prevent and fix freezing on new Surface Laptop 7?
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-13T16:52:48.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Diane Cappadona
0
Reputation points
commented 2026-03-21T03:39:14.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
10,005
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Laptop touchpad and mouse stop clicking at random have to hit ctl-alt-del-esc to fix it
I bought a new Surface Laptop (Copilot+ PC, 13.8-inch - Snapdragon X Elite (12 Core), 64GB RAM, 1TB SSD. I am having terrible problems with the touchpad. I purchased a logi lift mouse to use with the laptop, connected via bluetooth. I have a monitor…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-02-22T19:55:12.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ronnie Raben
0
Reputation points
answered 2026-03-12T03:57:50.82+00:00
Ronnie Raben
0
Reputation points
3 answers
One of the answers was accepted by the question author.
my laptop keyboard has stopped working
hi I was trying to instal a bluetooth keyboard when just in some of the settings my actual windows keyboard that is attached to my laptop has stopped working It's not typing at all and I'm needing to use the the screen keyboard like in tablet mode or…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
Laptop Repair Needed. Under warranty
We have a Microsoft Surface laptop that needs repair. It is under warranty. How do I go about getting this fixed?
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-10T21:46:33.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lori Vernon
0
Reputation points
edited an answer 2026-03-11T01:03:51.22+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
Damaged the Laptop when it was sent for Diagnosis and repair as needed. How to file a complaint
I contact the Microsoft Support services regarding an issue with the USB port. The remote service to resolve the issue did not help. A service ticket was created to ship it to the service center in Texas. Upon receiving the device after service, it…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-07T01:47:07.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RAJA
0
Reputation points
answered 2026-03-07T13:42:54.9566667+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
keyboard issue
some of the keyboard letters are interchanged. This is on the microsoft surface laptop bought recently.
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-05T12:39:00.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
srikanth aluru
0
Reputation points
commented 2026-03-07T08:02:43.3766667+00:00
Clary-N
10,005
Reputation points Microsoft External Staff
Moderator
3 answers
MS Surface 13in first Ed with Snapdragon keyboard intermittently freezes
MS Surface 13in first Ed with Snapdragon keyboard and mouse intermittently freezes. I took the first laptop back and explained the problem, and they kindly gave me a new laptop, but the problem has persisted. This issue continues to occur over multiple…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2025-10-21T21:43:23.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex Langdon-Jones
10
Reputation points
commented 2026-03-06T17:43:18.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 97%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jodi Zandel
0
Reputation points
1 answer
Windows PC using excessive storage - temp folder grows fast
Hello, A Surface laptop I am working on continues to have abnormal space usage on its only SSD. It has a 256 GB SSD and yesterday I cleared 90 GB of temp files from %appdata%/user/local/temp. Today we are seeing the disc space usage growing once…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-04T19:02:17.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Ben Payne
30
Reputation points
answered 2026-03-04T23:04:19.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
85,255
Reputation points MVP
Volunteer Moderator
2 answers
I created a service order but have not received a shipping label
I created a serivce order 2045148118 but have not received a shipping label after 5 days. I just want to ship the surface laptop back as it is still under warranty. In Australia
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-04T07:37:29.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vicki Burgess
0
Reputation points
edited an answer 2026-03-04T13:43:56.6666667+00:00
Thomas4-N
13,065
Reputation points Microsoft External Staff
Moderator
1 answer
Settings will not open on my surface laptop
Surface Laptop Issue, I can not open setting on my Surface Laptop.
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-03T14:24:57.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Paul Johnson
0
Reputation points
answered 2026-03-04T01:24:47.38+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
Hardware Issue- Buyer Beware
I purchased my Surface 7 laptop in August of 2024, before I started law school. Only to find out after the warranty expired that the Surface laptop I spent over $2,000 on for school was subject to hardware issues. Microsoft knew about this defect in its…
Surface | Surface Laptop | Performance and maintenance
1,274 questions
asked 2026-03-03T06:27:53.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrea Broe
0
Reputation points
answered 2026-03-03T07:16:07.7966667+00:00
Andrea Broe
0
Reputation points