Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
2,313 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Other tags
2 answers
Immediately switch for Microsoft Personal?
The complexity of the Microsoft 365 Family is over complicated! Now after all this time frustration, I immediately prefer to switch to Microsoft Personal for the simplicity to occasionally write letters or write personal plans for my home improvement…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-15T23:00:22.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 20%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
Yvette Verde
0
Reputation points
answered 2025-12-15T23:38:58.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
27,025
Reputation points
Independent Advisor
2 answers
You used the WRONG credit card
You used the wrong credit card (4932) after I removed it from my account and replaced it with (8547) Can you please correct this?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T18:24:11.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rich Lukas
0
Reputation points
answered 2025-12-15T19:11:34.7666667+00:00
JC
7,515
Reputation points
Independent Advisor
2 answers
the wrong credit card was used to pay my subscription
I eliminated my credit card and put a new one to be credited, but the old one was still used how can you correct this??? I do not want to lose my subscription
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T18:15:59.9033333+00:00
Rich Lukas
0
Reputation points
answered 2025-12-15T18:53:20.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
12,600
Reputation points
Independent Advisor
2 answers
I am unable to login to my personal account due to an issue with 2fa
I use 2fa with a phone code (not authenticator app). I received two strange word notifications. I logged out of my account but was unable to login when trying to. My password does not seem to be working. When using the phone code 2fa I repeatedly get the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T14:35:29.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Michael O'Shea
0
Reputation points
answered 2025-12-15T17:27:11.85+00:00
Michael O'Shea
0
Reputation points
2 answers
how to get out of yearly Microsoft subscription
Bought laptop from Best Buy in 2023. Im now being charged 106.34 for yearly plan. I dont see the value in this. How can I unsubscribe plz?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T15:32:54.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Liz Macadie
0
Reputation points
answered 2025-12-15T16:24:44.5166667+00:00
DaveM121
815.3K
Reputation points
Independent Advisor
2 answers
My hotmail account was hacked and all my emails from 25years vanished. Can I recover them?
It happened 2 weeks ago. I received the email talking about sending bitcoin. all my emails and important information from 25 years vanished. They are not in Deleted emails. I have access and already changed password and everything else but I need to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T15:05:55.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jerry SANON
0
Reputation points
answered 2025-12-15T15:57:37.79+00:00
Edward Schlobohm01
9,240
Reputation points
Independent Advisor
2 answers
I need to remove primary emai and I have DSN issues
Hi, my @gmail.com email is hacked. I deleted it in google but it is still attached to microsoft and since it is the primary it won't let me take it off until i verify another email which i am having issues doing. I added a Ghost VPN and now I'm having…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T13:25:21.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 33%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stephanie Partin
0
Reputation points
answered 2025-12-15T15:44:58.6533333+00:00
EmilyS726
187.1K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Subscription Query
I have renewed my subscription 84.99 4th December 2025 to Dec.2026 Then bought a new HP computer with subscription for a year included. does that mean Im double covered. Or has this extended my cover to Dec.2027. Not a 100% computer tech at 81 years…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T14:06:50.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 0%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jacqueline Jarvis
0
Reputation points
accepted 2025-12-15T14:08:40.2766667+00:00
Jacqueline Jarvis
0
Reputation points
4 answers
Microsoft 365 Account
I would like to inquire about the account license, the reason for its sudden suspension and the sudden closure of the account due to an error in the password, and how to renew the license and subscribe. Previous emails: <<Emails…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-09T12:51:02.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Blue Sky Logistics
0
Reputation points
answered 2025-12-15T12:29:44.2066667+00:00
Blue Sky Logistics
0
Reputation points
3 answers
Microsoft office life time saya menjadi terbatas waktu karna sign in dengan akun lama yang tidak aktif lisensinya
saya membeli laptop baru dengan gratis lisensi ms office life time, saya daftarkan ms office saya dengan email yang sama dengan yang saya kaitkan pertama kali di laptop saya sebelumnya dan posisinya akun yang lama tersebut tidak memiliki lisensi ms…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-04T12:51:13.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ahnaf Sujana
0
Reputation points
edited the question 2025-12-15T09:38:14.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
6,570
Reputation points Microsoft External Staff
Moderator
1 answer
¿Como arreglar el alias de mi numero en mi cuenta?
Cuando intento agregar un número de teléfono como alias en mi cuenta de Microsoft, aparece un mensaje en rojo que dice: “no se puede usar este alias”. He visto que a varias personas les pasa lo mismo, así que esperé un tiempo por si se trataba de un…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-15T04:40:18.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vanney Garcej
0
Reputation points
answered 2025-12-15T05:23:18.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
16,060
Reputation points
Independent Advisor
2 answers
I have had M365 Private for several years. That subscription was extended on the 2nd of Nov. Then I bought a Family subscription on the 23rd of Nov. So I need the private subscription canceled and get a refund.
I have had M365 Private for several years. That subscription was extended on the 2nd of Nov. Then I bought a Family subscription on the 23rd of Nov. So I need the private subscription canceled and get a refund. Moved from: Microsoft 365 and Office |…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-13T16:18:20.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
G David Shaw
0
Reputation points
answered 2025-12-13T21:38:54.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
29,535
Reputation points
Independent Advisor
2 answers
How can I add my 365 subscription to a new laptop
I already pay for a subscription to Microsoft 365 but cannot access it on my new laptop - it’s directing me to buy a new subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-12T03:10:28.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pam Sandhu
0
Reputation points
commented 2025-12-13T13:22:29.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
5,110
Reputation points Microsoft External Staff
Moderator
4 answers
Account suspended 37 days ago — multiple appeals submitted, no response
Hello, I am seeking help because my Microsoft account was suspended 37 days ago. I submitted multiple appeals through the official form, but I have not received a response. The appeal instructions say responses come within 24–48 hours or within 14 days,…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-10T19:28:33.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 82%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
trong tin nguyen
0
Reputation points
edited an answer 2025-12-13T07:29:35.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Ami-T
4,215
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Change name of my subscription
My name is shown as [Moderators note: PII removed] and I would like to change it as [Moderators note: PII removed] for the Microsoft email ID [Moderators note: PII removed]@gmail.com. Reason for changing is because I need to take certification and…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-13T02:54:39.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 4%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Karthik Turaga
20
Reputation points
accepted 2025-12-13T07:24:11.7033333+00:00
Karthik Turaga
20
Reputation points
2 answers
opt out for annual Microsoft 365 charge
My wife and I are billed each December for an annual charge that is no longer used and has not been used for 4 years since the business has been closed. We have disputed this charge every year but missing previous log in password. A previous case # was…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-12T22:56:40.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 61%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
F R E D Eismont
0
Reputation points
answered 2025-12-13T04:21:18.0033333+00:00
Ami-T
4,215
Reputation points Microsoft External Staff
Moderator
6 answers
How do I speak with a human? -- Account access
How do I contact a human support person about Home Microsoft 365? I don't remember my password, and I no longer have access to the recovery email address. And I try to answer the 20 questions and it's not good enough. I really, really want to speak with…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-07-26T20:10:23.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 42%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
James Ivey
25
Reputation points
answered 2025-12-12T17:46:30.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mohamed Wael
0
Reputation points
2 answers
I want to cancel my subscription now.
You charged my visa for $105.99 and I have no idea what I have. I do not use Microsoft. I want to cancel my subscription. Now!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-11T21:17:55.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 16%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Christa Hirneisen
0
Reputation points
answered 2025-12-11T21:21:52.6433333+00:00
Stefan Blom
324.2K
Reputation points MVP
Volunteer Moderator
4 answers
Microsoft family
my spouse upgraded from basic to family and sent me a invite to share family--however it says I already have a subscription--I think it is a old one that should no longer be active but Im not sure and do not want to delete to cause any problems please…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-11T17:11:25.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Frank Gehrt
0
Reputation points
answered 2025-12-11T17:46:58.9033333+00:00
JC
7,515
Reputation points
Independent Advisor
2 answers
forgot email name how restore
hi ..have old email nb********@outlook.com.. forgot full email name... How restore... regards Mark
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,313 questions
asked 2025-12-11T16:12:24.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 3%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Shnayder
0
Reputation points
answered 2025-12-11T16:53:57.53+00:00
Noel Macadangdang
8,155
Reputation points
Independent Advisor