2,642 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video tags

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2 answers

My air pods are extremely quiet on Teams and I can barely hear the conversation

Teams Desktop, Dell laptop, Win 11, work account, it occurs only in Teams I tried all the recommended AI assist steps: 0. In Teams, select Settings and more > Settings > Devices. Under Audio > Audio settings, make sure the correct…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-09T11:50:18.79+00:00
Dejan Krstic 0 Reputation points
edited an answer 2026-04-09T13:40:17.5666667+00:00
Alina Le 1,065 Reputation points Independent Advisor
3 answers

Teams Adjust Brightness Setting

Recently I have seen that a lot of people are experiencing issues with the Adjust Brightness setting on Teams when they join meetings - I have checked on the Teams admin portal to see if there was a policy we have in place that was blocking this for…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-07T10:03:59.45+00:00
AnudariJakubowska-4702 15 Reputation points
commented 2026-04-09T10:52:16.7566667+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
1 answer

MS Teams Audio issue

When a customer schedules an MS Team meeting, they can't hear me. What do I do? Checked all the settings, which are correct.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-07T23:09:29.0933333+00:00
Jeffrey M. Ogi 0 Reputation points
edited a comment 2026-04-09T06:24:30.5666667+00:00
Jade Ng 10,495 Reputation points Microsoft External Staff Moderator
2 answers

Continuous vocal interference.

Huge amount of noise from other Teams meetings filtering into our 8-way conversation finishing an hour ago. Not any of our group's devices - whether connected to computers or external microphone pick up. How can we have a better experience next time we…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-09T04:35:10.37+00:00
guy akins 0 Reputation points
answered 2026-04-09T05:17:12.7066667+00:00
Killian N 80 Reputation points Independent Advisor
1 answer

Bluetooth Audio Not Working in Microsoft Teams (Work Profile – Android)

Bluetooth Audio Not Working in Microsoft Teams (Work Profile – Android) Dear Microsoft Support Team, I would like to report an issue I am experiencing with Microsoft Teams on my Android device. When using Teams under the Work Profile, Bluetooth audio…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-09T00:44:48.97+00:00
Jaydeepsinh Solanki 0 Reputation points
edited an answer 2026-04-09T03:31:45.38+00:00
Huy-K 10,855 Reputation points Microsoft External Staff Moderator
2 answers

Teams video call is disabled by the administrator

Its a work/ school account and I am unable to make any video calls on teams meeting. Error "Teams video call is disabled by the administrator"

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-08T18:23:21.84+00:00
Manish Gaur (TATA CONSULTANCY SERVICES LTD) 0 Reputation points Microsoft External Staff
answered 2026-04-08T19:08:38.3+00:00
Chris Duong 8,125 Reputation points Microsoft External Staff Moderator
1 answer

AirPods Pro 3rd gen generate loud static in a teams call

Hi all, whenever I try to do a Teams call with my AirPods, the only thing that is getting played is a really really loud static. Everything else on Windows works fine. Steps I already tried: Reboot Laptop, repair and reset AirPods, reinstall Teams,…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-08T15:28:23.0933333+00:00
Stefano Cocco 5 Reputation points
answered 2026-04-08T17:47:17.2233333+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator
2 answers

How to remove “This call is being recorded” audio message played on analog Teams endpoint (AudioCodes MediaPack / SIP Gateway / Direct Routing)

I am working on a issue where customer ask is, “This call is being recorded” audio message played on analog Teams endpoint (AudioCodes MediaPack / SIP Gateway / Direct Routing) to be removed. In my research I found why this message plays and the reason…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-08T15:05:05.7+00:00
PawarUlhas-6153 0 Reputation points
answered 2026-04-08T16:23:05.7233333+00:00
Alexis-NG 14,895 Reputation points Microsoft External Staff Moderator
5 answers

ms teams, when i run "make a test call" the automated message runs twice

when i run "make a test call", her automated message runs twice in sequence.. this is new behavior

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-01-27T14:37:48.27+00:00
Ejaz Chunawala 15 Reputation points
commented 2026-04-07T10:13:31.3566667+00:00
Conor McQuaid 0 Reputation points
2 answers

Town Hall live polling

Hi we have an event for 500+ audience, with 7 presenters, one of which wants to use live polling to get responses from the audience. Do I need a premium license for this to work? Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-24T16:33:12.98+00:00
Joe Bond 0 Reputation points
commented 2026-04-06T16:40:27.5633333+00:00
Ruby-N 10,045 Reputation points Microsoft External Staff Moderator
2 answers

Teams / Teams Phone

Wanted to ask how do I find out more information on Teams Phone for pricing / set up / porting number / text for team members. Will it grow with my organization?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-02T13:40:36.14+00:00
Renee Meredith 0 Reputation points
commented 2026-04-06T14:34:40.69+00:00
Liora D 13,860 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

MS teams Phone call disappearing from the MS teams Call log

Hi there, I have some issues with my Call Logs in MS Teams... I can see missed calls or calls made in 2024 but then nothing between Jul 2024 and Feb 2026.. How is that possible? Please let me know [Moderator note: personal info removed]

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-01T01:44:48.24+00:00
Ricco 20 Reputation points
commented 2026-04-05T23:20:34.1833333+00:00
Sophie N 13,505 Reputation points Microsoft External Staff Moderator
3 answers

the microphone is not working in microsoft teams

when i use micro soft teams the mic is not available and not working

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-02T21:35:34.18+00:00
waleed radwan 0 Reputation points
answered 2026-04-04T15:10:33.07+00:00
Vy Nguyen 9,890 Reputation points Microsoft External Staff Moderator
6 answers

Camera fails in Teams

Some of our users are having issues with their camera in Teams, where it randomly turns off, leaving just the 'background' picture. This happens more often when other members of the meeting either enters or leaves the meeting. This is happening on…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-09-16T11:59:29.8066667+00:00
Larry Lloyd 35 Reputation points
answered 2026-04-04T13:36:03.2333333+00:00
Doni Harding 0 Reputation points
1 answer

Microsoft Teams intelligent speaker attribution not working BYOD

Hello We are trying to use Microsoft Teams intelligent speaker in Teams meetings to generate a meeting Transcript attribution using the voice recognition feature. We have a Yealink A20 Meeting Bar in our meeting room , that isn't in MTR mode, but…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-24T16:20:38.2566667+00:00
Mario Marrese 0 Reputation points
edited a comment 2026-04-02T22:25:30.79+00:00
Ian-Ng 11,320 Reputation points Microsoft External Staff Moderator
3 answers

Unknown participant now joining

The "unknown participant is now joining" notifications for teams are pretty annoying, especially for systems where users by normal practice have different email domains. Really needs to be a way to mute these, especially for those who have been…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-20T19:01:51.39+00:00
Matthew Wasco 0 Reputation points
answered 2026-04-02T19:36:27.8066667+00:00
David Dawson 246 Reputation points
2 answers

Speaker is making a strange noise

when I am using Microsoft teams the speaker us making a strange noise, how to check if your speaker is not functioning?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-27T07:46:46.7966667+00:00
Siphokuhle Duma 0 Reputation points
commented 2026-03-31T12:14:36.23+00:00
Liora D 13,860 Reputation points Microsoft External Staff Moderator
2 answers

Calling issue

when user is calling through Microsoft Team to an external phone number the PSTN call was dropping and showing the response code like 504, 487 in the Teams admin center and the user is assigned with Domestic calling feature.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-30T12:06:04.8066667+00:00
Satram Likhitha 0 Reputation points
commented 2026-03-31T08:26:17.8766667+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
3 answers

Microsoft Teams not connecting to AirPods

My AirPods have a crackling/static sound when I connect to a live Microsoft Teams call. I downloaded new drivers, installed new software, deleted and redownloaded the app, disconnected the headphones, etc. and nothing seems to work. It appears that there…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-12T18:20:50.83+00:00
Bobby Schaeffer 0 Reputation points
commented 2026-03-30T13:01:02.8066667+00:00
Alex Doval 0 Reputation points
2 answers

Teams Room Audio

Hi There, Recently one of our conference rooms has begun defaulting to Room Audio (suggested) as the audio device. Using this is demonstrably worse than computer audio (even though the device is the same - Yealink UVC80) - we have problems with mic not…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-03-27T05:43:47.27+00:00
Jim Monk 0 Reputation points
commented 2026-03-30T01:40:33.9566667+00:00
Doris V 1,375 Reputation points Microsoft External Staff Moderator