Managing sound and video settings during Teams meetings and calls for optimal communication
Dear @Stefano Cocco,
From what you shared, I understand that when you join a Microsoft Teams call on Windows using AirPods Pro (3rd gen), you hear a very loud static noise. Other audio on Windows works as expected, and the issue only happens during Teams calls.
I found that some users met the same situation. This behavior is caused by how Bluetooth audio works on Windows.
When a call starts, Windows switches Bluetooth headsets into a hands‑free call mode with limited audio quality. AirPods are not Teams‑certified on Windows, so static or distortion during calls is expected behavior by design.
Therefore, I suggest some workarounds, which may help:
1/ In Teams > Settings > Devices, set Noise suppression to Auto or Low, and make sure Music mode / High‑fidelity music is turned off.
2/ Use AirPods for listening only (most reliable fix)
Speaker: AirPods (Stereo)
Microphone: Built‑in laptop microphone or a wired/USB mic
This avoids the Bluetooth call mode that causes the static.
3/ Reduce wireless interference
Use 5 GHz Wi‑Fi if available
Keep USB devices and hubs away from the laptop
Sit a bit farther from Wi‑Fi routers during calls
4/ If available, try a Teams‑certified headset for the most stable experience on Windows. For more information: Personal peripherals certified for Microsoft Teams
Moreover, I want you to know that Microsoft deeply values customer experience and feedback. Every single comment matter, and the product teams actively review what customers share to guide decisions and improvements. Your voice is powerful here, and I encourage you to make it heard through the official feedback channels. Therefore, to ensure your feedback reaches the right teams, I highly recommend submitting your feedback directly to Microsoft Ideas · Community, where our product development team can know your requirements and ideas for product improvements. If enough users raise ticket for the same idea, Microsoft may consider adding this feature in the future.
Note: As Microsoft Community moderators, please note that we are not involved in product design decisions and do not have direct access to the development roadmap, we want to assure you that your feedback has been acknowledged and is valued.
However, you can rest assured that you are not alone, I’ll continue to monitor this case and will reach out to you with any new updates as soon as possible. If any updates or announcements are made regarding this feature, I will make sure to share them with you as soon as possible.
I understand this may not be the outcome you were hoping for. I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.
Thank you for your cooperation.
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