69 questions with Microsoft 365 and Office | Microsoft Family Safety | For home | Android tags

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1 answer One of the answers was accepted by the question author.

miten saan puhelimen kuntoon ja sovellukset synkronoitua

puhelin on ihan avaruudessa,en saa sovelluksia synkronoimaan ja kaksi pankkikorttia on suljetu,syystä jota en tiedä. tabletti toimii mutta puhelin ei,molemmat on android pohjaisia samsung laitteita

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-12-15T07:19:13.06+00:00
Petri Männistö 0 Reputation points
accepted 2025-12-15T12:51:00.25+00:00
Petri Männistö 0 Reputation points
3 answers

Microsoft account thinks I am a child

Hi I am trying to cancel my 365 subscription. But when I try and log into my account it tells me that I need parental consent. how is this possible. I am an adult? I have tried everything i does not let me log in.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-12-04T12:30:24.77+00:00
Robyn smith phone number 15 Reputation points
answered 2025-12-04T14:04:04.8+00:00
Gunasekar N 51,215 Reputation points Independent Advisor
2 answers

Family Safety - I cannot share the GPS position between members

Hi, Looking into the mobile android app (family safety) and from the web page I cannor find anywere a session to setup the sharing of the position between the members. I configured it last year, I have 2 doughter, for one of them it was working, for the…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-11-26T14:07:22.8133333+00:00
Francesco Latti 0 Reputation points
answered 2025-11-26T14:41:34.8666667+00:00
Noel Macadangdang 8,155 Reputation points Independent Advisor
1 answer

I need to change my birth details on my Microsoft account.

I am logged into the family safety app as the organizer as well as a child with the same email account and its birth year in microsoft is that of a non adult so I am not able to change my birth details of microsoft account either because that requires…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-11-17T12:34:18.9+00:00
Samriddhi Mishra 0 Reputation points
answered 2025-11-17T13:12:04.93+00:00
Sumit D - IA 151.6K Reputation points Independent Advisor
2 answers

Unable to remove faimly safety app form device administrator on childs phone

This is for my child's Android device. I am unable to remove the family safety app from Device Administrator to uninstall it. I can also not remove my child from family group, as every time I try to go to settings or do anything at all on the family app…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-11-16T22:44:57.74+00:00
Ivar Hagen 0 Reputation points
answered 2025-11-16T23:19:50.5433333+00:00
EmilyS726 187.1K Reputation points Independent Advisor
4 answers

I Can't Change My Region.

I Cant change My Region And Birth Date. Because Its Korean Reigon and Thjs Account is Child Secure. but i Log the Organizer mail to this Mail to a Scammer. what should i do now.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-11-12T06:51:36.2366667+00:00
Itz lelum 0 Reputation points
answered 2025-11-12T12:20:03.2666667+00:00
Sumit D - IA 151.6K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Authenticator app

Hi, On the Authenticator app on my Android phone, i have backed up the accounts. My question is that when i switch to a new phone, retain the same number but upgrade to a 5G SIM card, and restore the back up to the new phone, will i continue to receive…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-11-08T23:28:19.9866667+00:00
Ashish Mathur 100.8K Reputation points Volunteer Moderator
commented 2025-11-09T00:32:22.9133333+00:00
Ashish Mathur 100.8K Reputation points Volunteer Moderator
1 answer

I have cancelled 365 and am entitled to a refund however my bank details have changed what do I do

I am requesting a refund for my 365 subscription. This has been authorised by yourselves however my bank account details have changed and my original bank account closed. What do I do to get me refund

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-10-22T10:37:59.0533333+00:00
catherine reilly 0 Reputation points
answered 2025-10-22T11:07:07.42+00:00
NoOneCan 7,620 Reputation points Volunteer Moderator
1 answer

How can I get access to my Microsoft Family Safety account?

I am unable to access my family safety account on PC or on Android app. After signing in, I see my dashboard for .5 seconds, then I get the attached image (on PC). On the app, it shows an upside down spilled ice cream cone and says, "it's not you,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-10-21T18:04:23.64+00:00
CG_STL 0 Reputation points
answered 2025-10-21T19:01:34.98+00:00
Harold Milan 12,600 Reputation points Independent Advisor
1 answer

How to Figure out a charge to my Checking account?

Hi, I am trying to figure out a charge on our checking account for 105.49. We have no idea what it is for. There is no one to call or talk to about it. Please help. Thank you. Debra Cornelius

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-10-17T17:57:15.92+00:00
DEBRA CORNELIUS 5 Reputation points
answered 2025-10-17T18:32:36.28+00:00
Darhyl Amizola 27,170 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why am I receiving a renewal for MS business when I have MS personal?

I received an email from msonlineservicessteam.com stamina that my renewal of MS business is being reactivatrd for $264+. I did not ask for this. I just signed up for MS personal.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-10-03T23:56:07.1133333+00:00
Corazon Ricafrente 20 Reputation points
accepted 2025-10-04T01:38:38.85+00:00
Corazon Ricafrente 20 Reputation points
1 answer

La correccion en word no me sirve y no da opciones

Cuando quiero corregir la gramática de un texto o corregirlo no me da opciones para hacerlo Ya intente ver si tenia el corregir desactivado pero lo tiene activado con todas sus funciones 1.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-09-22T03:03:56.2+00:00
Isabel Cortes 0 Reputation points
answered 2025-09-22T03:46:06.65+00:00
Adrian_A_ 8,790 Reputation points
1 answer

Quero reembolso de um pagamento que meu app fez automático sem minha confirmação

Quero reembolso, pois não uso o Microsoft, meu app fez a pagamento seu minha confirmação, preciso do dinheiro pra pagar minha internet

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-09-19T22:53:20.57+00:00
Wábury Cruz Castro 5 Reputation points
answered 2025-09-19T23:29:06.45+00:00
Estrella721 29,535 Reputation points Independent Advisor
1 answer

Where do I go to find out why I'm being charged for a 375 family subscription when I don't have one?

I can not find anywhere I can contact Microsoft in regards to being billed for a 365 Family account that I do not have. I apologize for coming here to ask, but I have no idea where to go! Thank you!

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-09-16T22:52:11.47+00:00
Bud B 0 Reputation points
answered 2025-09-16T22:59:11.8166667+00:00
Stefan Blom 324.2K Reputation points MVP Volunteer Moderator
5 answers

My Microsoft Family Safety Organizer isn't someone I know.

I recently found out I was a member of an MS Family Safety group since 2020. However, the Organizer is a person uknown to me. I also don't have the option to leave the group. What should I do in this case?

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-09-06T13:03:56.66+00:00
Jan Lipiński 0 Reputation points
answered 2025-09-08T03:51:29.7866667+00:00
Gunasekar N 51,215 Reputation points Independent Advisor
1 answer

Family safety location not available on Android

Hi, Microsoft Family Safety App on android is not having Location sharing settings. Its not even asking for Location access permission. Microsoft help says go into App click 3 dots and Location shearing settings.... BLA BLA... There is no three Dots...…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-08-30T07:38:29.3133333+00:00
BIKRAM SINGH 0 Reputation points
answered 2025-08-30T12:29:33.18+00:00
Kai-H 6,175 Reputation points Microsoft External Staff Moderator
1 answer

How to leave a family group if we have lost the email associated with the organizer

I am an adult, when I was younger, we set up a child account for me. However, now when I try to do schoolwork or just use my computer it still says that I have screen time limits ect. I have tried to leave the family group but as we have lost the email…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-08-22T21:01:05.6933333+00:00
Clara Guy 0 Reputation points
answered 2025-08-22T22:08:51.3766667+00:00
Jeronimo Fuerte 27,025 Reputation points Independent Advisor
1 answer

Cómo optengo mi clave de renovación Microsoft

Realice mi compra Microsoft 365 family with trial renovando mi suscripción pero no pedo ocuparlo ya que me solicita una clave para poder comprobar la revacion pero en el ticket no aparece la suscripción es para ocuparlo en mi PC y android

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-08-07T04:35:55.9033333+00:00
Rodrigo Melendez 0 Reputation points
answered 2025-08-07T05:12:00.6433333+00:00
Hector FC 16,060 Reputation points Independent Advisor
1 answer

Problem with Microsoft Family Safety – Cannot Be Removed from Family Group

Hello, I’m currently experiencing an issue with my Microsoft account related to Family Safety restrictions. My account shows that I’m part of a family group, and my mother (“Elena”) is listed as the organizer. However, when she logs into her account, she…

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-07-27T19:00:58.03+00:00
Elena Muntean 0 Reputation points
answered 2025-07-27T19:38:20.2566667+00:00
Jeronimo Fuerte 27,025 Reputation points Independent Advisor
3 answers

Why is my mail from hotmail just buzzing back?

I kept writing to my bank account representative but all the mails bozz back .

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-07-09T15:35:57+00:00
Anonymous