468,503 questions with Microsoft 365 and Office-related tags

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compte annulé

Bonjour, L'abonnement Microsoft 365 Business Standard a été annulé suite à un non règlement, à savoir la carte bleue de l'entreprise à été renouvelé le mois dernier et la mise à jour de cette nouvelle CB n'a pas été effectuée pour le compte Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-09T14:52:32.9533333+00:00
Secretariat 0 Reputation points
edited a comment 2026-04-09T15:59:02.4966667+00:00
Ryan-N 12,025 Reputation points Microsoft External Staff Moderator
0 answers

Como activar las licencias de benefit con mi cuenta de trabajo a mis licencias activas o cómo funciona su activación ?

Tengo acceso a estas aplicaciones en Benefit Dynamics 365 Business Central Premium Dynamics 365 Sales Enterprise Como puedo activarlas en mis licencias activas o usarlas, además como puedo ver de qué tipo de licencia se trata y cuáles son sus…

Microsoft 365 and Office | Other
asked 2026-04-09T15:58:04.9733333+00:00
StefaniaGuzman-1604 100 Reputation points
2 answers

Storaage limit not updating

Why does OneDrive say I'm over my storage limit? but i am not

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-09T15:21:40.51+00:00
Evalyn Gossett 0 Reputation points
answered 2026-04-09T15:56:49.9733333+00:00
Sumit D - IA 164.1K Reputation points Independent Advisor
2 answers

I want to merge my Onedrive with my Onedrive-privat on my PC

On my PC I have access to Onedrive through Microsoft 365. But at the same time 'Onedrive-privat' is trying to login- without success. Could I delete Onedrive-privat or merge the two?

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-04-09T14:45:34.4133333+00:00
Sven Nilsson 0 Reputation points
answered 2026-04-09T15:53:47.99+00:00
Sumit D - IA 164.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

One Drive Damaged

I keep getting a message that says my One Drive is damaged and I need to move it to Trash. What do I do?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-04-09T15:46:02.51+00:00
Ellen Chase 0 Reputation points
accepted 2026-04-09T15:51:22.7533333+00:00
Ellen Chase 0 Reputation points
2 answers

Error in Billing

I am unable to find any assistance for my billing issue. Microsoft has charged me twice (March 13 and April 6) for Microsoft Office 365. This is according to my credit card statement. My Microsoft Account shows only one charge. Credit card says I…

Microsoft 365 and Office | Other
asked 2026-04-09T15:06:30.1+00:00
Julie Schmude 0 Reputation points
answered 2026-04-09T15:46:47.19+00:00
Darhyl Amizola 37,985 Reputation points Independent Advisor
4 answers

Time zone hasn't changed to BST

I've gone through all trouble shooters - I am in UK, my timezone shows as UTC which is now an hour BEHIND our time. I have no way of changing timezone. When I manually changed the time, it then led to issues when people added diary events. I have spent…

Microsoft 365 and Office | Other
asked 2026-04-09T14:47:13.2066667+00:00
Clare Gillibrand 0 Reputation points
commented 2026-04-09T15:42:15.9033333+00:00
Clare Gillibrand 0 Reputation points
2 answers

Inquiry Regarding Commercial Use of Microsoft Office Online Viewer

Dear Microsoft Support Team, I am writing to inquire about the commercial use of your Office Web Viewer tool, specifically accessed via the following link: https://view.officeapps.live.com/op/embed.aspx. My goal is to utilize this tool to render both…

Microsoft 365 and Office | Office Online Server
asked 2024-04-12T09:09:01.1466667+00:00
Bruno Lopes da rosa 0 Reputation points
answered 2026-04-09T15:40:20.0766667+00:00
0 answers

I am unable to access my Global Admin account ******@furnitirephysics.com which caused my original admin account ******@adminmotionsinmotion1.onmicrosoft.com to be renamed. Now I'm all locked out, due to a MFA number-matching loop.

Please perform a manual reset for ******@furniturephysics.com and refund the 29.00 +$ I spent to open a new Azure account to communicate the issue.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-09T14:11:36.37+00:00
Chris Mayden 0 Reputation points
edited the question 2026-04-09T15:33:14.5666667+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
1 answer

I updated and paid my account but your saying I didn't

ar 25 2026 Microsoft Store Electronics & Software Amount: negative one hundred eight dollars and twenty four cents**($108.24)**Running Balance: twenty two thousand, three hundred dollars and one cent$22,300.01 This dropdown has 6 items. …

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-09T15:16:22.1833333+00:00
Velva Holt 0 Reputation points
answered 2026-04-09T15:32:19+00:00
Velva Holt 0 Reputation points
3 answers One of the answers was accepted by the question author.

Office 365 is installed Apps Word, Excel etc will not open

I bought and installed Office365 Personal today.. I am told it is installed, but I cannot open any Apps eg Word, Excel, Powerpoint

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-11-22T07:30:45.73+00:00
Ros Maplestone 20 Reputation points
commented 2026-04-09T15:31:56.6966667+00:00
HOWARD DAVID STERLING 0 Reputation points
1 answer

Why is Publisher changing the page orientation upon saving as a PDF?

Why is Publisher changing the page orientation upon saving as a PDF? I have followed the sugestions on the page Microsoft Build 2026. This did not fix he problem

Microsoft 365 and Office | Publisher | For home
asked 2026-04-09T15:26:22.8366667+00:00
David Elliott 0 Reputation points
answered 2026-04-09T15:31:48.64+00:00
David Elliott 0 Reputation points
2 answers

excel glitch

For my job I use spreadsheets to keep track of data. When reporting this data, I save my password protected document as a new file and remove passwords via File-->Save As-->Browse-->Tools-->General Options and then I remove the password. For…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-08T14:37:32.46+00:00
Jessica McGahan 0 Reputation points
commented 2026-04-09T15:27:54.0733333+00:00
Jessica McGahan 0 Reputation points
0 answers

Subscription

Hi I want to change my subscription to paying it monthly since I don't afford the R1500 of yearly

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-09T15:17:47.1233333+00:00
khensani monyekgope 0 Reputation points
edited the question 2026-04-09T15:24:12.95+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
0 answers

Need mailbox restored in Hotmail.

How do you open a ticket with Microsoft using a personal account. For my business accounts they will let me open a ticket online, but when trying to open a ticket for a personal 365 account I just keep getting sent back to the community QA page. If…

Microsoft 365 and Office | Other
asked 2026-04-09T15:22:48.37+00:00
Mike 0 Reputation points
2 answers

Word For Mac Quitting Due to Memory Leak

Word crashes after about 1 day's use, every time. I can see that it is being killed by my Mac due to a memory leak (Activity Monitor shows the memory usage of Word growing steadily from about 500M to 10G at which point my Mac presumably kills it). I…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-04-06T14:42:27.2366667+00:00
Ben L 0 Reputation points
edited a comment 2026-04-09T15:20:09.0866667+00:00
Ben L 0 Reputation points
2 answers

"Unknown Render Failure" for Read Access in SharePoint Large Document Library

We are encountering an issue in our SharePoint site when attempting to share a folder from a document library with a user assigned read access. The user receives the following error message: "Unknown render failure. This item isn't available. It…

Microsoft 365 and Office | SharePoint | Development
asked 2026-04-08T13:12:01.0233333+00:00
Selvakumar K 25 Reputation points
edited a comment 2026-04-09T15:20:03.7633333+00:00
Gabriel-N 15,600 Reputation points Microsoft External Staff Moderator
1 answer

Onedrive storage sync issue

My OneDrive desktop app still thinks I’m on 5 GB storage after upgrading to Microsoft 365 Family, but my storage shows the correct 1 TB on the web I have uninstalled and eintalled onedrive and also restarted the pc but the problem remians

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-09T15:19:03.7433333+00:00
Mike Russell 0 Reputation points
answered 2026-04-09T15:19:23.4133333+00:00
Q&A Assist
2 answers

Microsoft says business account doesn't exist, cannot sign into business acct or authenticator

I have both a personal and business microsoft account. I pay for a business standard account for my business account. Microsoft says my business account doesn't exist, although Microsoft is still taking the monthly fee for it. Authenticator won't let me…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-06T20:45:16.6666667+00:00
susan t 0 Reputation points
edited an answer 2026-04-09T15:19:02.84+00:00
Kristen-L 11,925 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

OneDrive - unable to find folder with invalid character

I have an intermittent issue where OneDrive is reporting an invalid character in an item. Below is a screenshot. I've searched in Explorer and using OneDrive online for the folder but cannot find it. If I narrow the search to the final four characters,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-01T11:56:55.66+00:00
Alistair 0 Reputation points
accepted 2026-04-09T15:18:06.2333333+00:00
Alistair 0 Reputation points