3,369 questions
1 answer
Surface Pro 10 for Bussines, clave bitlocker
Tenemos una Surface Pro 10 for Bussines, está en garantía hasta el 20 de febrero de 2028. Hemos arrancado la surface, nos ha pedido la clave de bitlocker, hemos visto que en la cuenta de office no tiene guardada la clave. Hemos reinstalado el sistema y…
Surface | Surface Pro | Install and update
asked 2026-04-09T10:08:15.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 66%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Iñaki Janariz
0
Reputation points
answered 2026-04-09T10:08:43.3366667+00:00
Q&A Assist
1 answer
Corporate Microsoft Surface Hub 1 Factory Reset
Hi, I'm trying to reset an out-of-service Microsoft Surface Hub 1 that belonged to my company but has now been dismissed. I don't have the Admin credential, I also tried to access the UEFI page but it does not work (Holding VolUp + Pressing Power…
Surface | Other
1,399 questions
asked 2026-04-09T08:20:04.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Serra, Gabriele
0
Reputation points
answered 2026-04-09T08:20:26.6933333+00:00
Q&A Assist
2 answers
Stuck in an auto update loop sp3 win10
Hello - i have the 2nd latest cumulative update hot fix : kb5078885. Id like to uninstall it. I attempted to uninstall but its stuck on autoloop. As soon as I uninstall and attempt to shutdown to restart. In between shutting down . And then again at…
Surface | Surface Pro | Install and update
3,369 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
1 answer
Horrible issues with microsoft surface pro 11 on ARM processor
I've been a long time microsoft fan boy and really have liked the surface pro set up (now on my 3rd one). however, recent purchase of 11 with ARM processor has been very painful. can't connect One Drive backup after multiple fixes tried, citrix based VPN…
Surface | Surface Pro | Performance and maintenance
2,299 questions
asked 2026-03-25T11:41:09.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 8%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
kevin tull
0
Reputation points
commented 2026-04-09T06:46:38.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akhil
5
Reputation points
2 answers
looking for a small bw laser printer compatible with surface 2037
It runs Windows11 Home on an ARM64 processor. My current HP printer only outputs landscape docs regardless of my Word or printer settings, for one of several problems.
Surface | Surface Laptop | Performance and maintenance
1,274 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
3 answers
Surface Laptop
How to chat olnine with sales surface laptop, i want tu buy from singapore, because the product not ready in indonesia
Surface | Other
1,399 questions
asked 2026-04-08T06:34:50.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Asep Sofyan
0
Reputation points
edited an answer 2026-04-09T03:36:28.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,630
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
March 10, 2026 update KB5079473 issues
I started this conversation on another thread and am moving it to a new one using the update of KB5079473 in the title. My hope is that it gets more attention from Microsoft who, after a week, believes this isn’t an issue on their side. The March 10,…
Surface | Surface Laptop | Install and update
870 questions
asked 2026-03-18T21:18:49.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jen Crawford
40
Reputation points
answered 2026-04-08T17:41:36.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Brammer
0
Reputation points
2 answers
How to clear files from PC: C drive
I have been trying to complete the windows 11 update. It states I can use external storage to complete update, then states I have to clear 734MB of storage I have tried everything to clear the storage, I have deleted absolutely everything from my laptop…
Surface | Surface Go | Install and update
397 questions
asked 2026-04-03T19:59:55.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abbie Andrews
0
Reputation points
commented 2026-04-08T14:47:31.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
4,505
Reputation points Microsoft External Staff
Moderator
1 answer
How to Fix Error Couldn't find a bootable operating system on my Surface Go 3
Has anyone else had this problem with the Boot Error Couldn't find a bootable operating system. Check the Boot configuration to try to fix this. Windows Boot Manager seems to be missing in the UEFI Boot Configuration
Surface | Other
1,399 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
2 answers
My Microsoft laptop is not turning ON ?
When i press the ON button, the 4 squares appear twice in quick succession, but the laptop does not fireup.
Surface | Surface Laptop | Power and battery
986 questions
asked 2026-04-06T07:59:49.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sunil Nigam
0
Reputation points
commented 2026-04-08T09:15:03.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
10,005
Reputation points Microsoft External Staff
Moderator
2 answers
windows hello stopped working and now requests a password I don't know
I have a new ms surface pro. I set all of the user login up, was using windows hello then this morning it says Before you can start using windows hello you have to set up a pin. I also did set up the pin originally and now the screen asks for a password.…
Surface | Surface Pro | Safety and security
715 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 71%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
MICROSOFT WIRELESS DISPLAY ADAPTER
Any updates regarding to Microsoft wireless display adapter being rebranded to surface and making a comeback. Microsoft is stop producing PC accessories but technically a wireless display adapter is a surface accessory so they can be sold under surface…
Surface | Accessories | Wireless display adapter
99 questions
asked 2026-04-06T12:45:22.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonah Ling
20
Reputation points
accepted 2026-04-08T06:03:35.8933333+00:00
Jonah Ling
20
Reputation points
1 answer
Surface Book 2 - Front & Rear Camera has a green tint
tried all the possible ways to fix this green tint (like bad night vision) the front and rear cameras of my surface book 2 has been exhibiting from the last two weeks. even tried to find the "enable..." on the registry editor but it wasnt there…
Surface | Surface Book | Sound and camera
138 questions
asked 2026-04-07T16:18:51.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Malaika Garg
0
Reputation points
answered 2026-04-08T02:03:26.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
1 answer
How can I replace the dongle for my ergonomic keyboard
The dongle to my ergonomic keyboard has been lost. Can I get a replacement?
Surface | Accessories | Surface mice and keyboards
652 questions
asked 2026-04-07T17:19:58.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laura D
0
Reputation points
answered 2026-04-08T01:51:25.18+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
How to connect a Lenovo external monitor to my Surface 4 laptop
I recently got a Surface docking station to try to connect my Surface 4 laptop to Ethernet and an external Lenovo monitor. Unfortunately the docking station has only the mini video ports and the USB 3 cable has a USB square ending. I have no idea how…
Surface | Surface Laptop | Display and screen
1,201 questions
asked 2026-04-07T22:39:33.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jiri Weiss
0
Reputation points
answered 2026-04-08T01:41:47.97+00:00
S.Sengupta
30,176
Reputation points MVP
Volunteer Moderator
2 answers
Unable to recover a Surface Hub 2s IoT enterprise running MTR using 24H2 recovery drive
Created a recovery drive using the [Surface Hub 2S - Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience Version 24H2] image extracted the BMR zip file, then uploaded into the recovery drive. The drive used is a 3.0 128 GB…
Surface | Other
1,399 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 48%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Surface 7 Laptop with 3 external monitors
I have an Surface Laptop 6 that displays 3 external monitors, but I can't get my new Surface laptop 7 to display more than 2 external monitors. Two (2) are connected to the Surface Dock 2, USB-C to DP (active), and work in addition to the laptop LCD. …
Surface | Surface Laptop | Display and screen
1,201 questions
asked 2026-03-31T22:27:56.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Redl, Greg
0
Reputation points
commented 2026-04-07T16:22:42.5633333+00:00
Redl, Greg
0
Reputation points
1 answer
Volume bar is continually displayed on the screen of a surface 8 pro running windows 11
Volume bar continually displayed. I searched and tried all the solutions on Microsoft Learn. One answer had me delete the keyboard in Device Manager and reboot. When I opened Device Manager and opened Keyboard the keyboard was listed five times. I…
Surface | Surface Pro | Sound and camera
696 questions
asked 2026-03-31T01:03:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gregory Farr
5
Reputation points
commented 2026-04-07T16:11:30.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BS
0
Reputation points
3 answers
Brand New Surface Freezing When Docking or Undocking and Terrible/Frustrating Microsoft Support experience (I have been hung up twice with no call back) - Any suggestions
Hey All, I am posting here because I am out of options with my brand new Surface Laptop purchased just a few months ago and the Microsoft Support process has been incredibly disappointing and frustrating. I am at the point of returning the laptop however…
Surface | Surface Laptop | Power and battery
986 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
5G SA capable
We are looking to implement 5G. We need to confirm the the Surface Pro 11 for business is 5G SA capable
Surface | Surface Pro | Network
914 questions
asked 2026-04-06T18:46:06.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gary Kolbenschlag
20
Reputation points
accepted 2026-04-07T11:38:22.6+00:00
Gary Kolbenschlag
20
Reputation points