29,144 questions
29,144 questions with Outlook | Windows | Classic Outlook for Windows | For business tags
2 answers
Why can't I start new email messages, insert attachments, or close out of my email account without Ctrl+Alt+Delete and shutting down the task?????
I have a email account used for business. Lately I have been unable to start new email messages, insert files into them or "x" out of the program. I thought maybe I had gone over my storage limit, deleted a ton and am still showing I'm UNDER…
Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-07T21:27:22.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUB%3C/text%3E%3C/svg%3E)
Union Bay Painting
0
Reputation points
commented 2026-04-09T15:18:28.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
9,890
Reputation points Microsoft External Staff
Moderator
4 answers
How do I get my outlook email to recognize the storage I bought TWICE and stop giving me the "you're out of storage" message?
I cannot get my outlook email to recognize the storage I have purchased from Microsoft days ago. It continuously tells me that I am out of storage. I have logged out of it several times. I purchased more storage TWICE. I can see in my Microsoft account…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2025-03-10T17:41:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lynn Gilbert
5
Reputation points
answered 2026-04-09T14:44:42.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
P Russ
0
Reputation points
2 answers
Why can't we add our own colour in the categories colour palette for Outlook?
There are 25 colour in the current colour palette but they are all similar to each other and barely provide visual distinction. We should be able to select our own colours and create our own palette.
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2025-11-21T17:57:41.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Plumley, Nathalie
0
Reputation points
commented 2026-04-09T14:36:34.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Christina
0
Reputation points
1 answer
Classic outlook calendar in mail view customization
I just got a new laptop, switched to classic outlook and I am trying to customize the mail view to what I am used to. Need to remove the annoying next meeting calendar entry that shows at the top right side of the mail view. I'd love to have the…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Abnormal Slowdowns in My Outlook Mailbox – Suspected Server/Account Issue
Hello, Since today, I have been experiencing significant slowdowns with my professional Outlook mailbox, both on Outlook desktop and via Outlook Web (OWA). Tests performed: On several different PCs Using multiple browsers Internet connection is…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
2 answers
Calender remainder on Shared Group
I have a user who wants to create a shared calendar. I suggested creating a shared Microsoft 365 Group, which they’ve done successfully. They can now see meetings and invitations in the group calendar. However, they would also like the group calendar to…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-08T07:57:48.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nishith Konchady
55
Reputation points
commented 2026-04-09T13:59:16.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
11,230
Reputation points Microsoft External Staff
Moderator
2 answers
connecting gmx account to outlook fails....
Hi, When trying to include my gmx email account into outlook, it says: "We couldnt connect to the outgoing (SMTP) server. please check the outgoing (SMTP) server setting and try again." I used the IMAP settings provided by gmx which…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-07T13:29:07.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Steger
0
Reputation points
edited a comment 2026-04-09T13:58:18.43+00:00
Vergil-V
11,230
Reputation points Microsoft External Staff
Moderator
2 answers
Exchange Add-ins not loading for some users
Hi all, We've come across a weird issue over the last week wherein some users are no longer getting Exchange add-ins in their Outlook (classic) desktop app. After some time troubleshooting we discovered the plugins appear when they log into OWA, but not…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-09T12:43:40.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 43%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PatKeeley
0
Reputation points
answered 2026-04-09T13:52:07.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 39%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Garimilla Vamshi Krishna Reddy
0
Reputation points
1 answer
name on emails
Howdo I change the name that is displayed onthe emails. I am new manager and cannot seem to change it to my name
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-09T12:34:28.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 93%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Barrie Endoscopy
0
Reputation points
edited an answer 2026-04-09T13:50:33.2866667+00:00
Vergil-V
11,230
Reputation points Microsoft External Staff
Moderator
1 answer
How to get Outlook signatures to use the current banner image on the server rather than the cached version
We've got 20 users using Outlook signatures which link to a banner image on the server (eg abc.com/banner.png), this is so we can update the image and show a new banner several times per year. Unfortunately Outlook will always serve the cached image…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-03-17T12:15:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andrew Talbot
0
Reputation points
commented 2026-04-09T13:49:13.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
2 answers
Signature line
How do I change my the signature line on emails? The information included on my signature line has changed and I need to change the details to reflect the changes.
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-08T14:12:16.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 85%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Reed, John
0
Reputation points
commented 2026-04-09T13:48:08.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
15,600
Reputation points Microsoft External Staff
Moderator
1 answer
Email view
Hi I need help resetting my view on outlook emails, i have somehow managed to change my view. I have tried problem solving with the Q&A. Can you please assist me with trying to fix this problem
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-09T12:26:24.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Coulter, Claire
0
Reputation points
edited an answer 2026-04-09T13:02:37.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
18,895
Reputation points Microsoft External Staff
Moderator
1 answer
OST file corruption ?
After rebuilding my Outlook profile to fix a previous issue, I noticed that some folders are no longer syncing correctly, new emails appear in the main Inbox, but certain subfolders are not updating or showing recent messages. I’ve tried restarting…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-09T11:14:46.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mounia Hlimi
0
Reputation points
answered 2026-04-09T12:27:40.35+00:00
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
2 answers
my email sub folders, clients first and last names are not listing in alphabetical order
Starting in 2026, my email folders, clients first and last names are not listing in alphabetical order. My email folders created in 2025 and before list in order, but now all of my 2026 email folders are simply listed above the "A" name folder…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
1 answer
Changes to Entra AD users are not reflecting on Teams and Outlook
We have a hybrid environment, and have noticed that when we update users attributes in Active Directory, these are synced to Entra AD, but don't reflect in Teams or Outlook. I am looking at OWA and Teams online. The users still reflect old job titles,…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,511 questions
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
20,981 questions
asked 2024-02-28T19:07:19.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Henriquez
0
Reputation points
commented 2026-04-09T11:40:46.3133333+00:00
Newton Kent
0
Reputation points
1 answer
Outlook doesnt recognize SMIME Certificate M365
Hello all, unfortunately Microsoft Support couldnt help me with this topic so, I hope to find a solution here. One of our Clients has M365 and uses Exchange online. We are their MSP. They recently got a SMIME Certificate, for sending mails with a…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-08T09:04:48.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roman Malyar
0
Reputation points
commented 2026-04-09T11:20:14.1366667+00:00
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
2 answers
outlook error
my out look shows we are sorry outlook has run into error that prevents working it ask repair help or close and have tried all but still keeps happening
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-08T14:13:54.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tracy Collins
0
Reputation points
commented 2026-04-09T11:18:35.5366667+00:00
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
3 answers
In new outlook the options for "Reply" "Reply all" and "Forward" are grayed out
Hi, I believe recently there was an update in new Outlook and now when I select an email, in the right hand panel I have the options to Reply, Reply all and Forward, but they are grayed out. This is maddening - I have to open each email and then the…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2025-02-17T10:23:15.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Lazar Ivanov
5
Reputation points
commented 2026-04-09T06:25:37.8833333+00:00
Lazar Ivanov
5
Reputation points
1 answer
One of the answers was accepted by the question author.
getSelectedItemsAsync returning empty array
Our new bulk-processing add-in is failing for users who prefer the "Reading Pane: Off" layout in Outlook. Even though SupportsMultiSelect is enabled in our manifest, calling Office.context.mailbox.getSelectedItemsAsync returns an empty array…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
3 answers
Permanently delete 90 days old email from deleted folder
Hi, I want to setup a rule to delete all the deleted email older than 90 days to be permanently deleted from the deleted folder. Currently then sit there and if I delete them manually they sit in my recoverable folder and this folder gets full over time…
Outlook | Windows | Classic Outlook for Windows | For business
29,144 questions
asked 2026-04-08T16:10:21.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Samir Harnol
0
Reputation points
answered 2026-04-09T04:55:59.3866667+00:00
Hornblower409
7,085
Reputation points