168 questions with Microsoft 365 and Office | OneDrive | For education | Other tags

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2 answers

How do I delete files in OneDrive Live?

I teach a class for Outlook online. I had the students email me their PowerPoint presentations, which I downloaded to the OneDrive. Live account. How can I now delete these files, since the class is over and I will never deal with them again? Moved…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-12-14T19:50:23.1+00:00
Phyllis Mohr 0 Reputation points
commented 2025-12-15T23:58:18.52+00:00
Hendrix-C 8,650 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Request for API with unrestricted scope to access Onedrive-files

Hi, Google has an API-scope called drive.file which is unrestricted (you do not need approval from them or need to undergo a comprehensive security review) and allows developers to add Google Drive-integrations to their apps where users can select…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-12-03T19:56:27.8333333+00:00
Jens Berget 20 Reputation points
accepted 2025-12-03T20:50:49.5333333+00:00
Jens Berget 20 Reputation points
2 answers

my school account is being told to go premium even though everything is accessible

on my school account on my tablet i cant access anything, anytime i do it tells me that i need to "go premium" but everything works perfectly fine on the school laptops and computers, but on my personal one it just keeps telling me to go…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-12-01T17:06:46.93+00:00
Ruby 0 Reputation points
commented 2025-12-02T20:54:51.9+00:00
Kristen-L 7,360 Reputation points Microsoft External Staff Moderator
2 answers

Maxed out storage University IT wont fix it any ideas

Here’s your message rewritten into a professional and polished version that keeps your frustration clear but expresses it respectfully and effectively: Subject: Request for OneDrive Reset Assistance Dear [Recipient’s Name], I hope you’re doing well.…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-11-11T06:09:43.4733333+00:00
Daniel A Johnson 0 Reputation points
commented 2025-11-16T06:03:50.79+00:00
Darren-Ng 5,955 Reputation points Microsoft External Staff Moderator
4 answers

Access Documents on School Account

I graduated earlier this year and recently tried to sign in to my school account see if I could move some files on my school account to my main account. I can still see them listed via the iPhone Word app, but can't actually open any of them but I can…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-11-09T01:59:16.6133333+00:00
Robert Lignowski 0 Reputation points
commented 2025-11-13T07:41:56.34+00:00
Tina L 8,820 Reputation points Microsoft External Staff Moderator
2 answers

Stop switching to New Outlook

I do not want to use the New Outlook. It does not give Afrikaans insert extras. Every time i switch my computer on it is back at New Outlook.

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-11-06T06:17:58.7833333+00:00
Retha Janse van Rensburg 0 Reputation points
commented 2025-11-10T09:50:51.51+00:00
Jade Ng 6,395 Reputation points Microsoft External Staff Moderator
1 answer

educational onedrive login problem

I used to have a onedrive account from my university. Recently I kept receiving email from SharePoint Online <remove PII>@sharepointonline.com Your OneDrive is out of storage space You've reached your 1 GB storage limit Your OneDrive is out of…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-10-07T13:17:50.3433333+00:00
tc9157 0 Reputation points
commented 2025-10-11T07:49:22.8833333+00:00
Phoebe-N 7,110 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Is it still possible to retrieve HKU alumni Onedrive files?

Dear Sir/Madam, I hope this message finds you well. I am writing to seek your assistance regarding my terminated Hong Kong University alumni OneDrive account, associated with this email address. I recently discovered that the account was deactivated on…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-09-11T02:31:45.3533333+00:00
Man Ho 20 Reputation points
commented 2025-09-11T05:42:45.3366667+00:00
Man Ho 20 Reputation points
1 answer

Lost access to Onedrive need my information

I had all my personal information on Onedrive, linked to my University account from Politecnico di Milano. I had (mistakenly) understood it was a service that would be provided for long term. It turns out the service expires after graduation (in theory…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-07-28T19:26:18.9566667+00:00
Daniel Vergara Echeverri 0 Reputation points
commented 2025-07-30T20:46:04.1866667+00:00
Ian-Ng 6,295 Reputation points Microsoft External Staff Moderator
1 answer

Sudden OneDrive Storage Reduction from 1TB to 50GB – How to Restore University Storage?

Hello, I’m using a OneDrive account provided by my university, and until recently, I had 1TB of storage. However, my storage limit has suddenly been reduced to 50GB without any prior notice. Now, I’m unable to upload new files because I’ve exceeded this…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-06-18T12:15:15+00:00
Anonymous
1 answer

I have deleted the data on my one drive and then cleared recycle bin also, and now want to recover that data. how to do that.?

I have deleted the data on my one drive and then cleared recycle bin also, and now want to recover that data. how to do that.?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-06-03T06:00:39+00:00
Anonymous
0 answers

Escalation Request for Unresolved OneDrive Storage Increase – Tracking ID: XXXXXX Removed PII XXXXXXXXX

Dear Microsoft Support Team, I am writing to formally escalate a complaint regarding my unresolved support request to increase my OneDrive storage. The original request was submitted on May 2, 2025, and the Tracking ID is XXXXXXX Removed PII…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-06-27T10:41:17+00:00
Anonymous
1 answer

HKBU OneDrive is Expired. How can I resume the access to my files and have it backup?

HKBU OneDrive would no longer be available after February 1, 2025. Unfortunately, I did not manage to download my files before the deadline, and I am now unable to access them. These files are extremely important to me, as they contain precious memories…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-04-04T11:06:07+00:00
Anonymous
1 answer

OneDrive file - Why am I being asked to grant acess when file is shared with everyone in organization

I'm working in a university setting. I have a video file on OneDrive that I'd like to share with thousands of students. The settings are set to allow everyone within the organization to view the video. This worked for the first 100 or so people, but now…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-04-08T03:05:42+00:00
Anonymous
15 answers

I can't login to my university onedrive, M365 apps. Login to microsoft subscription status works but I can't access my onedrive data.

Hi I'm a university student and my education access to M365 online is no more working since 1 week. my domain is: studenti._______.it *Removed PII* my account: ________@studenti.________.it *Removed PII* I saw this thread but is…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-07-01T13:07:29+00:00
Anonymous
2 answers

I can't delete my files and free up space on my OneDrive

About a year ago, I had a 1TB Microsoft license through my university, but at some point, it expired and reverted to the regular 100GB plan. The problem is that I had used up 200GB of storage. Now, every time I try to delete files to free up space, it…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-05-22T14:21:44+00:00
Anonymous
4 answers

OneDrive Web says it's full, when it's not

So: my OneDrive subscription (it's a university account) provides 15gb of space. Suddenly, the occupied space skyrocketed from about 4.2gb to full, for no reason. This already happened a few days ago, but it went away after loading the page and…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-04-23T09:00:57+00:00
Anonymous
1 answer

OneDrive for Business and Storage Pools

Is the personal OneDrive Storage allocated to users in A1 or A3 not counted to the total pooled storage provided to the organization?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-04-13T04:41:34+00:00
Anonymous
2 answers

Expanding OneDrive Storage for a University-Linked Account

Microsoft recently announced cuts to OneDrive storage allowances to universities (see here). Putting aside my grievances about the cuts and how my own institution implemented them, I wanted to check if there's a way for me to expand the storage…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-04-15T01:43:29+00:00
Anonymous
1 answer

Recover request from recyle bin

Hello. I want to recover my 4000photos got accidently delted . I tried my best to recover but in onedrive recycle bin it doesnt show to.recover. i just deleted 1 hour ago..

Microsoft 365 and Office | OneDrive | For education | Other
asked 2025-07-04T07:56:55+00:00
Anonymous