Escalation Request for Unresolved OneDrive Storage Increase – Tracking ID: XXXXXX Removed PII XXXXXXXXX

Anonymous
2025-06-27T10:41:17+00:00

Dear Microsoft Support Team,

I am writing to formally escalate a complaint regarding my unresolved support request to increase my OneDrive storage. The original request was submitted on May 2, 2025, and the Tracking ID is XXXXXXX Removed PII XXXXXXXXXXXXXXXXX.

Despite multiple follow-ups, the issue remains unresolved for over two months, and I have not received any meaningful updates or solutions. This delay has significantly impacted my ability to manage files and collaborate effectively.

I kindly request that this matter be escalated to a senior support engineer or complaints department for immediate resolution. Please treat this as a priority and provide a clear timeline for resolution.

Thank you for your attention to this matter.

Sincerely,
Shanthoshraj
Kumaraguru college of technology

Microsoft 365 and Office | OneDrive | For education | Other

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