7,837 questions with Microsoft 365 and Office | Other tags

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5 answers

Time zone hasn't changed to BST

I've gone through all trouble shooters - I am in UK, my timezone shows as UTC which is now an hour BEHIND our time. I have no way of changing timezone. When I manually changed the time, it then led to issues when people added diary events. I have spent…

Microsoft 365 and Office | Other
asked 2026-04-09T14:47:13.2066667+00:00
Clare Gillibrand 0 Reputation points
answered 2026-04-09T16:15:39.39+00:00
Igor Leyko 110.6K Reputation points Independent Advisor
0 answers

Como activar las licencias de benefit con mi cuenta de trabajo a mis licencias activas o cómo funciona su activación ?

Tengo acceso a estas aplicaciones en Benefit Dynamics 365 Business Central Premium Dynamics 365 Sales Enterprise Como puedo activarlas en mis licencias activas o usarlas, además como puedo ver de qué tipo de licencia se trata y cuáles son sus…

Microsoft 365 and Office | Other
asked 2026-04-09T15:58:04.9733333+00:00
StefaniaGuzman-1604 100 Reputation points
2 answers

Error in Billing

I am unable to find any assistance for my billing issue. Microsoft has charged me twice (March 13 and April 6) for Microsoft Office 365. This is according to my credit card statement. My Microsoft Account shows only one charge. Credit card says I…

Microsoft 365 and Office | Other
asked 2026-04-09T15:06:30.1+00:00
Julie Schmude 0 Reputation points
answered 2026-04-09T15:46:47.19+00:00
Darhyl Amizola 37,985 Reputation points Independent Advisor
0 answers

Need mailbox restored in Hotmail.

How do you open a ticket with Microsoft using a personal account. For my business accounts they will let me open a ticket online, but when trying to open a ticket for a personal 365 account I just keep getting sent back to the community QA page. If…

Microsoft 365 and Office | Other
asked 2026-04-09T15:22:48.37+00:00
Mike 0 Reputation points
2 answers

how to connect Bluetooth devices

my earbuds have disconnected and my bluethooth is not connecting to them anymore.

Microsoft 365 and Office | Other
asked 2026-01-12T13:09:36.1166667+00:00
Rebecca Spano 5 Reputation points
commented 2026-04-09T15:07:18.04+00:00
Cheryl Williams 0 Reputation points
1 answer

Microsoft credentials

How to migrate my online credentials from organizational to personal account

Microsoft 365 and Office | Other
asked 2026-04-09T13:46:40.58+00:00
Tshepo Makwaba 0 Reputation points
answered 2026-04-09T13:47:00.02+00:00
Q&A Assist
5 answers

I have Microsoft 365 - why is Microsoft offerring me Outlook?

Since I have Microsoft 365, there is no reason for Microsoft offering me Microsoft Outlook! Kindly arrange to stop such commercial approaches without me having to do anything. Please confirm when that has been done. Thanks.

Microsoft 365 and Office | Other
asked 2026-04-07T14:24:52.3233333+00:00
Visio user 0 Reputation points
answered 2026-04-09T13:36:30.85+00:00
Sumit D - IA 164.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

MS Bookings page not showing correctly on mobile device

I created an MS bookings page, but I cannot see where in the app to optimise it for mobile. When I follow the link for computer it displays perfectly, but if I do the same from my mobile only the left hand side of the page shows up on the rhs of the…

Microsoft 365 and Office | Other
asked 2026-04-09T13:06:47.96+00:00
Mandy Wardman 0 Reputation points
accepted 2026-04-09T13:14:22.4966667+00:00
Mandy Wardman 0 Reputation points
2 answers

My booking page

I am having issue with my booking page, it is saying the booking date and time is not available when in fact I do not have anything scheduled for those dates and times.

Microsoft 365 and Office | Other
asked 2026-04-09T11:18:19.78+00:00
Christopher Deletsa 0 Reputation points
commented 2026-04-09T12:40:15.8033333+00:00
Francisco Montilla 30,200 Reputation points Independent Advisor
1 answer

Family member cab't log on in

I paid for 365Family subscription. I can log in. My family member accepted invite and he shows as my family member on my account, however, he cannot log in. He previously had an individual account, we cancelled it when I purchased the family plan. If he…

Microsoft 365 and Office | Other
asked 2026-04-08T00:26:21.7166667+00:00
Diane Babayco 0 Reputation points
edited a comment 2026-04-09T10:56:59.7266667+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
1 answer

Continuous authentication code texts

I am getting constant authentication code texts my accounts show no activity other than my own. I have tried calling Microsoft support which is a useless AI that hangs up. How can I get these to stop.

Microsoft 365 and Office | Other
asked 2026-04-08T13:05:08.8966667+00:00
M 0 Reputation points
commented 2026-04-09T10:48:32.93+00:00
nobuko c 121.6K Reputation points Independent Advisor
2 answers

Requested Record doesn't exist in offline DB error in Mobile

When open any bookings in the mobile, getting the error "Request Record doesn't exist in DB"

Microsoft 365 and Office | Other
asked 2026-04-09T06:33:17.99+00:00
Nagaraja Babu Shetty 0 Reputation points
answered 2026-04-09T07:38:20.3066667+00:00
Jess-Q 9,585 Reputation points Microsoft External Staff Moderator
1 answer

I have been charged for a subscription that I don’t have

I have a £104 charge on my credit card but do not have a recurring subscription on my account - I need to cancel this

Microsoft 365 and Office | Other
asked 2026-04-09T06:57:48.58+00:00
Sarah Trussler 0 Reputation points
answered 2026-04-09T07:30:12.5333333+00:00
DaveM121 862.2K Reputation points Independent Advisor
2 answers

I can't set Office 2024 Pro Plus to Turkish.

Merhaba. Office 2024 Pro plus LTSC English kullanıyorum. Ben bunu Türkçeye çevirmek istiyorum fakat ayarlardan dili yükleme ile veya manuel yükleme ile yapamadım. Yöneticiye ulaşamıyorum yardımcı olabilir misiniz* Office i türkçe kullanmak istiyorum.

Microsoft 365 and Office | Other
asked 2026-04-09T06:06:31.97+00:00
Gürdal Yüce 0 Reputation points
answered 2026-04-09T06:54:58.9333333+00:00
Helen Luu 405 Reputation points Independent Advisor
2 answers

Is there a way to change color mode in Sticky Notes (new) without changing the overall Office Theme?

In Sticky Notes (new), I am able to change the color of the sticky notes, as well as the Office Theme. However, I do not see an option to independently select color mode for Sticky Notes specifically, so when I change my selection of Office Theme in…

Microsoft 365 and Office | Other
asked 2026-04-07T21:22:05.94+00:00
Marshall, James 0 Reputation points
edited an answer 2026-04-09T05:40:12.7+00:00
Norah-L 4,780 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

[Outlook 365] search returns fails on strings with hyphens/dots (FQDNs) in Message Body

I am facing a specific issue with the Outlook 365 Search (the simplified top search bar) when dealing with technical strings like hostnames or FQDNs. When I search for a string like rc-08-s-kr.rtc.ttr.country.it in the 'Body' field (or even the general…

Microsoft 365 and Office | Other
asked 2026-03-20T11:26:50.9266667+00:00
CorsaroDelVento 61 Reputation points
commented 2026-04-09T00:22:42.86+00:00
Chloe-L 11,540 Reputation points Microsoft External Staff Moderator
1 answer

How to reverse a posted journal

I followed the instructions attached to reverse a posted journal entry but it still had the same bank reconciling item. Is there a different work around to reverse out a journal entry that has already posted making the Reverse option unavailable?

Microsoft 365 and Office | Other
asked 2026-04-08T19:59:03.5933333+00:00
Venus Beckom 0 Reputation points
answered 2026-04-08T19:59:18.15+00:00
Q&A Assist
3 answers

Booking, allow custom day start week, stop freeze 1st day on Sunday, it is not our standard

It is a real shame Microsoft do not take care our custom setup to start a week with Monday, that is EU standard all our countries... Fedup with a default starting miss align a few RdV, people make without taking care the Letter in the Header, so I got…

Microsoft 365 and Office | Other
asked 2026-02-24T18:14:38.3633333+00:00
Pascal Kotté 0 Reputation points
edited a comment 2026-04-08T19:54:17.12+00:00
Pascal Kotté 0 Reputation points
2 answers One of the answers was accepted by the question author.

why have i paid twice for Microsoft 365

ive been charged for Microsoft 365 I need assistance

Microsoft 365 and Office | Other
asked 2026-04-07T22:44:38.72+00:00
Bonnie S 0 Reputation points
commented 2026-04-08T19:32:18.93+00:00
Bonnie S 0 Reputation points
2 answers

What am I supposed to do with the thousands of Publisher files that I use all the time?

Please do not do away with Publisher. And if you must, please allow us to access, use and change our existing files. I have thousands of files and I have to be able to access old files on a regular basis. You have no idea what a nightmare you are…

Microsoft 365 and Office | Other
asked 2025-12-11T00:04:15.0666667+00:00
nalani stewart 30 Reputation points
commented 2026-04-08T17:48:27.9066667+00:00
JEANNE BRIDGES 0 Reputation points