Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
1 answer
Microsoft credentials
How to migrate my online credentials from organizational to personal account
Microsoft 365 and Office | Other
asked 2026-04-09T13:46:40.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 71%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tshepo Makwaba
0
Reputation points
answered 2026-04-09T13:47:00.02+00:00
Q&A Assist
5 answers
I have Microsoft 365 - why is Microsoft offerring me Outlook?
Since I have Microsoft 365, there is no reason for Microsoft offering me Microsoft Outlook! Kindly arrange to stop such commercial approaches without me having to do anything. Please confirm when that has been done. Thanks.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-07T14:24:52.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVU%3C/text%3E%3C/svg%3E)
Visio user
0
Reputation points
answered 2026-04-09T13:36:30.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
164.1K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
MS Bookings page not showing correctly on mobile device
I created an MS bookings page, but I cannot see where in the app to optimise it for mobile. When I follow the link for computer it displays perfectly, but if I do the same from my mobile only the left hand side of the page shows up on the rhs of the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-09T13:06:47.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mandy Wardman
0
Reputation points
accepted 2026-04-09T13:14:22.4966667+00:00
Mandy Wardman
0
Reputation points
2 answers
My booking page
I am having issue with my booking page, it is saying the booking date and time is not available when in fact I do not have anything scheduled for those dates and times.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-09T11:18:19.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Christopher Deletsa
0
Reputation points
commented 2026-04-09T12:40:15.8033333+00:00
Francisco Montilla
30,200
Reputation points
Independent Advisor
1 answer
Family member cab't log on in
I paid for 365Family subscription. I can log in. My family member accepted invite and he shows as my family member on my account, however, he cannot log in. He previously had an individual account, we cancelled it when I purchased the family plan. If he…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T00:26:21.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Diane Babayco
0
Reputation points
edited a comment 2026-04-09T10:56:59.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,630
Reputation points Microsoft External Staff
Moderator
1 answer
Continuous authentication code texts
I am getting constant authentication code texts my accounts show no activity other than my own. I have tried calling Microsoft support which is a useless AI that hangs up. How can I get these to stop.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
2 answers
Requested Record doesn't exist in offline DB error in Mobile
When open any bookings in the mobile, getting the error "Request Record doesn't exist in DB"
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-09T06:33:17.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nagaraja Babu Shetty
0
Reputation points
answered 2026-04-09T07:38:20.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jess-Q
9,585
Reputation points Microsoft External Staff
Moderator
1 answer
I have been charged for a subscription that I don’t have
I have a £104 charge on my credit card but do not have a recurring subscription on my account - I need to cancel this
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-09T06:57:48.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sarah Trussler
0
Reputation points
answered 2026-04-09T07:30:12.5333333+00:00
DaveM121
862.2K
Reputation points
Independent Advisor
2 answers
I can't set Office 2024 Pro Plus to Turkish.
Merhaba. Office 2024 Pro plus LTSC English kullanıyorum. Ben bunu Türkçeye çevirmek istiyorum fakat ayarlardan dili yükleme ile veya manuel yükleme ile yapamadım. Yöneticiye ulaşamıyorum yardımcı olabilir misiniz* Office i türkçe kullanmak istiyorum.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-09T06:06:31.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gürdal Yüce
0
Reputation points
answered 2026-04-09T06:54:58.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
405
Reputation points
Independent Advisor
2 answers
Is there a way to change color mode in Sticky Notes (new) without changing the overall Office Theme?
In Sticky Notes (new), I am able to change the color of the sticky notes, as well as the Office Theme. However, I do not see an option to independently select color mode for Sticky Notes specifically, so when I change my selection of Office Theme in…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-07T21:22:05.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Marshall, James
0
Reputation points
edited an answer 2026-04-09T05:40:12.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
4,780
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
[Outlook 365] search returns fails on strings with hyphens/dots (FQDNs) in Message Body
I am facing a specific issue with the Outlook 365 Search (the simplified top search bar) when dealing with technical strings like hostnames or FQDNs. When I search for a string like rc-08-s-kr.rtc.ttr.country.it in the 'Body' field (or even the general…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-03-20T11:26:50.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 96%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CorsaroDelVento
61
Reputation points
commented 2026-04-09T00:22:42.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
11,540
Reputation points Microsoft External Staff
Moderator
1 answer
How to reverse a posted journal
I followed the instructions attached to reverse a posted journal entry but it still had the same bank reconciling item. Is there a different work around to reverse out a journal entry that has already posted making the Reverse option unavailable?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T19:59:03.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 9%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Venus Beckom
0
Reputation points
answered 2026-04-08T19:59:18.15+00:00
Q&A Assist
3 answers
Booking, allow custom day start week, stop freeze 1st day on Sunday, it is not our standard
It is a real shame Microsoft do not take care our custom setup to start a week with Monday, that is EU standard all our countries... Fedup with a default starting miss align a few RdV, people make without taking care the Letter in the Header, so I got…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-02-24T18:14:38.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pascal Kotté
0
Reputation points
edited a comment 2026-04-08T19:54:17.12+00:00
Pascal Kotté
0
Reputation points
2 answers
One of the answers was accepted by the question author.
why have i paid twice for Microsoft 365
ive been charged for Microsoft 365 I need assistance
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 80%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
2 answers
What am I supposed to do with the thousands of Publisher files that I use all the time?
Please do not do away with Publisher. And if you must, please allow us to access, use and change our existing files. I have thousands of files and I have to be able to access old files on a regular basis. You have no idea what a nightmare you are…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2025-12-11T00:04:15.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nalani stewart
25
Reputation points
commented 2026-04-08T17:48:27.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 51%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
JEANNE BRIDGES
0
Reputation points
1 answer
Cannot receive emails
I am unable to receive emails but I can send them. My account tools do not list servers.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T16:36:27.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 9%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Hopewood
0
Reputation points
answered 2026-04-08T17:28:49.17+00:00
John Jefferson Doyon
65,160
Reputation points
Independent Advisor
2 answers
¿Existe alguna formación para instalación de Dynamics 365?
Como hago que mis usuarios vean la aplicación? actualmente tengo esto, es normal que descargue así?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T15:16:02.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES1%3C/text%3E%3C/svg%3E)
StefaniaGuzman-1604
80
Reputation points
answered 2026-04-08T16:31:18.79+00:00
Gérard Oomens
120.9K
Reputation points
Volunteer Moderator
1 answer
Need assistance reinstalling Office 2021 for Home and Student
Good morning, Please assist in reinstalling Office 2021 for Home and Student. I had to have my MacBook Air reset to factory settings following a repair. I have not been able to reinstall with the product key I received when I purchased the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T15:58:52.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Annette Jones
0
Reputation points
answered 2026-04-08T16:19:29.35+00:00
Gérard Oomens
120.9K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Se puede actualmente insertar en un planner(Plantilla premium) en un loop?
Actualmente lo intenté y no lo pude visualizar, he visto en mucho video que es posible, que está ocurriendo actualmente ya no se puede? o es por alguna limitación
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-01T18:25:23.7866667+00:00
StefaniaGuzman-1604
80
Reputation points
accepted 2026-04-08T15:05:20.5966667+00:00
StefaniaGuzman-1604
80
Reputation points
2 answers
emails from a sender added to my safe sender list are not going through
I have added a sender to my safe sender list, but emails are apparently being "soft bounced". How do I get these emails to go through?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,833 questions
asked 2026-04-08T14:22:46.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 53%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kimberly Tolman
0
Reputation points
answered 2026-04-08T14:58:58.7133333+00:00
TaoLi
73,230
Reputation points
Independent Advisor