127 questions with Microsoft 365 and Office | Microsoft Family Safety | Other | Windows tags

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Why does my account kept being asked if im a parental guardian?

Hello, i have another microsoft account (not this one that i use to ask questions) with purchases inside and when i try to log in, it keeps telling me "Parent or guardian consent is required for this account." despite this account being a…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-12T04:26:42.39+00:00
Khairan Akbari 0 Reputation points
answered 2025-12-12T05:06:30.8433333+00:00
Kimberly Olaño 19,780 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Office 365 Family sharing not working anymore

Dear Team, I would like to share my Office 365 Family subscription with two email addresses, but the feature no longer seems to work. When I send an invitation by email or generate a sharing link, neither the link nor the invitation appears in the “Other…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-11T21:52:52.9833333+00:00
Zsolt 20 Reputation points
accepted 2025-12-11T22:07:48.8533333+00:00
Zsolt 20 Reputation points
1 answer

help me with my Microsoft account which is locked because the parent and guardian consent method is required

Hi Microsoft, I'm Shin, the owner of a Microsoft account with the email . I don't know why, but yesterday I could still manage and use my account, but today suddenly my account can't be managed and someone entered my parent's email into my Microsoft…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-10T02:20:18.4+00:00
Shin Shougen 0 Reputation points
commented 2025-12-11T13:52:33.4333333+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
2 answers

screen time lock on adult account with no family

microsoft family safety has put a screen time lock on my laptop even though my account is an adult (11/02/2000) and now i can’t access my laptop whatsoever even though ive checked on my phone and i am not even in a family group

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-11T07:53:10.47+00:00
c finn 0 Reputation points
edited an answer 2025-12-11T12:39:40.91+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
3 answers

how to add a family member without them being a 365 member

I recently added a newborn to our Microsoft family safety group. When I did it kicked out one of the family members that is in Microsoft 365. I am at max sharing with 365 family. So, why did a safety member kick off my 365 member?

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-08T22:16:53.8566667+00:00
John Hughes 0 Reputation points
commented 2025-12-10T15:47:04.1533333+00:00
Stefan Blom 323.8K Reputation points MVP Volunteer Moderator
1 answer

False under 13 years old account and require parental guidance to proceed

My main account has a false under 13 years old and require a parental guidance in order to sign-in. Recently while doing my projects, when I open up copilot, there was a pop up that I need to sign in though I already sign in but forces me to so I just…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-09T14:54:35.35+00:00
neil uga 0 Reputation points
commented 2025-12-10T14:04:10.85+00:00
Harold Milan 12,290 Reputation points Independent Advisor
4 answers

Let's prove you are human. Press and hold button

NoSuchKeyThe specified key does not exist.No such object: public-sensor-pages/msft/px/captcha_close. Can you please assist? Thanks.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-08-18T06:02:53.6166667+00:00
Jupiter Corporate Services Limited 30 Reputation points
commented 2025-12-07T22:04:11.1233333+00:00
Pedro Pérez 0 Reputation points
3 answers

Collegue on a different email address was invited to Microsoft 365 Family Subscription, but she is unable to get in

Got email invite to join invited you to join their Microsoft 365 Family Subscription. When get started link is used from the body of the email, it takes to Join Microsoft 365 Family subscription When sign in is selected, I put in the email that was used,…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-04T14:20:13.0866667+00:00
Patrick Howard 0 Reputation points
answered 2025-12-06T00:38:59.5333333+00:00
Katerina-N 3,370 Reputation points Microsoft External Staff Moderator
1 answer

When I start up Windows 11, my child account (25 years old, adult date of birth) is locked and I have to request a time extension every time.

ご担当者様（回答は、日本語希望） ご多忙な中に、恐縮です。 Dec 3, 2025, 2:44 PMにご回答をありがとうございました。 その内容に沿って、スクリーンセーバー解除・win11のShellのリフレッシュを行いました。 FamilySafetyからは、まだ脱退させていない子アカウントです。 [質問事項] １．当該PCをシャットダウンして、次に起動するのが、2日後だったりすると、 　　win11のローカルアカウントで入ろうとすると、 　…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-05T05:59:53.48+00:00
鈴木 0 Reputation points
edited the question 2025-12-05T06:37:49.6733333+00:00
Daphne Huynh (WICLOUD CORPORATION) 505 Reputation points Microsoft External Staff Moderator
3 answers

I can not use my email account

We join a Microsoft Family Safety Plan, but we would like to use business domain account email, and we don't have domain provider, What can i do for the next step?

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-03T00:29:00.79+00:00
nancy 0 Reputation points
edited an answer 2025-12-03T01:23:43.4066667+00:00
Dio Xavier 270.5K Reputation points Volunteer Moderator
2 answers

You can't use google Chrome because of your family safety settings, but it doesn't hurt to ask.

You'll need to ask to use this app You can't use Google Chrome because of your family safety settings, but it doesn't hurt to ask.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-12-01T11:20:23.63+00:00
IT TEAM 0 Reputation points
answered 2025-12-01T12:05:06.9+00:00
John Jefferson Doyon 47,430 Reputation points Independent Advisor
2 answers

OBTENER FACTURA

No podemos acceder a descargar la factura, y el inicio de sesión se dificulta no sabemos el motivo.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-25T11:04:17.54+00:00
De Lapuerta Campo Arquitectos 0 Reputation points
answered 2025-11-25T11:42:49.43+00:00
John Jefferson Doyon 47,430 Reputation points Independent Advisor
1 answer

help please

when i press ctrl and w it closes my pinned tab when on it how do i make it stop

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-24T19:03:02.9966667+00:00
Blaze Hinton-oberheitmann 0 Reputation points
answered 2025-11-24T19:39:17.2466667+00:00
Arlene D 23,660 Reputation points Independent Advisor
2 answers

How to unlink an account from the family safety feature without using the organiser's account

I have an account that I use for my staff that has been linked to a family safety group. The organiser of the family safety group was the previous manager, who's email address is no longer active. Is there any way I can unlink this account from the…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-19T13:28:10.86+00:00
Windsor 0 Reputation points
answered 2025-11-19T14:05:52.19+00:00
Arlene D 23,660 Reputation points Independent Advisor
2 answers

migracion correo

NECESITO HABLAR CON UN TECNICO. T 619655088 ALBERT. URGENTE

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-18T08:50:32.0333333+00:00
Alberto Tomas 0 Reputation points
answered 2025-11-18T09:30:39.61+00:00
Igor Leyko 107.8K Reputation points Independent Advisor
3 answers

how do I integrate outlook with teams

how do I connect outlook with teams to get the email addresses I want.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-14T17:17:05.2733333+00:00
James Zelazo 0 Reputation points
answered 2025-11-16T01:48:36.8+00:00
EmilyS_726 12,960 Reputation points Volunteer Moderator
2 answers

Subject: Assistance Required: Date of Birth Configuration Issue on Dell Vostro 3030S

Dear Support Team, We recently purchased a Dell Desktop Vostro 3030S. During the initial setup, the date of birth year was inadvertently entered as 2025. As a result, we are unable to access or operate the system between 10:00 PM and 7:00 AM the…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-14T15:40:09.38+00:00
sagittal infra 0 Reputation points
edited an answer 2025-11-14T16:30:25.0533333+00:00
Edward Schlobohm01 9,240 Reputation points Independent Advisor
3 answers

business account

Bought a business account. One worker is being limited by screentime. Can't change their details/time allocation.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-12T13:01:13.4633333+00:00
Jomel Group SA 0 Reputation points
answered 2025-11-12T14:25:34.3766667+00:00
JC 7,280 Reputation points Independent Advisor
2 answers

Unable to Leave Microsoft Family Group as a Child Account

Hello, I need help with my Microsoft account. I am currently part of a Microsoft Family group as a child account, and my maturity level is set to "Child." Because of this, I am unable to leave the family group on my own. The adult organizer of…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-11T08:23:04.1266667+00:00
Manish Kedia 5 Reputation points
commented 2025-11-12T08:24:45.4533333+00:00
Ashwin Chokhani 0 Reputation points
1 answer

Parental Permission Loop - I am the underage organizer - can't save stuff properly

Hi, I cannot sign into my personal Microsoft account due to parental permission. It's connected to a Microsoft family. But I'm the one that set it up for my family, meaning I am the organizer. I am currently 17, so I'm underage. I do have a parent…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
127 questions
asked 2025-11-11T07:03:56.4533333+00:00
Amber Gibson 0 Reputation points
answered 2025-11-11T09:01:44.2866667+00:00
Petrus Erasmus 0 Reputation points