Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
1 answer
cant create refund request because of a deleted subscription
I’m experiencing an issue with your support system and billing process. I was charged for a subscription that I had disabled. After noticing the charge, I deleted the subscription immediately. However, now I’m unable to request a refund because the…
Azure Cost Management
asked 2026-04-09T12:45:17.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 23%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Asan Et
0
Reputation points
commented 2026-04-09T13:04:33.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
11,635
Reputation points Microsoft External Staff
Moderator
1 answer
Important update: Access to instance size flexibility ratios is changing on 9 May 2026
Important update: Access to instance size flexibility ratios is changing on 9 May 2026 || | -------- | COMMUNICATION: You're receiving this notification because you’re associated with one or more Azure subscriptions using Azure Virtual Machine Reserved…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-09T08:54:15.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Priya Jayaraman
326
Reputation points
commented 2026-04-09T10:07:35.12+00:00
Suchitra Suregaunkar
11,635
Reputation points Microsoft External Staff
Moderator
2 answers
Notice: Azure Cloud Services (Extended Support) Retirement – Migrate to Service Fabric Managed Clusters by March 31, 2027
Could you tell us how much the cost will change if we migrate?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-09T03:31:38.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
髙村 陸
20
Reputation points
answered 2026-04-09T04:46:56.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How to request deletion of M365 Backup data that is incurring monthly charges in Azure
In M365 there is no way to offboard backup data, this data appears to take a year to expire and in the meantime data storage incurs monthly charges. What is the way to completely shut down M365 backup and immediately remove all the data?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-03T00:24:24.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 23%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sam
20
Reputation points
edited the question 2026-04-09T02:38:01.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
7,835
Reputation points Microsoft External Staff
Moderator
2 answers
How can I check my reservation and savings plan savings in Azure Portal?
How can I check my reservation and savings plan savings in Azure Portal?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-01T12:42:58.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 61%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dudhe, Mitali
0
Reputation points
commented 2026-04-08T17:34:51.5066667+00:00
Suchitra Suregaunkar
11,635
Reputation points Microsoft External Staff
Moderator
1 answer
removing credit card
i cannot remove credit card associated with azure. This is not my card
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-08T09:54:08.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jim Shaw
0
Reputation points
commented 2026-04-08T16:49:20.3066667+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Azure pricing website/API's having wrong memory values for few VM's
Azure pricing website/API's having wrong memory values for few VM's. Can you please update InstancevCPUHeatMap_MemoryPricing_MemoryExpected RatioUpdated_HeatMap_MemoryUpdated RatioInstancevCPUHeatMap_MemoryPricing_MemoryExpected…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-06T11:32:40.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bal, Shubham
0
Reputation points
commented 2026-04-08T14:47:26.85+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
2 answers
Azure support - Developer support is set with a status of Unknown
Purchased developer support plan. it has been more than 12/18 hours. the support plan shows with a status of "Unknown." Unable to utilize the support plan. any specific reason, additional information needed to activate the support…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
2 answers
Unable to create a new Azure subscription
I currently have 2 azure subscriptions which I have been using to support development of a new web app product. We're now at the point of rolling out production and for this I want to create 3 new subscriptions in parallel to the current ones to test our…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-04-01T10:38:00.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andy Bell
40
Reputation points
edited the question 2026-04-07T12:39:55.4466667+00:00
Suchitra Suregaunkar
11,635
Reputation points Microsoft External Staff
Moderator
1 answer
Remove Sales Tax
We are a 501c3 and would like to submit documentation to remove Sales Tax from our billing. We also want to make sure we are being properly discounted for services as we are enrolled through TechSoup.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2025-07-28T17:00:11.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Darvin Darling
0
Reputation points
commented 2026-04-06T17:17:27.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Howard May
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Issue Creating Azure Subscriptions via ALZ Subscription Vending Module
Hi Team, We are currently attempting to create Azure subscriptions using the ALZ Subscription Vending module: https://github.com/Azure/terraform-azure-avm-ptn-alz-sub-vending However, we are encountering issues when running the deployment via Terraform…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-18T14:24:47.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sumit Gaur
415
Reputation points
accepted 2026-04-06T12:50:50.2333333+00:00
Sumit Gaur
415
Reputation points
1 answer
I want to try a basic azure sql database and have tried several times through the the get started button...
The 'get started' states that I am not eligible for a free account and points me to a pay-as-you-go account and then after taking a payment (£0), now twice says I am not eligible for that either. I am not aware that I have used Azure before. Is there a…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-06T16:05:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tony Warr
0
Reputation points
edited the question 2026-04-05T06:26:29.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 95%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Saraswathi Devadula
15,515
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Azure OpenAI Realtime API: Token usage from `response.done` event does not match Azure Cost Management meter data
Problem I'm using the Azure OpenAI Realtime API (gpt-realtime-mini-2025-12-15) via the .NET OpenAI.Realtime SDK to measure token consumption. The response.done server event includes a usage object with a detailed token breakdown, but when I compare these…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
1 answer
Visual studio enterprise MPN disabled and no way to upgrade support or switch subscription
My Visual Studio (MSDN) subscription has expired and the associated Azure subscription is now disabled (read-only). Any attempt to renew, change to pay as you go, or switch subscription throws an error related to either the sub being read-only or 'MSDN…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-27T01:34:52.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hashim Khanzada
10
Reputation points
commented 2026-04-03T14:55:51.8466667+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to calculate the cpu and memory cost separately from the total node cost?
Currently i am getting the node cost using the retail api by passing vm size, ostype, location etc. I want to calculate the cpu and memory cost separately for a node from this total cost. Can we do that? currently i am extracting metrics like.. …
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-23T14:22:20.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Padmanabhan M
220
Reputation points
accepted 2026-04-02T04:38:10.35+00:00
Padmanabhan M
220
Reputation points
3 answers
One of the answers was accepted by the question author.
Cross-Subscription Export Fails Due to Storage Account Owner Permission Requirement
We are working with two Azure subscriptions: Subscription A: I have Owner access Subscription B: I have Storage Account Contributor access When attempting to configure an export from Subscription A to a Storage Account in Subscription B, the operation…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-20T13:24:53.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 36%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mittal Priyamvada (BD/ICA-CAE)
55
Reputation points
accepted 2026-04-01T12:49:46.1866667+00:00
Mittal Priyamvada (BD/ICA-CAE)
55
Reputation points
2 answers
One of the answers was accepted by the question author.
Seeing actual savings with a saving plans on compute in Azure Cost Management
A bit background first. We have an CSP agreement for our Azure environment, and we have utilized saving plans on compute resources to reduce the costs. But we have a hard time seeing ANY savings at all. All calculations indicates that even though we pay…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-31T12:35:18.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rune Gulbrandsen
75
Reputation points
commented 2026-04-01T06:27:11.03+00:00
Rune Gulbrandsen
75
Reputation points
2 answers
How to enable a azure subscription once it has been paid
We have a subscription that has been paid but needs to enabled again. There doesn't appear to be any way for me press an enable button and there is no way for me to call for support. How do we get someone to press the on button?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-27T03:00:20.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 30%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Randy Coburn
20
Reputation points
commented 2026-03-31T16:53:21.54+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
2 answers
when i submit the free trail ,the system prompt:You're not eligible for an Azure free account.But my credit card has been charged
when i submit the free trail ,the system prompt:You're not eligible for an Azure free account.But my credit card has been charged
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-28T14:04:49.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
connie mei
0
Reputation points
commented 2026-03-31T16:50:00.4+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
2 answers
Reduced student's account credit
Hello, I activated an Azure for Students subscription yesterday. Initially, the portal showed $100 credit. Overnight, it changed to $85 total credit (showing $85 out of $85), even though I have not created any resources and cost analysis shows $0…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,659 questions
asked 2026-03-29T08:06:49.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 59%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Diana_Toneva
0
Reputation points
commented 2026-03-31T14:05:27.97+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator