New Microsoft Teams - Unable to delete channels

Anonymous
2023-12-12T12:52:38+00:00

Issue occurs only in New Teams: Teams owners are unable to delete a channel when they are using the new Microsoft Teams. If we switch to old Teams or logon to Office.com the user is able to delete the channel from there. The new teams version is 23320.3021.2567.4799(preview). Client version 49/23111630009.

The delete is tried both by clicking on the ... next to the channel and then 'Delete channel' and also by click on ... next to Team, click on 'Manage team', click on 'channels' and then clicking on the ... next to the channel from there. The channel remains and is not moved to deleted channels.

You can delete from old teams or Office.com. Here the channel is deleted from list and moved to deleted channels. if I look in 'Manage Teams'. It is only new Teams where the issue occurs.

Is this an issue anyone else have experienced and have a way to fix so the user can delete directly in New Teams? I have tried deleting the cashe, but still unable to delete using New Teams

Update 12012024

I am now able to delete now after logging out and back in to New Teams. It looks like Microsoft has correct the "error".

Microsoft Teams | Microsoft Teams for business | Teams and channels | Delete a team or channel

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-11T15:01:39+00:00

    I have the same problem with the new Teams, but I relalized today that when I delete a channel, it doesn't refresh but when I go to another team and come back, the channel is deleted.

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  1. Anonymous
    2024-08-28T10:42:04+00:00

    How, I can't find a delete option anywhere - even on the web.

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  2. Anonymous
    2024-08-28T11:50:36+00:00

    We are able to follow the instruction from Microsoft if the owner has allowed deletion.
    Either click on the ... (more option) next to the channel and you find 'Delete channel'. Or you can go under manage team and follow instructions from this article. Delete a channel in Microsoft Teams - Microsoft Support

    The general channel does not look to have a delete option, but then that is only an issue for older teams as new teams does not have the general channel.

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  3. Anonymous
    2024-08-28T12:03:54+00:00

    Hi - thank you. I managed to get this working on TEAMS for web in the end. Although it didn't appear first time I looked, but did the second time I logged in. No delete on the TEAMS app at all.

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  4. Anonymous
    2024-08-28T12:13:09+00:00

    Great that you got it working. We have not had issues since I closed the thread.

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