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No Hibernation after 4 hours of Connected Stand-By, Windows 10, SP3

Anonymous
2015-08-13T19:56:31+00:00

I upgraded my SP3 to Windows 10 (not enterprise).  The unit no longer goes into hibernation after 4 hours of connected standby.  With Win 8.1, the unit would hibernate after 4 hours of not being used.  I disabled Wifi during sleep, which decreased the battery power usage during sleep, but it did not solve the hibernation issue.  I liked the previous hibernation after 4 hours because the unit can sit in my bag for 8-9 hours at a time without being used. 

Has anybody else experienced this and found a solution?

Thanks...

Surface | Surface Studio | Power and battery

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  1. Anonymous
    2015-08-12T14:28:49+00:00

    Hi,

    I restored my Surface Pro 3 tablet with the recovery option from Windows 10 settings using a USB key. Everything is now working perfectly except the hibernate after four hours. I manually set the hibernate to 4 hours in settings but still does not hibernate 4 of 5 times and stay in sleep mode. 

    I saw this article : https://support.microsoft.com/en-us/kb/2998588 (Surface Pro 3 doesn't hibernate after four hours in connected standby), but this is not working in Windows 10. I've got something like invalid policies when I tried to enter those commands. You have a solution for this?

    Thank you!

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  2. Anonymous
    2015-08-14T17:29:05+00:00

    Hi VNM73,

    Thank you for posting your experience here. We understand you have some trouble with the hibernation.

    Fredou_80 pointed out a good support article](https://support.microsoft.com/en-us/kb/2998588) you might find helpful.  Thank you, [Fredou_80!

    Could you also confirm you have the most current updates installed by manually checking and installing updates again? See steps and update information here.

    Have you tried going Settings>System>Power and sleep>Additional power settings>Change when the computer sleeps>Restore default settings for this plan?

    You should also check the setting in "Choose what what closing the lid does."

    Let us know how it goes.

    Kind regards,

    Clare

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  3. Anonymous
    2015-08-15T01:16:10+00:00

    All SP3's with Windows 10 have this problem no matter whether it is upgraded or clean installed. You know why? because Windows 10 released on 7/29 is essentially a preview edition full of bugs such as the 4 hour hibernation problem. Windows 10 is the worst edition of Windows since Windows 95 in the sense that it is supposed to release two or three months later for bug fix. It is a shame that Microsoft dare to release such a draft OS to users.

    Clare, don't pretend to provide such tech support, it just does not work.

    The only thing we can do is reverting to windows 8.1 or waiting for Windows 10 SR1.

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  4. Anonymous
    2015-08-18T15:33:44+00:00

    After upgrading the surface pro3 to windows 10 it doesn't hibernate after four hours in connected standby

    Manuel hibernation is fine, just 4 hours timeout doesn't work

    Is the solution in the following link applicable ?

    https://support.microsoft.com/en-us/kb/2998588

    Thanks!

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  5. Anonymous
    2015-08-18T15:40:33+00:00

    First check the Power Scheme settings following the upgrade.

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