Requesting an extension of existing credits or "new" 5k in credits
My AI platform Cosmas is in the market and we're in the process of going from pre-revenue to post revenue (5 figures monthly) with our first B2B contract. My existing credits are set to expire in middle of January. Can I please request 1 of the two…
Azure | Azure Startups
Error Signing-in Azure Portal
I use Azure for the whole infrastructure of my webapp for over a year. I haven't changed anything recently and I am getting the following error: Sign-in failed Error code: AADSTS50000 Error message: AADSTS50000: There was an error issuing a token or an…
Azure | Azure Startups
Startup Credits - Application for 100K
Dear Azure Support Team, I hope you are doing well. As GÜRİŞ Teknoloji, we would like to express our sincere appreciation for the support we have received through the Azure for Startups program so far. The $50K in Azure credits has played a significant…
Azure | Azure Startups
Why is my registration for an Azure account being denied? Thanks
I have been trying to register for the Azure student account and though I have provided all the information requested there is still no progress. What else am I supposed to do? I am in China mainland. Could the fact that I am in a Chinese University…
Azure | Azure Startups
Request for Extension and Additional Credit in the Azure Startup Program
Dear Support Team, We’ve been part of the Azure Startup Program since late November 2024 and have actively explored your AI offerings over the past few months. However, during much of this period, the models relevant to our use case—specifically in…
Azure | Azure Startups
The Service Trust Portal is broken and I cannot download a SOC 2 report
Hello, I need to download a SOC 2 Type 2 report for compliance reasons for Azure. I have gone to https://servicetrust.microsoft.com/DocumentPage/c8b52f7a-8b80-463b-a4ea-8d6dc306445a on the service trust portal to download the report. When you click…
Azure | Azure Startups
Activate Azure Credirs
How do I use the $5000 credit I recd as a founder from Azure. The founders hub page says credit approved. But when I log into Azure it says no credit. Screenshot azure approved.png Screenshot Azure not activate.png
Azure | Azure Startups
When will the Azure AI Engineer Associate certification materials and exam be updated to reflect the recent Microsoft Foundry changes?
I’d like to take the Azure AI Engineer Associate exam for the homonymous certification, but I noticed the following note on the certification page: “Azure AI Foundry is now Microsoft Foundry. We are in the process of updating the exam and all associated…
Azure | Azure Startups
My GitHub for Startups benefit says Already Redeemed, but no coupon code
“My GitHub for Startups benefit says Already Redeemed, but no coupon code or redeem URL was provided. Please re-trigger the redemption.”
Azure | Azure Startups
How to get my Azure Startup Credits back
Hello MS-Community, I recently had a critical issue with my Azure tenant where I lost access after accidentally changing my user type and UPN. With the help of support, I was able to regain access via tenant-specific login. My admin account was restored…
Azure | Azure Startups
how do i get access to the investor community (the Microsoft for Startups Investor Network)?
I am currently part of Microsoft for startups and my current batch of credits will run out in a few months time. I read that I can continue to use credits if I am affiliated with the investor community on the following page: …
Azure | Azure Startups
Accelerator Azure Credits
We are currently participating in one of the Gener8tor Accelerators and they have a MS for Startups promo perk. How do I get it attached to our Azure account so we can take advantage of the credits?
Azure | Azure Startups
How to setup our Azure cloud with the credits from Founder Hub
Hi, In founder hub show 5K credits, But we did not notice the credits is showing in the Azure cloud cost management. kindly guide us how to manage it. Thanks
Azure | Azure Startups
Unable to validate credit card information when redeeming our Azure credits
Hello, I’m trying to redeem my new Azure startup credits, but I keep running into an error when entering my debit card information. I have tried with all my cards, but I always get the same error message: "Check that the details in all fields are…
Azure | Azure Startups
Unable to validate credit card information when creating an Azure account
Hello, I’m trying to create a new Azure account, but I keep running into an error when entering my debit card information. I have tried with all my cards, but I always get the same error message: “We can’t validate the credit card information you…
Azure | Azure Startups
Struggle with Getting Technical Support
Pro Direct Support may be listed as a benefit for startups, but in practice it’s outsourced and nearly impossible to get meaningful help. Even for Sev-A issues, it takes days before anyone understands the problem. Instead of diagnosing, they collect…
Azure | Azure Startups
How to download Microsoft Cloud Agreement Professional Secrecy Amendment for Germany (DE)
I want to download this document: https://assetsprod.microsoft.com/mpn/de-de/data-secrecy-amendment-germany.pdf Which is linked on this microsoft page: https://dori-uw-1.kuma-moon.com/de-de/partner-center/enroll/csp-documents-and-learning-resources But…
Azure | Azure Startups
Getting error: You are not eligible for sponsorship benefit
Hi, I recently applied for Azure credits for my nonprofit startup and they were approved. In the Azure for Nonprofits portal, I can see that the credits are active, and under offers the Azure grant claimed is shown as Approved. However, when I try to use…
Azure | Azure Startups
Who should I contact to cancel this ridiculous invoice?
i had no intention of using claude's paid api. when i saw the claude model appear in azure foundry, i just thought that azure supports this model and i can use this model through azure. i have an azure sponsor account, and i am using api gpt-4.1 with…
Azure | Azure Startups
Azure Startup Credits not approved after 3 weeks — Verification stuck on “Pending”
Hi, I need help with an issue related to my Azure for Startups credits. Three weeks ago, I completed all the required steps in the Startup Profile to unlock the additional $4,000 in Azure credits. I submitted my business information and uploaded an…