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Microsoft Founders Hub Login Loop – LinkedIn Returns 'No Account Found' Despite Active Azure Sponsorship

MD ABDUL JABBAR 5 Reputation points
2026-03-23T11:01:46.3966667+00:00

I am experiencing a critical backend identity provisioning issue with my Microsoft for Startups Founders Hub account and would appreciate urgent assistance.

SITUATION:

I was officially approved for Level 1 ($1,000) of the Microsoft for Startups Founders Hub via LinkedIn SSO. My Azure Sponsorship is active and visible in the Azure Portal with $893 in remaining credits (expiring June 9, 2026). I also have multiple active Azure resources running under this sponsorship

However, I am completely unable to access the Founders Hub dashboard.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

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  1. Ankit Yadav 13,135 Reputation points Microsoft External Staff Moderator
    2026-03-30T13:39:37.58+00:00

    Hey MD ABDUL JABBAR, it looks like you’ve already granted Microsoft for Startups permission on LinkedIn, but you haven’t yet completed the actual Founders Hub sign-up. Granting permissions alone won’t automatically create your account in the Founders Hub dashboard. Here’s what to try next:

    1. Complete the Founders Hub sign-up flow • Go to https://portal.startups.microsoft.com/signup and walk through each step. • Make sure you’re signing up with the exact same LinkedIn account you just granted permissions for.
    2. Verify your LinkedIn profile meets eligibility checks • You have a current role at your startup (and that company has a LinkedIn Page). • Your startup page shows at least one employee (you) and basic company info (industry, location). • You have at least a few LinkedIn connections (often 5+).
    3. Clear cache/cookies or try an incognito/private-browsing window Sometimes stale sessions or multiple logged-in LinkedIn accounts can interfere with the flow.
    4. After sign-up, you should be able to log in at https://portal.startups.microsoft.com using “Continue with LinkedIn.”

    If you still see “No user found,” can you share:

    • Did you receive a confirmation or onboarding email from Founders Hub after signing up?

    • Are you definitely using the same LinkedIn account (email) for both the permission grant and the sign-up?

    • Any other error details beyond “No user found”?

    Note: This content was drafted with the help of an AI system. Please verify the information before relying on it for decision-making.

  2. Jose Benjamin Solis Nolasco 7,461 Reputation points Volunteer Moderator
    2026-03-23T18:32:20.5366667+00:00

    @MD ABDUL JABBAR I hope you are doing well,

    My recommendation is talk with Hub Support about this particular case,

    The way you can open a ticket is going to: https://dori-uw-1.kuma-moon.com/en-us/microsoft-for-startups/application

    Click on Founders Hub Support https://foundershub.startups.microsoft.com/login?drawer_open=true

    {9B419A23-201F-4DD5-9483-2D349DD9C270}

    😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily. Thanks!

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